Smart Serve Mock Exam 5

All 33 questions in this test

Every question and its answer choices. The correct answers and explanations appear when you take the test above.

1. Police order everyone out of a bar because a fight threatens public safety. What must the licensee do?

   1. Let the regulars stay inside
   2. Keep serving the patrons who stay until the police leave
   3. Take all reasonable steps to clear the premises
   4. Close only the patio area

2. Where must a liquor sales licence be displayed?

   1. On the bar's website only
   2. In the manager's office, available on request
   3. In a conspicuous place on the premises
   4. At the AGCO head office

3. CAMH notes that legal responsibility for harm after serving an intoxicated person can apply to whom?

   1. Businesses and people serving guests at home
   2. Only bars and restaurants holding a liquor licence
   3. Only the person who drank
   4. Only the LCBO

4. What may a licensee or employee do with a person whose presence they believe is undesirable?

   1. Keep their ID until they pay
   2. Fine them a set amount
   3. Require them to leave or refuse them entry
   4. Hold them in a back room for police

5. What BAC range does Ontario call the warn range?

   1. 0.01 to 0.049
   2. 0.10 to 0.15
   3. 0.08 to 0.10
   4. 0.05 to 0.079

6. A patron who has been drinking for hours seems to be getting intoxicated. What does AGCO suggest offering?

   1. A coffee with liqueur
   2. A shot to finish the night
   3. A double at half price
   4. Water or food

7. A patron misjudges the table edge and sets a glass down half off it. Which AGCO sign does this fit?

   1. Declining hand-eye coordination
   2. A slower breathing rate
   3. Inappropriate speech volume
   4. Normal clumsiness at a party

8. In spring, clocks jump from 2:00 a.m. to 3:00 a.m. When must liquor sales stop that night?

   1. At 3:45 a.m. new time
   2. One full hour after the clocks change, to make up the time
   3. When the clocks reach 2:00 a.m. and jump ahead
   4. At 4:00 a.m. new time

9. A promotion offers 'every 3rd drink for $2' to anyone. Why is it prohibited?

   1. The price depends on buying other drinks
   2. $2 is below the minimum price
   3. Drink promotions are banned on Fridays and Saturdays
   4. It must be limited to students

10. Which phrase sums up AGCO's ID-checking rule?

    1. No ID = one drink only
    2. No ID = no sale
    3. No ID = sale if a friend vouches
    4. No ID = sale before 9 p.m. only

11. In autumn, clocks fall back from 2:00 a.m. to 1:00 a.m. What does AGCO allow?

    1. Selling until 2:00 a.m. under the new time
    2. Selling until 3:00 a.m. new time
    3. Stopping at 1:00 a.m. new time
    4. Selling only until 1:45 a.m. new time

12. You must repeat a simple question three times before a customer answers. Which sign is this?

    1. Red eyes
    2. Inappropriate sweating
    3. Decreased alertness
    4. Fine motor control

13. If neither the Building Code Act nor the Fire Protection and Prevention Act applies, how is capacity set under the Registrar's standards?

    1. 0.5 square metres per person
    2. 1.11 square metres per person
    3. 2 square metres per person
    4. 3.5 square metres per person

14. A delivery driver finds that the customer at the door appears intoxicated. What must happen?

    1. Leave it at the door instead
    2. The liquor must not be handed over
    3. Hand it over if the customer is 19+
    4. Hand it over since it was prepaid

15. A bar has two licensed areas with separate capacities. The patio is half empty and the main room is packed. May it combine the capacities?

