Smart Serve Practice Test 1

All 33 questions in this test

Every question and its answer choices. The correct answers and explanations appear when you take the test above.

1. A bar uses security guards supplied by an outside agency. What does AGCO call industry best practice for them?

   1. Let them work without liquor training
   2. Make sure they also hold a Board-approved certificate
   3. Have them sign a liability waiver instead of taking training
   4. Have them watch staff serve for one shift

2. Besides cars and trucks, Ontario's impaired driving laws also apply to operators of which of these?

   1. Only farm tractors on private land
   2. Only bicycles
   3. Boats, snowmobiles and off-road vehicles
   4. None; only cars and trucks

3. Under the LLCA, to whom is it illegal to sell or supply liquor?

   1. Anyone who is or appears to be intoxicated
   2. Anyone who arrived without a reservation
   3. Anyone who has already had two drinks
   4. Anyone who is not eating a meal

4. Where does O. Reg. 746/21 say a licensee must not permit intoxication?

   1. On the premises and adjacent areas it controls
   2. Only at the bar counter
   3. Only inside the building, never on the patio or deck
   4. Only after midnight

5. Which signs point to alcohol poisoning and the need for emergency help?

   1. Frequent trips to the washroom
   2. Loud talking, laughing and dancing
   3. Clammy skin, low body temperature, slow breathing
   4. Flushed cheeks, a cheerful mood and talking more than usual

6. Besides a fine, what other penalty can an individual face for a general LLCA offence?

   1. A lifetime ban from all bars
   2. Up to ten years in jail
   3. Up to one year in jail
   4. Up to five years in jail

7. On an Ontario driver's licence, the 9th and 10th digits (on either side of a dash) match what?

   1. The year the licence was issued
   2. The month of birth
   3. The day of birth
   4. The last two digits of the birth year

8. A patron arrived sober and had one beer, but quickly shows strong signs of intoxication. What does AGCO say this may indicate?

   1. A normal reaction to one beer
   2. Drugs mixed with alcohol, or a tainted drink
   3. That they are simply tired after work
   4. That the music is too loud for them

9. A couple finishes dinner with half a bottle of wine left, and one of them is clearly intoxicated. May the restaurant reseal it for that patron to take home?

   1. Yes, any opened wine may go home
   2. No, not for a patron who appears intoxicated
   3. Yes, if it is carried in a paper bag
   4. Yes, if the bottle is under half full

10. For an event the Registrar has authorized as an event of significance, which service hours apply?

    1. The hours specified by the Registrar
    2. Always 9 a.m. to 4 a.m.
    3. Any hours the municipality likes
    4. The usual hours with no change

11. Under O. Reg. 746/21, where must a bar normally buy the liquor it sells?

    1. From any grocery store
    2. From a duty-free shop
    3. From a friend's home brewery
    4. From the LCBO

12. In court, how may a judge decide whether a patron appeared to be under 19?

    1. Only from the server's written notes
    2. Only from a sworn statement signed by the patron at the bar
    3. Only from the date of birth on their ID
    4. From the person's appearance and other circumstances

13. What is the maximum fine for a corporation convicted of a general LLCA offence?

    1. $50,000
    2. $250,000
    3. $1,000,000
    4. $100,000

14. A promotion offers 'every 3rd drink for $2' to anyone. Why is it prohibited?

    1. The price depends on buying other drinks
    2. $2 is below the minimum price
    3. Drink promotions are banned on Fridays and Saturdays
    4. It must be limited to students

15. A bar's licence has a condition limiting service to midnight. Which rule applies?

    1. The stricter licence condition
    2. The general 2:00 a.m. rule
    3. Whichever the manager prefers
    4. 2:00 a.m. on weekends only

