Smart Serve Mock Exam 2

All 33 questions in this test

Every question and its answer choices. The correct answers and explanations appear when you take the test above.

1. A patron on a bar patio lights a joint. Under Ontario's smoke-free rules as AGCO describes them, is this allowed?

   1. Yes, because the patio is outdoors
   2. Yes, after 11 p.m. only
   3. No, smoking cannabis is banned on bar patios
   4. Yes, cannabis is legal so it is allowed

2. What is the maximum AGCO monetary penalty for serving someone who is or appears intoxicated?

   1. Up to $5,000
   2. Up to $50,000
   3. Up to $500,000
   4. Up to $500

3. Under the LLCA, which of these is a person under 19 forbidden to do?

   1. Sit on a licensed patio with family
   2. Eat a meal in a licensed restaurant
   3. Attempt to purchase liquor
   4. Order a soft drink at a licensed bar

4. Which worker at a licensed nightclub is NOT covered by the training standard?

   1. A server who only takes drink orders
   2. A door security guard employed by the club
   3. A cook who never takes, sells or serves drinks
   4. A bartender who pours but never takes payment

5. Which factor does CAMH say speeds up intoxication?

   1. Drinking quickly
   2. Drinking while standing up
   3. Drinking from a glass, not a can
   4. Choosing a drink with ice

6. A patron arrives at a bar carrying a sealed bottle of wine bought at a store to take home later. What does O. Reg. 746/21 allow?

   1. It must be thrown out at the door
   2. It must be handed over to the LCBO
   3. It may stay sealed with them for use elsewhere
   4. Staff may open and serve it to them for a corkage fee

7. Do house policies replace a licensee's obligations under the LLCA?

   1. Yes, if they are stricter than the law
   2. Yes, for private events
   3. Yes, if the AGCO has a copy
   4. No, they never override legal obligations

8. A hotel offers rooms with mini bars. What does O. Reg. 746/21 say about mini bar keys?

   1. Only the front desk manager may hold them
   2. They may go to anyone with a room key
   3. They must not be given to anyone under 19
   4. They may go to guests 16 and older

9. Besides a fine, what other penalty can an individual face for a general LLCA offence?

   1. A lifetime ban from all bars
   2. Up to ten years in jail
   3. Up to one year in jail
   4. Up to five years in jail

10. A patron orders a 341 mL bottle of 7% craft beer. Compared with one standard drink, it is:

    1. Weaker than one standard drink
    2. About half a standard drink
    3. Stronger than one standard drink
    4. Exactly one standard drink

11. A patron shows a few signs of intoxication. What does AGCO recommend?

    1. Monitor closely; offer food, water or non-alcoholic drinks
    2. Give them a free drink to keep them happy
    3. Serve faster so they finish before it worsens
    4. Leave them alone so they do not feel singled out or embarrassed

12. Why is mixing alcohol with other drugs, including medications, dangerous?

    1. It can make drug effects too strong or too weak
    2. It only matters with illegal drugs
    3. It cancels out the effects of the alcohol completely
    4. It makes the person sober up faster

13. Besides LLCA penalties, what other risk does AGCO say licensees and staff face for conduct that causes harm?

    1. Civil liability
    2. A ban from all LCBO stores
    3. Loss of their driver's licence
    4. Automatic community service

14. On New Year's Eve, until what time may a licensed bar sell and serve liquor?

    1. 2:00 a.m. on January 1
    2. 3:00 a.m. on January 1
    3. 4:00 a.m. on January 1
    4. 6:00 a.m. on January 1

15. A bar kept serving a visibly drunk patron, who then crashed into another car. Under section 52, who may claim compensation from the bar?

    1. The person injured in the crash
    2. Only the patron who was served
    3. Only the Government of Ontario
    4. No one; the driver alone is liable

16. A licensee corporation is convicted of knowingly selling liquor to a 17-year-old. Besides a fine, what does the LLCA require?

    1. A written warning only
    2. A licence suspension of exactly one day
    3. A mandatory 90-day closure
    4. A licence suspension of at least seven days

17. For an event the Registrar has authorized as an event of significance, which service hours apply?

    1. The hours specified by the Registrar
    2. Always 9 a.m. to 4 a.m.
    3. Any hours the municipality likes
    4. The usual hours with no change

18. Under the LLCA, which of these is an offence for a server?

    1. Serving a 19-year-old who shows valid photo ID
    2. Asking a 25-year-old patron for ID
    3. Serving a person who appears to be under 19
    4. Serving a soft drink to a 17-year-old

19. Which step does AGCO suggest to discourage drug activity in washrooms?

    1. Regular staff or security patrols
    2. Locking all washrooms after 10 p.m.
    3. Removing washroom mirrors
    4. Charging a washroom fee

20. When may liquor be sold and served under a special occasion permit?

    1. Only during the hours on the permit
    2. Only until 10:00 p.m.
    3. Any time the host chooses, if guests are 19+
    4. From 9 a.m. to 4 a.m. always

21. According to CAMH, who is generally more sensitive to the effects of alcohol?

    1. Females
    2. Males
    3. People over six feet tall
    4. People who drink only beer

22. Under O. Reg. 746/21, where must a bar normally buy the liquor it sells?

    1. From any grocery store
    2. From a duty-free shop
    3. From a friend's home brewery
    4. From the LCBO

23. Why might a bar choose not to announce last call?

    1. Because announcing last call is illegal
    2. To keep customers drinking after 2 a.m.
    3. To avoid customers over-ordering near closing
    4. To sell more drinks at full price

24. About how much alcohol can the liver break down in one hour?

    1. About five standard drinks
    2. About one standard drink
    3. About half a bottle of wine
    4. About three standard drinks

25. Is free liquor allowed as the prize for winning a darts tournament at a licensed bar?

    1. No, free liquor may not be a contest prize
    2. Yes, if it is under five drinks
    3. Yes, if the prize is beer or wine rather than spirits
    4. Yes, if the bar pays the tax

26. Under the LLCA, which of these places may a person have or consume liquor (apart from closed containers)?

    1. A public sidewalk
    2. A city bus
    3. A school yard
    4. A residence

27. On a regular night, when must sale and service of liquor end at an Ontario licensed bar?

    1. 3:00 a.m.
    2. 4:00 a.m.
    3. 2:00 a.m.
    4. 1:00 a.m.

28. An AGCO inspector arrives unannounced on a busy Friday. What does AGCO guidance say?

    1. Ask them to come back with a booked appointment on a weekday
    2. Allow it; inspections can happen at any reasonable time
    3. Refuse until the owner arrives
    4. Only allow it before 5 p.m.

29. Which is an early sign of alcohol intoxication described by CAMH?

    1. Coma
    2. Loss of bladder control
    3. Reduced inhibition
    4. Low body temperature

30. What is the minimum price for a 29 mL (1 oz) serving of spirits over 14.8% alcohol?

    1. $2.50
    2. $1.00
    3. $2.00
    4. $1.34

31. At what weekly level does Canada's Guidance say the risk of heart disease or stroke increases significantly?

    1. 3 or more standard drinks
    2. 7 or more standard drinks
    3. 10 or more standard drinks
    4. 5 or more standard drinks

32. A guest bumps into tables and holds their arms out to keep their balance. Which sign is this?

    1. Decreased alertness
    2. Poor enunciation
    3. Fine motor control deteriorating
    4. Gross motor control deteriorating

33. According to AGCO, how should house policies be set up?

    1. Verbally, with each server deciding their own rules on shift
    2. In writing, shared with staff and backed by management
    3. Kept secret from staff
    4. Posted for customers only