A situation develops that is beyond the scope of your job. What does the syllabus say you must be able to do?
Ontario Security Guard: Emergency response, fire and alarms
Types of emergencies, a guard's role set by the employer or client, fire prevention checks, the main types of intrusion alarm, safe alarm response and duty of care at a crime scene.
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- Every answer explained
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- 32 questions
- Topic drill
Study reference: Ontario Security Guard Study Guide (ontario.ca, October 2021), Ch. 6 Emergency response preparation — Emergency situations, fire prevention, alarm response, duty of care
All 32 questions in this test
Every question and its answer choices. The correct answers and explanations appear when you take the test above.
A situation develops that is beyond the scope of your job. What does the syllabus say you must be able to do?
- Recognize it and get additional help
- Ask a bystander to take over
- Handle it alone to avoid delay
- Wait until the end of your shift
Which alarm type detects presence by measuring changes in amplitude along electrical wires?
- Physical contact
- Seismic
- Electric field
- Ultrasonic
On patrol you see boxes stacked in a corridor used as an evacuation route. What is the concern?
- Corridors are fine for storage at night
- It is only a problem if the boxes are heavy
- Boxes should be stacked higher
- Evacuation corridors must be kept clear
Which tool does the syllabus use to help guards see who to contact when a situation is beyond their scope?
- A list of the client's tenants and suppliers
- A matrix of roles and responsibilities
- A road map of nearby police stations
- A yearly schedule of fire drills
What is the priority when a guard responds to an alarm?
- Protecting the client's stock
- The guard's own safety
- Finishing the response quickly
- Catching the intruder
In a fire, which task might a guard be expected to perform?
- Activate the fire alarm and call the fire department
- Keep people inside until it is out
- Wait for the client before acting
- Re-enter the building to save stock and client records
Which is a fire hazard a guard should report?
- A closed fire door
- A lit exit sign
- A sprinkler head on the ceiling
- Flammables stored near a heat source
An intrusion alarm goes off. Your post orders say to call the client and police and wait. A co-worker says to go in and check. What is correct?
- Always investigate inside alone to save time
- Always ignore the first alarm
- Follow your employer's documented procedure
- Always call the fire department
Which of these is listed in the study guide as a type of emergency a guard may face?
- A late shift change
- A lost visitor pass
- A parking dispute
- A suspicious package
Who determines a security guard's role in an emergency at a site?
- The employer or client
- The guard, on the spot
- The Private Security Registrar
- The first visitor on scene
Which three actions does the syllabus give for protecting people and property in an emergency?
- Collect, secure and preserve
- Observe, deter and record
- Contain, activate and evacuate
- Assess, arrest and report
Which common tools linked to emergency response does the syllabus mention?
- Cameras and electronic door locks
- Batons, handcuffs and flashlights
- Fire extinguishers and sprinklers
- Metal detectors and hand wands
Very sensitive sensors mounted on a perimeter fence detect someone climbing it. Which alarm type is this?
- Infrared
- Vibration
- Microwave
- Physical contact
What does the concept of duty of care refer to?
- The employer's insurance policy
- A guard's legal duty to arrest every offender they see
- What a reasonable person should do in the situation
- The client's duty to pay the guard
When should a guard's emergency duties at a site be documented?
- Before the guard begins working there
- Only when police request it
- After the first emergency happens
- At the guard's annual review
When emergency services arrive at your site, which task does the syllabus expect you to handle?
- Leave the site to avoid interfering
- Control access and give them key details
- Take over command from the fire chief
- Start your own criminal investigation
Which law does the syllabus mention for site-specific building occupant capacity limits?
- The Trespass to Property Act
- The Residential Tenancies Act
- The Ontario Fire Code
- The Employment Standards Act
An alarm triggers when someone physically bumps a tightly strung wire. What type is it?
- Microwave
- Vibration
- Trip wire
- Photo-electric beam
Which sign suggests that a fire may already have started?
- Exit signs that are lit
- A clear emergency stairwell
- A fire extinguisher on its hook
- Heat or smoke where it should not be
Which alarm sensor detects a door or window opening when two parts separate?
- Passive infrared
- Physical contact
- Seismic
- Vibration
After an assault in a parking garage, what is the guard expected to do with the scene?
- Collect all items and take them home
- Secure and protect it until police arrive
- Tidy it so customers are not upset
- Let onlookers walk through it
Responding to an alarm, you see a break-in in progress. What should you do?
- Reset the alarm and continue patrol
- Call police, back off and watch from safety
- Confront the suspects immediately
- Leave the site and file a report later
What are a site's emergency response plans based on?
- The cheapest equipment available
- Whatever the last guard on shift did
- Likely emergencies and their impact
- The guard's personal preferences
An alarm detects an intruder when a beam of light, like a garage door sensor, is broken. What type is it?
- Seismic sensor
- Photo-electric beam
- Vibration sensor
- Ultrasonic sensor
Which of these should a guard watch for as part of fire prevention?
- Fresh paint on a hallway wall
- Damaged or worn fire suppressors
- Office doors closed at night
- New carpet laid in the lobby
Who should a guard stay in touch with during an alarm response, when possible?
- The client's customers
- The dispatcher, a supervisor or another guard
- The suspect, to negotiate a peaceful surrender
- A friend outside the company
Which area must be kept clear and accessible at all times?
- Exit doors and the floor on both sides
- Only the main lobby entrance
- Only the outside of exit doors and the stairs
- Only doors marked staff only
Which alarm type is designed to detect shocks such as breaking glass?
