Getting a Québec travel-counsellor certificate
Free original practice with official sources, without licensed-professional review.
By the Canada Exam Prep Editorial Team ·
- No sign-up
- Every answer explained
- Independent · not a government site
- 4 steps
- Official sources only
- Checked October 24, 2026
Follow the official file, examination, agency-link and certificate process. Free revision does not enrol you in a process or collect payments or identity documents.
Step by step
Create the OPC file
Obtain the CCV file number through the official service before exam enrolment.
Source: OPC / ITHQ — official sourceEnrol with ITHQ
The provider lists CA$71 per person for the supervised online exam. Check equipment, conditions and eligibility for English service.
Source: OPC / ITHQ — official sourceTake the counsellor examination
OPC publishes 60 minutes and 65%, with multiple-choice and true/false questions. A practice result does not replace an official passing result.
Source: OPC / ITHQ — official sourcePay and link to an agency
OPC requires issuance fees and an agency link within two years after passing. Confirm the actual certificate status before practising.
Source: OPC / ITHQ — official source
Who can get it
- Role and licence type determine obligations; English service follows the Charter exceptions described by ITHQ. Source: OPC / ITHQ — official source
What it costs
| Item | Amount | Official source |
|---|---|---|
| Official examination | CA$71 | Source: OPC / ITHQ — official source |
| Certificate issuance | CA$72 | Source: OPC / ITHQ — official source |
| Annual renewal | CA$36 | Source: OPC / ITHQ — official source |
Fees change. Check the amount on the official page or with the provider before you pay.
Where to take the test
ITHQ’s supervised online exam; this website does not proctor it. Source: OPC / ITHQ — official source
What to bring or have ready
- Follow provider identity, equipment and permitted-material requirements. Have your CCV number ready and provide documents only to the official service. Source: OPC / ITHQ — official source
After you pass
Complete payment and the agency link under OPC instructions; a score alone does not authorize independent sales. Source: OPC / ITHQ — official source
Validity and renewal
Annual certificate with renewal formalities. Loss of the agency link suspends it; after more than two years, a new application and exam are required. Source: OPC / ITHQ — official source
Common mistakes
- Confusing counsellor examination success with an agent licence or manager certificate. Source: OPC / ITHQ — official source
Prepare for the test
Free practice written from the official material: full practice tests, a study guide, a printable sheet and a timed mock exam.
- OPC Travel Counsellor practice tests144 original practice questions with explanations
- Original OPC practice questions to printFree original practice with official sources, without licensed-professional review.
- Québec travel-counsellor study guideFree original practice with official sources, without licensed-professional review.
- OPC Travel Counsellor Mock Exam 1 – 50 QuestionsTimed practice · 60 minutes · answers explained
- OPC Travel Counsellor exam simulator50 questions drawn from our bank, full screen, no hints
We last checked the official pages on October 24, 2026. Rules and fees can change; the official source always wins.
FAQ
Getting a Québec travel-counsellor certificate: common questions
How much is the official exam?
ITHQ currently lists CA$71 per person for the supervised online examination. OPC certificate issuance and renewal are separate charges. Our practice remains completely free.
Can I take the exam in English?
ITHQ lists French and English. Its English page reserves English service for individuals covered by exceptions in the Charter of the French language. Read that page and confirm eligibility with ITHQ; our translation does not determine entitlement to English service.
What does the certificate cost and how long is it valid?
OPC lists CA$72 issuance and CA$36 renewal until June 30, 2027, indexed annually on July 1. The certificate is issued or renewed for one year, subject to the other conditions.
Keep practising
- Original OPC practice questions to printFree original practice with official sources, without licensed-professional review.
- Québec travel-counsellor study guide
- Counsellor, manager and other routes
- OPC Travel Counsellor Mock Exam 1 – 50 QuestionsTimed practice · 60 minutes · answers explained
- OPC Travel Counsellor Mock Exam 2 – 50 QuestionsTimed practice · 60 minutes · answers explained
- OPC Travel Counsellor Practice Test 124 questions with explanations
- OPC Travel Counsellor Practice Test 224 questions with explanations
- OPC Travel Counsellor Practice Test 324 questions with explanations
Practice by topic
- The OPC, the laws and consumer remediesWhat the Office de la protection du consommateur does, the laws that govern travel sales, penal proceedings, civil remedies and the three levels of customer protection.
- Travel agents and licencesWho is a travel agent, the licence and duplicate licences, exemptions, notices of change, home establishments and appeals to the TAQ.
- The travel counsellor certificateCertificate and restricted-licence exception, issuance, agency link and payment, annual validity, changes, suspension and re-entry.
- How a counsellor may workWorking for one agent only, where a counsellor may work and meet customers, collecting money for the agent, advertising, showing the certificate and penalties.
- The trust accountDepositing customer funds in trust, notices to the Office, permitted withdrawals and how to make them, the per-customer limit and bookkeeping.
- Receipts, invoices and refund conditionsWhen to issue an invoice, what it must show, the FICAV statement, refund conditions before a deposit and the exception for last-minute bookings.
- The FICAV contributionStatutory schedule versus current rebate, displaying calculation and offset, base, collection conditions and exemptions.
- Security bond and FICAV compensationConditional security and FICAV claims, supplier default, unused services and a collective ceiling without a guaranteed minimum payment.
- Advertising rulesThe licence statement, showing the total cost, taxes and the FICAV contribution, required details in written ads, transactional websites and prohibited claims.
- Price changes, documents and cancellationWhen a price may rise after the sale, the 7 per cent right to refuse, delivering travel documents, cancellation notice and force majeure.
- The Consumer Protection ActHow the Consumer Protection Act applies to travel: interpretation, advertising and representations, joint liability, distance contracts and chargebacks.
- Duties to customers and travel insuranceObligations of means and result, choosing suppliers, assistance, information, conformity, civil versus penal liability, airline liability and selling travel insurance.