16. You must repeat a simple question three times before a customer answers. Which sign is this?

    1. Red eyes
    2. Inappropriate sweating
    3. Decreased alertness
    4. Fine motor control

17. When Jordan's Smart Serve certificate expires, what must he do to keep selling liquor at the grocery store?

    1. Wait one year before taking any new course
    2. Ask the store to file an experience waiver with the LCBO for him
    3. Recertify or get another approved certificate for his role
    4. Nothing, because his experience now counts

18. Who may ask a licensee for proof that a staff member holds a valid training certificate?

    1. An AGCO inspector, at any time
    2. Only a police officer with a warrant
    3. No one, because certificates are private
    4. Only the Smart Serve head office

19. Under O. Reg. 746/21, which practices must a licensee avoid?

    1. Offering food with drinks
    2. Selling non-alcoholic beer
    3. Posting drink prices where patrons can see them
    4. Practices that encourage immoderate drinking

20. A patron shows several clear signs of intoxication. What does AGCO say you must do?

    1. Stop serving them alcohol under any circumstances
    2. Switch them to light beer only
    3. Serve one last drink, then stop
    4. Serve them only if they also order a full meal with it

21. A regular who comes in every week still looks under 19, and you have never seen their ID. What should you do?

    1. Serve them, since they are a regular
    2. Serve them only lower-priced brands
    3. Ask for ID; familiarity is not proof of age
    4. Serve them if another server knows them

22. What BAC range does Ontario call the warn range?

    1. 0.01 to 0.049
    2. 0.10 to 0.15
    3. 0.08 to 0.10
    4. 0.05 to 0.079

23. A bar infuses rum with spices. When may it sell that rum under O. Reg. 746/21?

    1. When patrons are told about the change
    2. Never, adding anything is adulteration
    3. Only to patrons over 25
    4. Only after LCBO approval of the recipe

24. Under the LLCA, which of these places may a person have or consume liquor (apart from closed containers)?

    1. A public sidewalk
    2. A city bus
    3. A school yard
    4. A residence

25. Two groups are about to fight. After separating them, what does AGCO advise about their leaving?

    1. Keep both groups inside until the bar closes at 2 a.m.
    2. Make both groups leave together
    3. Let them settle it outside
    4. Do not let both groups leave at the same time

26. Police officers on duty ask to check a bar's washrooms and storage areas. What must the licensee do?

    1. Give them access
    2. Ask for a warrant first
    3. Show only the dining room
    4. Ask them to return after closing

27. What house policy does AGCO suggest about the number of drinks sold at once?

    1. Limit how many drinks one person can buy at a time
    2. Require patrons to buy at least two drinks
    3. Sell only doubles after 11 p.m.
    4. Sell drinks only by the pitcher

28. Which promotion does AGCO suggest for after-work crowds to lower intoxication risk?

    1. Discounted pitchers until 7 p.m.
    2. Low-priced snacks, such as a 'hungry hour'
    3. Free shots for the first ten guests
    4. Bigger glasses at the same price

29. Which of these equals one standard drink in Canada?

    1. A 250 mL (9 oz) glass of 12% wine
    2. A 2 oz shot of 40% spirits
    3. A 142 mL (5 oz) glass of 12% wine
    4. A 473 mL tall can of 5% beer

30. What is the maximum AGCO monetary penalty for serving someone who is or appears intoxicated?

    1. Up to $5,000
    2. Up to $50,000
    3. Up to $500,000
    4. Up to $500

31. Do house policies replace a licensee's obligations under the LLCA?

    1. Yes, if they are stricter than the law
    2. Yes, for private events
    3. Yes, if the AGCO has a copy
    4. No, they never override legal obligations

32. What is the minimum fine for a licensee convicted of selling liquor to a minor?

    1. $500
    2. $5,000
    3. $200
    4. $1,000

33. A patron is sweating heavily in a cool room and has not been dancing. What should a server think?

    1. It means they need a colder drink and some ice water
    2. It proves they are under 19
    3. It may be a sign of intoxication to watch
    4. It shows they are definitely sober