Smart Serve Practice Test 3

All 33 questions in this test

Every question and its answer choices. The correct answers and explanations appear when you take the test above.

1. Can an individual convicted of being intoxicated in a public place be sent to jail under the LLCA?

   1. No, they are not liable to imprisonment
   2. Yes, for a mandatory 30 days on a first conviction
   3. Yes, for up to five years
   4. Yes, for up to one year

2. When may a police officer arrest without a warrant someone who is intoxicated in a public place?

   1. Whenever the person is over 19
   2. When it is necessary for anyone's safety
   3. Only after a second warning
   4. Only if the person drove there and plans to drive home

3. A pedal-pub tour (a large quadricycle) is licensed to serve liquor. Who on it is named in the training standard?

   1. Every large quadricycle chauffeur
   2. Only the passengers who order drinks
   3. Only the owner of the tour company
   4. No one, because it is an outdoor vehicle

4. Which of these is on AGCO's list of acceptable ID?

   1. A bank card with a signature
   2. A store membership card with a photo
   3. A high school student card
   4. An LCBO BYID photo card

5. Which drinks does AGCO suggest serving in containers that clearly differ from alcoholic drinks?

   1. Non-alcoholic drinks
   2. House wine served by the glass
   3. Draught beer
   4. Shooters

6. A bar kept serving a visibly drunk patron, who then crashed into another car. Under section 52, who may claim compensation from the bar?

   1. The person injured in the crash
   2. Only the patron who was served
   3. Only the Government of Ontario
   4. No one; the driver alone is liable

7. A hotel offers rooms with mini bars. What does O. Reg. 746/21 say about mini bar keys?

   1. Only the front desk manager may hold them
   2. They may go to anyone with a room key
   3. They must not be given to anyone under 19
   4. They may go to guests 16 and older

8. What does AGCO suggest doing with entries in the incident log?

   1. Send them to the LCBO each week
   2. Shred them at the end of each month
   3. Lock them away from all staff
   4. Review them regularly with all staff

9. What does Canada's Guidance on Alcohol and Health say about drinking during pregnancy?

   1. There is no known safe amount
   2. Wine is safe but spirits are not
   3. Up to one drink a day is safe
   4. It is safe after the first trimester

10. Why might a bar choose not to announce last call?

    1. Because announcing last call is illegal
    2. To keep customers drinking after 2 a.m.
    3. To avoid customers over-ordering near closing
    4. To sell more drinks at full price

11. A restaurant sells a bottle of wine with a takeout meal. By what time must the patron remove it from the restaurant?

    1. 9:00 p.m.
    2. 2:00 a.m.
    3. Midnight
    4. 11:00 p.m.

12. Who may the Registrar appoint to check whether a bar serves underage customers?

    1. A retired police officer over 65
    2. A youth compliance monitor under 19
    3. A municipal by-law officer
    4. A Smart Serve course instructor

13. According to AGCO, in what order do signs of intoxication appear?

    1. In any order, or several at once
    2. Only after the fourth drink
    3. Always speech first, then motor signs
    4. Always motor signs first, then speech

14. A delivery driver finds that the customer at the door appears intoxicated. What must happen?

    1. Leave it at the door instead
    2. The liquor must not be handed over
    3. Hand it over if the customer is 19+
    4. Hand it over since it was prepaid

15. A patron keeps stumbling over one word and runs other words together. Which sign is this?

    1. Poor enunciation or slurred speech
    2. Inappropriate volume and tone of speech
    3. Slowed breathing
    4. Gross motor control

16. Which drivers must have no alcohol at all in their system in Ontario?

    1. Only drivers under 18
    2. Drivers 21 or under, and G1, G2, M1 or M2 holders
    3. Only taxi and bus drivers
    4. Only drivers with a past impaired-driving conviction

17. A server brings homemade wine for the kitchen to cook with and share after shifts. What does AGCO say?

    1. It is fine if it is under one litre
    2. The licensee must not permit it on the premises
    3. It is fine if it stays in the kitchen and is used in cooking
    4. It is fine as long as it is not sold

