OPC Travel Counsellor: Advertising rules

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1. A transactional website gives no purchase period for its prices. When is that allowed?

   1. When prices are displayed only in US dollars
   2. When the prescribed boxed notice is on the home page
   3. When the customer ticks an acceptance box at checkout
   4. When the website is hosted on a server outside Québec
   Show answer and explanation

   Correct answer: When the prescribed boxed notice is on the home page

   The purchase period can be omitted on a transactional site if the prescribed notice (prices valid during one session) appears in a clear box on the home page.

   Based on: RAV art. 15 al. 2; official source in French checked 2026-10-24

   Official reference ↗

2. For an advertisement saying from $999, which condition remains necessary?

   1. Always, it is an allowed phrase
   2. Only for cruises
   3. Never, the phrase is banned
   4. If that price is truly available
   Show answer and explanation

   Correct answer: If that price is truly available

   The price must not be fictitious. Applicable quantity limits and material facts such as occupancy must also be disclosed. Availability alone does not waive the other advertising requirements.

   Based on: OPC — interdictions; LPC art. 219, 228, 231; official source in French checked 2026-10-24

   Official reference ↗

3. A package price assumes four people sharing the room. Which information must not be omitted under OPC’s advertising guidance?

   1. The counsellor’s office colour
   2. The inspector’s private telephone number
   3. The pilot’s annual remuneration
   4. The quadruple-occupancy condition
   Show answer and explanation

   Correct answer: The quadruple-occupancy condition

   Occupancy is material to comparing prices. OPC’s advertising page expressly uses quadruple occupancy as an example of information that must be disclosed.

   Based on: OPC — faits importants; LPC art. 228; official source in French checked 2026-10-24

   Official reference ↗

4. An agency repeats a false hotel description in its own ad. Can it dismiss every obligation solely because the tour operator wrote it?

   1. Only the media outlet that ran the ad
   2. Only the tour operator who wrote it
   3. No one, the error was in good faith
   4. No; its own advertising also binds it
   Show answer and explanation

   Correct answer: No; its own advertising also binds it

   Section 41 binds a merchant through its statements or advertisements. Repeating a description does not erase that duty. Actual remedies and liabilities depend on the facts; this is not proof of automatic joint liability in every case.

   Based on: LPC art. 41; official source in French checked 2026-10-24

   Official reference ↗

5. Which of these must appear in a written ad for a package?

   1. The name of the planned airline
   2. Last year's sales count
   3. The guides' average salary
   4. Each traveller's seat number
   Show answer and explanation

   Correct answer: The name of the planned airline

   A written ad lists the transport, lodging and meal services included, the airline planned at the time of publication and the length of the trip.

   Based on: RAV art. 15(a); official source in French checked 2026-10-24

   Official reference ↗

6. What minimum type does the Regulation require for written information on taxes and the contribution?

   1. 14-point Times
   2. 10-point Helvetica
   3. 6-point Arial
   4. 8-point Helvetica
   Show answer and explanation

   Correct answer: 10-point Helvetica

   In written ads, the information on including or excluding taxes and the contribution is set in Helvetica of at least 10 points.

   Based on: RAV art. 14.1 al. 4; official source in French checked 2026-10-24

   Official reference ↗

7. Under the text of Regulation s. 14.1, how is the FICAV rate expressed if its cost is excluded from an advertised price?

   1. The name of the Fund's director
   2. The Fund's accumulated surplus
   3. The contribution rate, in dollars
   4. Nothing beyond the base price
   Show answer and explanation

   Correct answer: The contribution rate, in dollars

   Section 14.1 specifies a dollar expression and typography for written advertising. Read that statutory mechanism alongside the current rebate; it does not authorize a net charge currently offset by that rebate.

   Based on: RAV art. 14.1 al. 4; OPC — remise actuelle; official source in French checked 2026-10-24

   Official reference ↗

8. Which taxes does OPC’s current advertising page allow outside the advertised price if that exclusion is disclosed?

   1. GST and QST
   2. Airport fees and local tourist taxes
   3. The price of the return flight
   4. The agency's mandatory service fees
   Show answer and explanation

   Correct answer: GST and QST

   OPC identifies GST and QST as disclosed exclusions. Mandatory charges remain included. FICAV currently has an offsetting rebate and should not become an extra net charge to the customer.

   Based on: OPC — montants exclus et remise FICAV actuelle; official source in French checked 2026-10-24

   Official reference ↗

9. Which of these statements is prohibited in travel advertising?

   1. "Holder of a Québec licence"
   2. "Price per person, double occupancy"
   3. "July 31 to August 14"
   4. "Prices subject to change without notice"
   Show answer and explanation

   Correct answer: "Prices subject to change without notice"

   OPC’s current advertising page prohibits this statement. Post-contract changes have specific conditions; a generic ad phrase does not remove those conditions or advertised-price duties.

   Based on: OPC — interdictions en matière de publicité; official source in French checked 2026-10-24

   Official reference ↗

10. A printed ad shows a base price that does not include all charges. How must the total cost be shown?

    1. In the same type size as the advertised base price
    2. Only on request from the customer at the counter
    3. In fine print at the bottom of the printed ad
    4. In type at least twice as large as any other cost
    Show answer and explanation

    Correct answer: In type at least twice as large as any other cost

    The total cost must stand out more clearly; in writing, its type is at least twice the size of any other cost.

    Based on: RAV art. 14.1 al. 1–2; official source in French checked 2026-10-24

    Official reference ↗

11. What statement must appear in every travel agent's advertising?

    1. "Guaranteed by travel insurance"
    2. "Approved by the Government of Canada"
    3. "Member of the Québec tourism office"
    4. "Titulaire d'un permis du Québec"
    Show answer and explanation

    Correct answer: "Titulaire d'un permis du Québec"

    All travel agent advertising must state, with the words "titulaire d'un permis du Québec", that the agent holds a licence.

    Based on: RAV art. 14; official source in French checked 2026-10-24

    Official reference ↗

12. A printed ad shows a package at $1,899. What other information is required?

    1. How many customers were satisfied
    2. The agency's profit
    3. The period to buy at that price
    4. What the package cost last year
    Show answer and explanation

    Correct answer: The period to buy at that price

    A written ad states the period during which the trip can be bought at the advertised price.

    Based on: RAV art. 15(b); official source in French checked 2026-10-24

    Official reference ↗