Smart Serve Mock Exam 4

All 33 questions in this test

Every question and its answer choices. The correct answers and explanations appear when you take the test above.

1. Which body approves responsible liquor service training courses in Ontario?

   1. The Board of the AGCO
   2. The Licence Appeal Tribunal
   3. The Ontario Ministry of Health
   4. The Liquor Control Board of Ontario

2. An AGCO inspector arrives unannounced on a busy Friday. What does AGCO guidance say?

   1. Ask them to come back with a booked appointment on a weekday
   2. Allow it; inspections can happen at any reasonable time
   3. Refuse until the owner arrives
   4. Only allow it before 5 p.m.

3. What does AGCO's house policy guidance say about drinking on the job?

   1. Allow one drink per shift
   2. Allow it after midnight
   3. Prohibit it for all staff and managers
   4. Allow it for managers but not for front-line servers

4. A new bartender at an Ontario pub has never taken responsible service training. What must the bartender hold before serving liquor?

   1. A valid certificate from an AGCO Board-approved course
   2. Written permission from the bar manager
   3. A food handler certificate from public health
   4. A letter of reference from a previous bar

5. Which Ontario driver's licence security feature can only be seen under a blacklight?

   1. The barcode on the back
   2. The raised licence number
   3. An Ontario logo and a trillium in UV ink
   4. The holder's printed signature below the photo

6. A young-looking customer refuses to show ID and becomes rude. What does AGCO advise?

   1. Ask other patrons to vouch for them
   2. Stay calm, decline service and get a manager if needed
   3. Let them stay and serve them once they promise to behave
   4. Serve one drink to calm the situation

7. Can a licensed club require patrons to buy a minimum number of drinks to get in or stay?

   1. Yes, on weekends only
   2. Yes, if it is posted at the door
   3. Yes, up to two drinks
   4. No, that is not allowed

8. Under O. Reg. 746/21, where must a bar normally buy the liquor it sells?

   1. From any grocery store
   2. From a duty-free shop
   3. From a friend's home brewery
   4. From the LCBO

9. A patron alternates between racing speech and very slow speech. Which AGCO sign is this?

   1. Poor enunciation
   2. Inappropriate speech volume
   3. Decreased alertness
   4. A change in the pace of speech

10. What does Ontario impose on a driver with a BAC of 0.08 or more, first time, at the roadside?

    1. 30-day suspension and an ignition interlock for a year
    2. 3-day suspension and no impoundment
    3. 7-day suspension and a $250 penalty
    4. 90-day suspension and 7-day vehicle impoundment

11. What may a licensee or employee do with a person whose presence they believe is undesirable?

    1. Keep their ID until they pay
    2. Fine them a set amount
    3. Require them to leave or refuse them entry
    4. Hold them in a back room for police

12. A 17-year-old orders a drink at a bar, and their parent beside them says it is fine. What should the server do?

    1. Serve it, because the parent is present and has consented
    2. Serve only beer or wine, not spirits
    3. Serve it if the parent pays for it
    4. Refuse; a parent cannot authorize service in a bar

13. Does a patron only have to appear intoxicated for the service ban to apply?

    1. No, it must first be proved by a roadside breath test
    2. No, the patron must admit being drunk
    3. Only if police are present at the time
    4. Yes, the law covers people who appear intoxicated

14. What is the maximum AGCO monetary penalty for serving someone who is or appears intoxicated?

    1. Up to $5,000
    2. Up to $50,000
    3. Up to $500,000
    4. Up to $500

15. When counting people against a bar's licensed capacity, who must be included?

    1. Only patrons over 19
    2. Only seated patrons
    3. Only paying patrons
    4. Patrons and staff

16. According to AGCO, what maximum monetary penalty can a licensee face for allowing a minor to buy liquor?

    1. Up to $10,000
    2. Up to $1,000
    3. Up to $100,000
    4. Up to $25,000

17. A corporation's director let staff keep serving minors. Can the director personally be guilty of an offence?

    1. No, only the servers can be charged
    2. No, only the corporation as a whole can be charged
    3. Yes, if they caused, authorized or permitted it
    4. Only if they poured the drinks

18. When should staff call the police during a disturbance, according to AGCO?

    1. When they cannot maintain control
    2. Only if someone is under 19
    3. Never, as it hurts the licence
    4. Only after closing time

19. A patron arrives at a bar carrying a sealed bottle of wine bought at a store to take home later. What does O. Reg. 746/21 allow?