    1. No, each area's own limit applies
    2. Yes, if the total stays under the sum
    3. Yes, if security counts at the door
    4. Yes, on public holidays

16. When does a hangover usually begin, according to CAMH?

    1. Only after a full night's sleep
    2. 8 to 12 hours after the last drink
    3. Within 30 minutes of the first drink
    4. Exactly 24 hours after the last drink

17. Which licensed premises may sell and serve liquor at any time of day?

    1. Hotel lobby bars
    2. Bars in the sterile area of designated airports
    3. Bars within 1 km of an airport's passenger terminal
    4. Casino bars

18. On an Ontario driver's licence, what does the first letter of the licence number match?

    1. The first letter of the city of issue
    2. The first letter of the birth month
    3. The first letter of the holder's first name
    4. The first letter of the holder's last name

19. What is a safe transportation plan, as AGCO describes it?

    1. A discount for patrons who drive
    2. A list of quiet back roads that patrons can take to drive home
    3. Ready ride options, such as taxis, for intoxicated patrons
    4. A rule that patrons park close by

20. If an over-served patron dies in an accident while intoxicated, what legal action may be brought against the seller?

    1. An action under Part V of the Family Law Act
    2. No action is possible after a death
    3. A claim under the Highway Traffic Act only
    4. A complaint to the Ontario Ombudsman

21. A corporation's director let staff keep serving minors. Can the director personally be guilty of an offence?

    1. No, only the servers can be charged
    2. No, only the corporation as a whole can be charged
    3. Yes, if they caused, authorized or permitted it
    4. Only if they poured the drinks

22. A patron who has been drinking reaches for his car keys. Which option does Ontario recommend?

    1. Drinking coffee, then driving
    2. Waiting 15 minutes, then driving
    3. A taxi, transit or a designated driver
    4. Driving slowly on back roads

23. What does AGCO suggest keeping to track problem situations such as refusals and fights?

    1. A list of banned patrons' home addresses
    2. An incident log, reviewed with staff
    3. A private diary kept by each server
    4. Nothing in writing, to protect privacy

24. A police officer reasonably believes liquor is being kept unlawfully in a vehicle. What may the officer do?

    1. Search the vehicle without a warrant
    2. Only issue a verbal warning
    3. Ask the AGCO to inspect it later
    4. Search only after getting a warrant

25. For an event the Registrar has authorized as an event of significance, which service hours apply?

    1. The hours specified by the Registrar
    2. Always 9 a.m. to 4 a.m.
    3. Any hours the municipality likes
    4. The usual hours with no change

26. A group starts a dice game where the loser drinks. What does AGCO guidance say?

    1. Allow it on weekdays only
    2. Allow it as long as everyone at the table is over 19
    3. Discourage it and try to prevent drinking games
    4. Allow it if the drinks are beer

27. Can a municipality ban having liquor in a recreational area it owns?

    1. No, only the province can
    2. Only on statutory holidays
    3. Only the LCBO can do that
    4. Yes, by passing a by-law

28. Why does AGCO suggest staff wear name tags or matching shirts?

    1. The LLCA requires uniforms
    2. Being easy to identify may deter bad behaviour
    3. It replaces the need for door staff to check patrons' ID
    4. It lets patrons rate servers

29. On a regular night, when must sale and service of liquor end at an Ontario licensed bar?

    1. 3:00 a.m.
    2. 4:00 a.m.
    3. 2:00 a.m.
    4. 1:00 a.m.

30. What does the Sandy's Law sign warn about?

    1. Mixing alcohol with cannabis or medication
    2. Drinking alcohol during pregnancy
    3. Underage drinking
    4. Drinking and driving

31. What is the maximum AGCO monetary penalty for not displaying the required Sandy's Law warning sign?

    1. Up to $2,000
    2. Up to $20,000
    3. Up to $50,000
    4. Up to $200

32. A patron keeps stumbling over one word and runs other words together. Which sign is this?

    1. Poor enunciation or slurred speech
    2. Inappropriate volume and tone of speech
    3. Slowed breathing
    4. Gross motor control

33. Under the LLCA, which of these is a person under 19 forbidden to do?

    1. Sit on a licensed patio with family
    2. Eat a meal in a licensed restaurant
    3. Attempt to purchase liquor
    4. Order a soft drink at a licensed bar