Smart Serve Practice Test 7

All 33 questions in this test

Every question and its answer choices. The correct answers and explanations appear when you take the test above.

1. What does AGCO suggest for the doors of private karaoke rooms?

   1. Doors that lock from inside
   2. Doors with a do-not-disturb sign
   3. Doors that include a window
   4. Soundproof doors with no window

2. A guest has passed out after heavy drinking. What does CAMH advise while you get help?

   1. Give them coffee to wake them up
   2. Put them in a cold shower
   3. Lay them flat on their back so they can rest quietly
   4. Lay them on their side and watch them closely

3. A patron offers a Canadian citizenship card with a photo as ID. When is it valid?

   1. Only if it was issued after February 1, 2012
   2. Only if it was issued before February 1, 2012
   3. Never; citizenship cards are not accepted
   4. Only if it is less than five years old

4. A patron on a bar patio lights a joint. Under Ontario's smoke-free rules as AGCO describes them, is this allowed?

   1. Yes, because the patio is outdoors
   2. Yes, after 11 p.m. only
   3. No, smoking cannabis is banned on bar patios
   4. Yes, cannabis is legal so it is allowed

5. A bar sells a 58 mL (2 oz) double of rye. Under the minimum-price rule, what is the lowest price allowed?

   1. $4.00
   2. $2.00
   3. $1.34
   4. $2.68

6. A bar's licence has a condition banning anyone under 19 from entering. Who may still be inside?

   1. A 16-year-old picking up a takeout order
   2. An 18-year-old patron with valid ID
   3. A 17-year-old who is with a parent
   4. An 18-year-old employee during their shift

7. Is free liquor allowed as the prize for winning a darts tournament at a licensed bar?

   1. No, free liquor may not be a contest prize
   2. Yes, if it is under five drinks
   3. Yes, if the prize is beer or wine rather than spirits
   4. Yes, if the bar pays the tax

8. Who must keep control over who enters and stays on licensed premises?

   1. The AGCO inspector on duty
   2. The most senior server working that shift
   3. The local police chief
   4. The licensee or a manager it appoints

9. Which device is banned from licensed premises under the Registrar's standards?

   1. A cocktail shaker with a timer
   2. An alcohol-without-liquid vaporizer
   3. A breathalyzer vending machine
   4. An automatic beer tap dispenser

10. In spring, clocks jump from 2:00 a.m. to 3:00 a.m. When must liquor sales stop that night?

    1. At 3:45 a.m. new time
    2. One full hour after the clocks change, to make up the time
    3. When the clocks reach 2:00 a.m. and jump ahead
    4. At 4:00 a.m. new time

11. Can a municipality ban having liquor in a recreational area it owns?

    1. No, only the province can
    2. Only on statutory holidays
    3. Only the LCBO can do that
    4. Yes, by passing a by-law

12. What does AGCO suggest for bottle service areas?

    1. Top up bottles without asking
    2. Allow guests to drink straight from the bottle at their table
    3. Let patrons serve themselves freely
    4. Pour spouts on bottles and staff nearby to monitor

13. Where does AGCO say video surveillance should not be placed?

    1. In lounge areas
    2. In hallways
    3. In washrooms
    4. At the exterior entrance

14. A liquor delivery driver arrives at a home. To whom may the order be handed over?

    1. A 17-year-old if the buyer phoned ahead
    2. Any person who answers the door
    3. A person at least 19 at the order address
    4. A neighbour who offers to hold it

15. When may liquor be sold and served under a special occasion permit?

    1. Only during the hours on the permit
    2. Only until 10:00 p.m.
    3. Any time the host chooses, if guests are 19+
    4. From 9 a.m. to 4 a.m. always

16. What are the permitted hours for selling liquor in Ontario retail stores such as grocery stores?

    1. 7:00 a.m. to 11:00 p.m.
    2. 8:00 a.m. to 9:00 p.m.
    3. 9:00 a.m. to 2:00 a.m.
    4. 6:00 a.m. to midnight

17. A sober patron tries to buy a drink for a friend who is clearly intoxicated. What should the server do?

    1. Serve it if it is a light beer
    2. Refuse, since it is for an intoxicated person
    3. Serve it if the buyer pays cash
    4. Serve it, because the buyer is sober and paying for it

18. What does AGCO suggest posting in a prominent place for staff?

    1. A list of emergency numbers
    2. The owner's home address
    3. The bar's monthly sales
    4. A ranking of staff tips

19. Can a person become intoxicated from substances other than alcohol, according to AGCO?

    1. Only from cannabis edibles
    2. Yes, also cannabis or other drugs, alone or combined
    3. No, the law treats only alcohol as a cause of intoxication
    4. Only from prescription drugs

20. Is it legal to be intoxicated in a place the public is invited to, such as a shopping mall?

    1. Yes, during daytime hours
    2. No, the LLCA prohibits it
    3. Yes, if the person arrived on foot
    4. Yes, if the person is over 25

21. A young-looking customer refuses to show ID and becomes rude. What does AGCO advise?

    1. Ask other patrons to vouch for them
    2. Stay calm, decline service and get a manager if needed
    3. Let them stay and serve them once they promise to behave
    4. Serve one drink to calm the situation

22. With a bring-your-own-wine endorsement, to whom may the wine a patron brought be served?

    1. Staff at the end of the shift
    2. Any patron in the restaurant
    3. The patrons who brought it
    4. The next table, if invited

23. What is the legal drinking age in Ontario licensed establishments?

    1. 20
    2. 21
    3. 19
    4. 18

24. Whose responsibility is it to make sure every server on shift holds a valid, non-expired certificate?

    1. The AGCO inspector
    2. The local police service
    3. The LCBO
    4. The licence holder

25. A bar has two licensed areas with separate capacities. The patio is half empty and the main room is packed. May it combine the capacities?

    1. No, each area's own limit applies
    2. Yes, if the total stays under the sum
    3. Yes, if security counts at the door
    4. Yes, on public holidays

26. Jordan has a valid Smart Serve certificate and starts work at a licensed grocery store. What does AGCO guidance say?

    1. He needs his own grocery store licence
    2. He may sell beer there but not wine
    3. He must first take a separate retail course
    4. He may sell there until the certificate expires

27. Which organ breaks down and removes most of the alcohol a person drinks?

    1. The kidneys
    2. The stomach
    3. The lungs
    4. The liver

28. A patron who has been drinking reaches for his car keys. Which option does Ontario recommend?

    1. Drinking coffee, then driving
    2. Waiting 15 minutes, then driving
    3. A taxi, transit or a designated driver
    4. Driving slowly on back roads

29. Can a bar owner be held liable under section 52 for a sale made by one of the servers?

    1. Only if the owner was on shift
    2. No, only the patron who did the drinking is liable
    3. No, only the server is ever liable
    4. Yes, it covers sales by employees or agents

30. What is the maximum AGCO monetary penalty for not displaying the required Sandy's Law warning sign?

    1. Up to $2,000
    2. Up to $20,000
    3. Up to $50,000
    4. Up to $200

31. According to CAMH, who is generally more sensitive to the effects of alcohol?

    1. Females
    2. Males
    3. People over six feet tall
    4. People who drink only beer

32. How does AGCO suggest pricing non-alcoholic drinks?

    1. The same as a double spirit
    2. Higher than alcoholic drinks, to cover their cost
    3. Free only after midnight
    4. Lower than alcoholic drinks, and promoted

33. A patron misjudges the table edge and sets a glass down half off it. Which AGCO sign does this fit?

    1. Declining hand-eye coordination
    2. A slower breathing rate
    3. Inappropriate speech volume
    4. Normal clumsiness at a party