18. Why does AGCO describe after-work customers as a higher-risk group?

    1. They usually order only spirits
    2. They tend to stay past closing time on weeknights
    3. They are often under 19
    4. They are likely drinking on an empty stomach

19. A driver is caught in the warn range for a second time. Which penalties apply?

    1. 90-day suspension and impoundment
    2. 14-day suspension and a 16-hour treatment program
    3. 30-day suspension and a repeat 8-hour education course
    4. No penalty for a second time

20. Which standard serving size does O. Reg. 746/21 set for fortified wine such as port?

    1. 29 mL (1 oz)
    2. 85 mL (3 oz)
    3. 142 mL (5 oz)
    4. 43 mL (1.5 oz)

21. A new bartender at an Ontario pub has never taken responsible service training. What must the bartender hold before serving liquor?

    1. A valid certificate from an AGCO Board-approved course
    2. Written permission from the bar manager
    3. A food handler certificate from public health
    4. A letter of reference from a previous bar

22. When declining service because the ID is not valid, what does AGCO suggest you tell the customer?

    1. That the bar is too busy to serve them
    2. That the bar has run out of the drink they ordered
    3. That they will be served after 11 p.m.
    4. That the law prohibits sale or service to minors

23. Patrons waiting outside a bar start fighting on the sidewalk. What must the licensee do under O. Reg. 746/21?

    1. Lock the doors and wait it out
    2. Report it to AGCO next business day and do nothing else
    3. Nothing, the sidewalk is public property
    4. Take reasonable measures to deter disorder nearby

24. Where does AGCO suggest advertising low- and non-alcoholic drink options?

    1. Nowhere, they sell themselves
    2. On menus and tent cards
    3. Only on the bar's website
    4. Only behind the bar

25. A corporation's director let staff keep serving minors. Can the director personally be guilty of an offence?

    1. No, only the servers can be charged
    2. No, only the corporation as a whole can be charged
    3. Yes, if they caused, authorized or permitted it
    4. Only if they poured the drinks

26. Which worker at a licensed nightclub is NOT covered by the training standard?

    1. A server who only takes drink orders
    2. A door security guard employed by the club
    3. A cook who never takes, sells or serves drinks
    4. A bartender who pours but never takes payment

27. How does AGCO suggest a bar tell patrons about its policy against intoxication?

    1. Through the LCBO
    2. With a secret staff memo
    3. With tent cards and posters
    4. Only when someone is refused

28. Which promotion is prohibited at Ontario licensed establishments?

    1. Two-for-one drinks
    2. A lower price for wine with a meal
    3. A posted lower price for a set time
    4. Different prices on the patio

29. A guest bumps into tables and holds their arms out to keep their balance. Which sign is this?

    1. Decreased alertness
    2. Poor enunciation
    3. Fine motor control deteriorating
    4. Gross motor control deteriorating

30. A 24-hour convenience store is licensed to sell beer. Can it sell beer at 3 a.m.?

    1. Yes, because it is open 24 hours
    2. No, only between 7 a.m. and 11 p.m.
    3. Yes, if the customer is over 25
    4. Yes, but only cans

31. At what blood alcohol concentration (BAC) can a driver in Ontario face the most serious impairment penalties?

    1. 0.05 or more
    2. 0.02 or more
    3. 0.08 or more
    4. 0.10 or more

32. A licensee corporation is convicted of knowingly selling liquor to a 17-year-old. Besides a fine, what does the LLCA require?

    1. A written warning only
    2. A licence suspension of exactly one day
    3. A mandatory 90-day closure
    4. A licence suspension of at least seven days

33. A manager buys a round, at the listed price, for a regular celebrating a birthday. Is this permitted?

    1. No, staff may never buy drinks for patrons
    2. Yes, for occasions like this, not as a promotion
    3. Only if the drinks are non-alcoholic
    4. Only if every patron gets one too