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OPC Travel Counsellor overview

OPC Travel Counsellor: The travel counsellor certificate

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Which situation is expressly exempted from the certificate on OPC’s current definition page?

Study reference: Editorial source checking, no licensed review — The travel counsellor certificate

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  1. Which situation is expressly exempted from the certificate on OPC’s current definition page?

    1. Any counsellor selling only train tickets
    2. An employee of an agency holding a restricted licence
    3. Any counsellor selling only within Québec
    4. Any counsellor aged over 65
    Show answer and explanation

    Correct answer: An employee of an agency holding a restricted licence

    OPC states this exemption for employees of a restricted-licence agency. It is not a blanket exemption for beginners, interns, part-time sellers or outside counsellors.

    Based on: OPC — Avoir un certificat, permis restreint; official source in French checked 2026-10-24

    Official reference ↗

  2. According to the OPC, what fees apply until June 30, 2027?

    1. $50 to issue and $50 to renew
    2. $72 to issue and $36 to renew
    3. No fee, the exam covers it
    4. $36 to issue and $72 to renew
    Show answer and explanation

    Correct answer: $72 to issue and $36 to renew

    The OPC lists $72 for issuing and $36 for renewing the certificate until June 30, 2027; the amounts are indexed on July 1.

    Based on: OPC — droits jusqu’au 2027-06-30; RAV art. 11.5; official source in French checked 2026-10-24

    Official reference ↗

  3. A counsellor moves house. Within what time must she tell the Office?

    1. At the next renewal
    2. Within 5 days
    3. Within 15 days
    4. Within 60 days
    Show answer and explanation

    Correct answer: Within 15 days

    The counsellor must tell the president of any change to the information provided (address, phone, email, the agent she is tied to) within 15 days.

    Based on: RAV art. 11.4, 11.6; official source in French checked 2026-10-24

    Official reference ↗

  4. According to OPC, what is the maximum period after passing to pay issuance fees and link to an agency?

    1. Within 2 years
    2. Within 30 days
    3. Within 6 months
    4. Within 5 years
    Show answer and explanation

    Correct answer: Within 2 years

    OPC gives two years to pay the certificate issuance fee and establish the agency link. The regulation sets a two-year application period. Passing alone does not authorize independent travel sales.

    Based on: OPC — demande; RAV art. 11.3; official source in French checked 2026-10-24

    Official reference ↗

  5. After how long without a new tie to an agent does a suspended certificate stop having effect?

    1. 6 months
    2. 2 years
    3. 1 year
    4. 5 years
    Show answer and explanation

    Correct answer: 2 years

    After two years of suspension without a new employment or exclusive contract, the certificate ceases to have effect and the exam must be retaken. During the suspension, the counsellor must still renew.

    Based on: OPC — reprise après plus de deux ans; RAV art. 11.9; official source in French checked 2026-10-24

    Official reference ↗

  6. An outside counsellor under an exclusive contract with a general-licence agency sells cruises to clients. Is a certificate needed?

    1. No, only salaried employees need one
    2. No, if working under 20 hours a week
    3. Only if the agent also sells airline tickets
    4. Yes, just like an agency employee
    Show answer and explanation

    Correct answer: Yes, just like an agency employee

    Counsellors bound by an exclusive service contract (outside agents) must hold the certificate, just like employees.

    Based on: OPC — agents extérieurs et certificat; official source in French checked 2026-10-24

    Official reference ↗

  7. Which of these conditions must be met to obtain a certificate?

    1. Have sold travel for at least two years
    2. Hold a university degree in tourism management
    3. Pass the exam on the sector's laws and regulations
    4. Carry personal liability insurance
    Show answer and explanation

    Correct answer: Pass the exam on the sector's laws and regulations

    The applicant must pass the exam on the travel sector's legislative and regulatory provisions, as well as meet the other conditions of section 11.2.

    Based on: RAV art. 11.2(a); official source in French checked 2026-10-24

    Official reference ↗

  8. For how long is the travel counsellor certificate issued or renewed?

    1. 2 years
    2. 3 years
    3. 1 year
    4. 5 years
    Show answer and explanation

    Correct answer: 1 year

    The certificate is issued or renewed for one year.

    Based on: RAV art. 11.2 al. 2; official source in French checked 2026-10-24

    Official reference ↗

  9. Who normally needs a certificate to advise and sell directly to clients of a general-licence agency?

    1. Only counsellors working full time in an agency
    2. Only employees who sell trips outside of Canada
    3. Only the owner or the manager of the travel agency
    4. The counsellor dealing with clients, full time or part time
    Show answer and explanation

    Correct answer: The counsellor dealing with clients, full time or part time

    This also covers outside counsellors under exclusive service contracts. OPC separately exempts employees of a restricted-licence agency; do not generalize the rule to every employee of every agency type.