    1. It must be thrown out at the door
    2. It must be handed over to the LCBO
    3. It may stay sealed with them for use elsewhere
    4. Staff may open and serve it to them for a corkage fee

20. Under a winery's by-the-glass endorsement, when must liquor service end?

    1. 10:00 p.m.
    2. 2:00 a.m.
    3. 11:00 p.m.
    4. Midnight

21. A bar sells a 58 mL (2 oz) double of rye. Under the minimum-price rule, what is the lowest price allowed?

    1. $4.00
    2. $2.00
    3. $1.34
    4. $2.68

22. According to AGCO, in what order do signs of intoxication appear?

    1. In any order, or several at once
    2. Only after the fourth drink
    3. Always speech first, then motor signs
    4. Always motor signs first, then speech

23. What is the minimum size of the Sandy's Law warning sign?

    1. 8 by 10 inches
    2. 5 by 7 inches
    3. 4 by 6 inches
    4. 11 by 17 inches

24. Under AGCO's risk-based licensing, what may be added to a licence after incidents of non-compliance?

    1. Conditions to reduce the risk of repeat issues
    2. An exemption from routine inspections for one year
    3. A bonus extension of service hours
    4. Permission to serve 18-year-olds

25. A server did not know a patron was 17, but the patron clearly looked about 15 and no ID was checked. Can the server still be in contravention?

    1. Only if the patron later drives a car
    2. No, only knowing sales to minors are offences
    3. No, because the patron never showed ID
    4. Yes, serving someone who appears under 19 is banned

26. In autumn, clocks fall back from 2:00 a.m. to 1:00 a.m. What does AGCO allow?

    1. Selling until 2:00 a.m. under the new time
    2. Selling until 3:00 a.m. new time
    3. Stopping at 1:00 a.m. new time
    4. Selling only until 1:45 a.m. new time

27. Why does AGCO suggest staff wear name tags or matching shirts?

    1. The LLCA requires uniforms
    2. Being easy to identify may deter bad behaviour
    3. It replaces the need for door staff to check patrons' ID
    4. It lets patrons rate servers

28. Which breathing change does AGCO list as a possible sign of intoxication?

    1. Holding the breath while talking
    2. Breathing only through the nose
    3. Breathing noticeably slower or shallower
    4. Breathing noticeably deeper and faster

29. Where does O. Reg. 746/21 say a licensee must not permit intoxication?

    1. On the premises and adjacent areas it controls
    2. Only at the bar counter
    3. Only inside the building, never on the patio or deck
    4. Only after midnight

30. Under O. Reg. 746/21, which practices must a licensee avoid?

    1. Offering food with drinks
    2. Selling non-alcoholic beer
    3. Posting drink prices where patrons can see them
    4. Practices that encourage immoderate drinking

31. About how much alcohol can the liver break down in one hour?

    1. About five standard drinks
    2. About one standard drink
    3. About half a bottle of wine
    4. About three standard drinks

32. How much pure alcohol is in one Canadian standard drink?

    1. 20.15 grams (25.54 mL)
    2. 13.45 grams (17.05 mL)
    3. 5 grams (6 mL)
    4. 10.65 grams (13.50 mL)

33. Why is mixing alcohol with other drugs, including medications, dangerous?

    1. It can make drug effects too strong or too weak
    2. It only matters with illegal drugs
    3. It cancels out the effects of the alcohol completely
    4. It makes the person sober up faster