- Electric field
- Physical contact
- Photo-electric beam
- Seismic
On a routine check, the fire alarm panel shows a system fault. What does the study guide stress?
- It can wait for the next inspection
- The panel is only the tenant's concern
- Fire alarm systems must be operative
- Faults matter only in the daytime
Which alarm type detects motion using sound waves too high for people to hear?
- Seismic
- Ultrasonic
- Physical contact
- Infrared
Which type of intrusion alarm is the most common?
- Infrared
- Microwave
- Ultrasonic
- Trip wire
During a fire evacuation, what else might a guard be expected to help with?
- Interviewing suspects
- Collecting rent
- Repairing sprinklers
- Crowd control
Emergency response, fire and alarms: key rules to remember
Our summary of what the official handbook says on this topic, in our own words. Read it before or after the practice questions above, then check the original chapter. Read the official chapter ↗
Emergency situations
- Guards respond to emergencies and minimize their impact; scene management matters.
- Emergencies may involve fire, bombs, weapons, suspicious packages or explosive devices.
- Syllabus: protect people and property — contain, activate, evacuate.
Emergency response procedures / potential roles
- Know the employer's emergency response procedures and plans.
- A guard's role in an emergency is set by the employer or client and should be documented before the guard starts on the site.
- Intrusion alarm example: some employers want the guard to call the client and police and wait; others want the guard to investigate and secure the scene.
- Fire: may be expected to activate the fire alarm, call the fire department, help evacuate (including crowd control) and direct emergency personnel.
- Syllabus: recognize when an emergency is beyond the guard's scope and needs more help; know building occupancy limits (e.g. Ontario Fire Code).
Prevention and detection of fires
- Constant lookout for fire hazards on patrol or at a fixed post: electrical equipment producing heat or sparks, combustibles near heat, signs a fire has started (activated alarms, smoke, heat).
- Explosives/flammables not stored near ignition sources.
- Corridors (especially evacuation routes) free of obstructions; no combustibles stored there.
- Exit doors, including floor area on both sides, clear and accessible at all times.
- Watch for damaged or deteriorated fire suppressors; fire alarm systems must be operative.
Alarm response (types)
- Infrared (most common): motion in large areas from heat changes.
- Physical contact: door/window opened when two sensor parts separate.
- Photo-electric beams: beam broken (like garage doors).
- Seismic: physical shocks in certain frequencies, like glass breaking.
- Vibration: very sensitive sensors on fences or structures.
- Rare: ultrasonic (sound waves), microwave, electric fields, trip wires.
- During response stay in touch with dispatcher, supervisor or another guard; own safety is the priority.
- If a crime is witnessed or confirmed: call police immediately, back off, observe from a safe distance.
Duty of care
- Duty of care = what a reasonable person should do in a particular situation.
- Guard must be able to secure and protect a crime scene until the appropriate personnel arrive.
Study the Emergency response, fire and alarms rules as flashcards →
Other topics
- PSISA and getting licensedWho needs a security guard licence under the Private Security and Investigative Services Act, 2005, the eligibility rules (age 18, clean criminal record, right to work, training and testing), licence types, term, fees, renewals and the Criminal Record and Judicial Matters Check.
- Licence rules, uniforms and equipmentCarrying and producing your licence, the uniform rules (SECURITY lettering, ID tag, no chevrons, no black or navy collared shirts), banned words such as officer and police, equipment rules for batons, handcuffs and firearms, and the penalties for breaking the Act.
- Code of Conduct and public complaintsThe duties and prohibitions in the ministry Code of Conduct (O. Reg. 363/07), what counts as a breach, and how public complaints to the Registrar are filed, facilitated and resolved.
- Duties, access, crowd and traffic controlThe core role of a guard (observe, deter, record, report), access control and visitor logs, removal of materials, crowd control factors, traffic control on private property, shift handover and dealing with people under the influence of drugs.
- Patrols and surveillancePlanning a patrol, foot patrol, vehicle patrol and fixed surveillance, with the advantages and disadvantages of each, and the situational awareness skills the syllabus expects.
- Notebooks, reports and statementsKeeping a notebook, the who-what-when-where-why-how of reports, using notes in court, and how to take and correct a witness statement.
- Health and safety, WHMISWHMIS responsibilities and emergency steps for hazardous materials, and the Occupational Health and Safety Act duties of workers and the right to refuse unsafe work.
- Emergency level first aidWhy emergency level first aid certification is required before the test, what the course covers, the goals of first aid and a guard's extra duties at a casualty scene.
- Canadian legal system and evidenceCriminal, provincial and municipal law, the courts, the six core steps for containing evidence and how to keep a chain of custody that will stand up in court.
- Trespass to Property ActOccupiers and their agents, the three ways to commit trespass, giving notice by voice, writing, signs or red and yellow markings, the $10,000 maximum fine and the power to arrest and hand over to police.
- Arrest powers and other lawsWhy guards have only citizen's powers, arrest under Criminal Code section 494 (indictable offences, property owners and their agents, fresh pursuit), delivering a prisoner to police, and privacy laws such as PIPEDA.
- Use of force theoryCriminal Code sections 25, 26, 27, 34 and 35, the National Use of Force Model, excited delirium and positional asphyxia, and restraint rules.
- Effective communication and 10 codesClear and concise communication, non-verbal cues, tone and volume, being assertive without being confrontational, and the APCO ten codes listed in the study guide.
- Sensitivity and human rightsRecognising your own biases, the Ontario Human Rights Code and Code of Conduct duty to treat everyone equally, and serving people with disabilities.