    Based on: OPC — définition et exemption du permis restreint; official source in French checked 2026-10-24

    Official reference ↗

  10. What must a counsellor do to renew the certificate each year?

    1. Complete 20 hours of continuing education
    2. Pay the fee and complete the formalities, with no new exam
    3. Get a signed letter of recommendation from the agent
    4. Retake the ITHQ exam each year before expiry
    Show answer and explanation

    Correct answer: Pay the fee and complete the formalities, with no new exam

    Renewal requires that conditions b to f of section 11.2 still be met and the fee be paid. The exam is not retaken.

    Based on: RAV art. 11.2 al. 3; official source in French checked 2026-10-24

    Official reference ↗

  11. An applicant was convicted of commercial fraud three years ago. What is the effect on her certificate application?

    1. She must pass the exam twice
    2. She only pays double fees
    3. The certificate may be refused
    4. None, the conviction is over a year old
    Show answer and explanation

    Correct answer: The certificate may be refused

    A conviction for fraud, forgery or fraudulent dealings in contracts or commerce in the previous five years bars issuing the certificate.

    Based on: RAV art. 11.2(c), 11.7; official source in French checked 2026-10-24

    Official reference ↗

  12. A counsellor loses his job and no longer works for any agency. What happens to his certificate?

    1. It is suspended until he is tied to an agent again
    2. It is transferred to the agency that let him go
    3. It stays valid for selling on his own account
    4. It is cancelled and the exam must be retaken
    Show answer and explanation

    Correct answer: It is suspended until he is tied to an agent again

    Lack of an agency link suspends the certificate. For a temporary stop of up to two years, OPC directs counsellors to maintain annual renewal and contact details, then report the new agency. Suspension does not authorize independent sales.

    Based on: OPC — arrêt temporaire; RAV art. 11.9; official source in French checked 2026-10-24

    Official reference ↗

The travel counsellor certificate: key rules to remember

Our summary of what the official handbook says on this topic, in our own words. Read it before or after the practice questions above, then check the original chapter. Read the official chapter ↗

The travel counsellor certificate

  • Who normally needs a certificate to advise and sell directly to clients of a general-licence agency?: This also covers outside counsellors under exclusive service contracts. OPC separately exempts employees of a restricted-licence agency; do not generalize the rule to every employee of every agency type.
  • An outside counsellor under an exclusive contract with a general-licence agency sells cruises to clients. Is a certificate needed?: Counsellors bound by an exclusive service contract (outside agents) must hold the certificate, just like employees.
  • Which situation is expressly exempted from the certificate on OPC’s current definition page?: OPC states this exemption for employees of a restricted-licence agency. It is not a blanket exemption for beginners, interns, part-time sellers or outside counsellors.
  • Which of these conditions must be met to obtain a certificate?: The applicant must pass the exam on the travel sector's legislative and regulatory provisions, as well as meet the other conditions of section 11.2.
  • An applicant was convicted of commercial fraud three years ago. What is the effect on her certificate application?: A conviction for fraud, forgery or fraudulent dealings in contracts or commerce in the previous five years bars issuing the certificate.
  • According to OPC, what is the maximum period after passing to pay issuance fees and link to an agency?: OPC gives two years to pay the certificate issuance fee and establish the agency link. The regulation sets a two-year application period. Passing alone does not authorize independent travel sales.
  • For how long is the travel counsellor certificate issued or renewed?: The certificate is issued or renewed for one year.
  • What must a counsellor do to renew the certificate each year?: Renewal requires that conditions b to f of section 11.2 still be met and the fee be paid. The exam is not retaken.
  • According to the OPC, what fees apply until June 30, 2027?: The OPC lists $72 for issuing and $36 for renewing the certificate until June 30, 2027; the amounts are indexed on July 1.
  • A counsellor moves house. Within what time must she tell the Office?: The counsellor must tell the president of any change to the information provided (address, phone, email, the agent she is tied to) within 15 days.
  • A counsellor loses his job and no longer works for any agency. What happens to his certificate?: Lack of an agency link suspends the certificate. For a temporary stop of up to two years, OPC directs counsellors to maintain annual renewal and contact details, then report the new agency. Suspension does not authorize independent sales.
  • After how long without a new tie to an agent does a suspended certificate stop having effect?: After two years of suspension without a new employment or exclusive contract, the certificate ceases to have effect and the exam must be retaken. During the suspension, the counsellor must still renew.

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