Smart Serve Practice Test 4

All 33 questions in this test

Every question and its answer choices. The correct answers and explanations appear when you take the test above.

1. A restaurant host takes drink orders at the door but never carries drinks to tables. Does the training requirement apply to the host?

   1. No, only people who carry drinks are covered
   2. Only if the host also handles cash
   3. Yes, taking orders for liquor is covered
   4. No, only people who pour drinks are covered

2. When should staff call the police during a disturbance, according to AGCO?

   1. When they cannot maintain control
   2. Only if someone is under 19
   3. Never, as it hurts the licence
   4. Only after closing time

3. Police order everyone out of a bar because a fight threatens public safety. What must the licensee do?

   1. Let the regulars stay inside
   2. Keep serving the patrons who stay until the police leave
   3. Take all reasonable steps to clear the premises
   4. Close only the patio area

4. What type of drug is alcohol?

   1. A hallucinogen
   2. An opioid
   3. A stimulant
   4. A depressant

5. A licensee employs its own door security staff. What does the training standard say about them?

   1. They must hold a valid Board-approved certificate
   2. Training is optional for security staff
   3. Only the head of security needs a certificate
   4. They only need a security guard licence

6. During an AGCO inspection, what is a licensee NOT allowed to do?

   1. Ask to see the inspector's badge or identification
   2. Provide the requested records
   3. Answer questions truthfully
   4. Obstruct or interfere with the inspector

7. After police order a bar vacated for public safety, when may patrons re-enter that day?

   1. After 15 minutes
   2. As soon as the fight ends
   3. Once the licensee says it is safe to reopen
   4. Only if a police officer authorizes it

8. Why does AGCO say intoxicated people may look tired or sleepy?

   1. Alcohol and cannabis are stimulants
   2. Bars are usually kept too warm
   3. Loud music causes fatigue
   4. Alcohol and cannabis are depressants

9. What must a bar do with the Registrar's sign during a licence suspension?

   1. Post it in the staff room so employees know about it
   2. Share it on social media
   3. Keep it in the office
   4. Post it where it is visible from outside

10. After service has stopped, what does AGCO's 'management of intoxication' include?

    1. Telling them to leave alone right away
    2. Letting them drive if they wait 20 minutes
    3. Serving coffee so they can drive
    4. Making sure the patron has a safe way home

11. According to AGCO, what maximum monetary penalty can a licensee face for allowing a minor to buy liquor?

    1. Up to $10,000
    2. Up to $1,000
    3. Up to $100,000
    4. Up to $25,000

12. About how much alcohol can the liver break down in one hour?

    1. About five standard drinks
    2. About one standard drink
    3. About half a bottle of wine
    4. About three standard drinks

13. Which of these is illegal liquor if served at a licensed bar?

    1. A sealed store-bought bottle a patron takes home
    2. A personal bottle brought back from a trip abroad
    3. Beer bought from the LCBO under the licence
    4. Wine bought from the LCBO with the licence number

14. An Ontario photo card shows an 'AGE 19' banner followed by a date. What does that date tell you?

    1. The date the card was issued
    2. The last date the holder may drive
    3. The date the holder turns 19
    4. The date the card expires

15. On New Year's Eve, until what time may a licensed bar sell and serve liquor?

    1. 2:00 a.m. on January 1
    2. 3:00 a.m. on January 1
    3. 4:00 a.m. on January 1
    4. 6:00 a.m. on January 1

16. According to AGCO, what is the best way for a licensee to avoid trouble with intoxicated patrons?

    1. Well-trained staff who know how to handle them
    2. Hiring extra door staff to remove patrons once they are drunk
    3. Closing earlier on weekends
    4. Lowering drink prices

17. What is the minimum price for a 29 mL (1 oz) serving of spirits over 14.8% alcohol?

    1. $2.50
    2. $1.00
    3. $2.00
    4. $1.34

18. Which licensed premises may sell and serve liquor at any time of day?

    1. Hotel lobby bars
    2. Bars in the sterile area of designated airports
    3. Bars within 1 km of an airport's passenger terminal
    4. Casino bars

19. Under the Registrar's standards, how must non-alcoholic beverages be priced at a licensed bar?

    1. Above the price of the cheapest beer
    2. At no less than $2.00 each
    3. At moderate prices compared with liquor
    4. At the same price as a standard drink

20. Besides LLCA penalties, what other risk does AGCO say licensees and staff face for conduct that causes harm?

    1. Civil liability
    2. A ban from all LCBO stores
    3. Loss of their driver's licence
    4. Automatic community service

21. What must a bar's posted or available drink lists show?

    1. The bar's own cost for each item
    2. Only the beer brands on tap
    3. Drinks, liquor per drink, and prices
    4. Only the prices of the cocktails

22. A police officer reasonably believes liquor is being kept unlawfully in a vehicle. What may the officer do?

    1. Search the vehicle without a warrant
    2. Only issue a verbal warning
    3. Ask the AGCO to inspect it later
    4. Search only after getting a warrant

23. When counting people against a bar's licensed capacity, who must be included?

    1. Only patrons over 19
    2. Only seated patrons
    3. Only paying patrons
    4. Patrons and staff

24. Under the LLCA, which liquor may be carried loose in a car's passenger area?

    1. Opened wine with the cork pushed in
    2. Any liquor, as long as it is in a closed travel mug
    3. Beer, if the driver is not drinking
    4. An unopened container with the seal unbroken

25. How far from a restaurant or bar patio does Ontario's smoke-free rule ban smoking or vaping cannabis in public areas?

    1. Within 9 metres
    2. Within 5 metres
    3. Within 3 metres
    4. Within 20 metres

26. What is a safe transportation plan, as AGCO describes it?

    1. A discount for patrons who drive
    2. A list of quiet back roads that patrons can take to drive home
    3. Ready ride options, such as taxis, for intoxicated patrons
    4. A rule that patrons park close by

27. You feel extra thickness around the photo on an ID card. What might that indicate?

    1. The card is a newer design
    2. A second photo laminated over the original
    3. The card was recently renewed
    4. The card was issued outside Ontario

28. Which question decides whether section 52 liability may apply to a sale?

    1. Whether the buyer left the server a tip
    2. Whether the buyer paid in cash or by card
    3. Whether more liquor would apparently make them dangerous
    4. Whether the buyer was a regular customer known to the staff

29. A patron is told to leave a bar for being disruptive. When may they come back, under the LLCA?

    1. When the next shift starts
    2. After 30 minutes
    3. Not on that same day
    4. After one hour

30. An adult who is not a licensee buys liquor for a teenager and is convicted. What is the maximum fine?

    1. $50,000
    2. $10,000
    3. $200,000
    4. $1,000,000

31. Under a winery's by-the-glass endorsement, when must liquor service end?

    1. 10:00 p.m.
    2. 2:00 a.m.
    3. 11:00 p.m.
    4. Midnight

32. A customer picks up liquor ordered online from a grocery store. When must staff inspect ID?

    1. Never, because the website already checked
    2. Only if the order is over $100
    3. Only if the order includes spirits
    4. If the customer appears to be under 19

33. Typical alcohol content of beer and wine falls in what range, according to CAMH?

    1. 20 to 30 per cent
    2. 35 to 45 per cent
    3. 1 to 3 per cent
    4. 4 to 15 per cent