Which of these is NOT one of the PSISA eligibility requirements for an individual guard licence?
Ontario Security Guard: PSISA and getting licensed
Who needs a security guard licence under the Private Security and Investigative Services Act, 2005, the eligibility rules (age 18, clean criminal record, right to work, training and testing), licence types, term, fees, renewals and the Criminal Record and Judicial Matters Check.
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- Every answer explained
- Independent · not a government site
- 23 questions
- Topic drill
Study reference: Ontario Security Guard Study Guide (ontario.ca, October 2021), Ch. 2 The PSISA and ministry Code of Conduct — Licensing requirements; PSISA ss. 2, 4, 6, 10, 12; O. Reg. 26/10 and 367/07; ServiceOntario licence page
All 23 questions in this test
Every question and its answer choices. The correct answers and explanations appear when you take the test above.
Which of these is NOT one of the PSISA eligibility requirements for an individual guard licence?
- Completing the prescribed training and testing
- Canadian citizenship
- A clean criminal record
- Being entitled to work in Canada
After being licensed, a guard is convicted of a prescribed offence and no longer meets the requirements. What must they do?
- Return the licence within 30 days and keep working until then
- Stop working and return the licence within 5 business days
- Wait for police to collect the licence
- Keep working until the licence expires
Under the PSISA, which description best defines a security guard?
- Paid work that is mainly investigating to provide information to clients
- Any person who protects their own home or business
- Volunteer work patrolling a neighbourhood at night
- Paid work mainly guarding or patrolling to protect people or property
An applicant has a conviction for an offence that does not appear in the Clean Criminal Record regulation. What happens?
- The conviction is ignored completely
- The applicant must take the test again
- The application is refused automatically, with no review
- PSISB reviews the file and may apply restrictions
How many questions are on the Ontario security guard licensing test?
- 40 multiple-choice questions
- 60 multiple-choice questions
- 100 multiple-choice questions
- 50 multiple-choice questions
How recent must your Criminal Record and Judicial Matters Check be when you apply?
- Issued within 30 days of applying
- Any date, if it shows no record
- Issued within one year of applying
- Issued within six months of applying
What do you need from your training provider before you can register for the ministry test?
- A letter from a police service
- A signed job offer
- A training completion number
- A completed licence application
How much time do you have to complete the security guard test itself?
- 2 hours
- 90 minutes
- 75 minutes
- 60 minutes
When does a newly issued security guard licence expire?
- On your next birthday
- Five years after it is issued
- Exactly one year after it is issued
- On your second birthday after it is issued
What is the minimum age to hold an individual security guard licence in Ontario?
- 18 years old
- 19 years old
- 21 years old
- 16 years old
Which of these workers is excluded from the PSISA licensing rules?
- A paid bodyguard
- A mall patrol guard
- A locksmith
- A loss prevention worker
A licensed guard is convicted of an offence listed in the Clean Criminal Record regulation. How soon must they notify the ministry?
- Within 5 days of the conviction
- Only if their employer asks
- Within 30 days of the conviction
- At their next licence renewal
Can a security guard licence be transferred to another person?
- Only within the same company
- Yes, with the employer's permission
- No, a licence is not transferable
- Yes, if both people are trained
What is the minimum length of basic security guard training when Emergency Level First Aid is included?
- 60 hours
- 40 hours
- 33.5 hours
- 20 hours
A guard holds a valid, active licence from Alberta and moves to Ontario. What applies?
- They must pass the test but skip training
- They must repeat the full 40-hour course
- They can work on the Alberta licence indefinitely
- They can apply without Ontario training and testing
What is the cut score (pass mark) for the security guard test?
- 70%
- 75%
- 80%
- 62%
What is the fee to apply for or renew an individual security guard licence?
- $80
- $39.55
- $35.00
- $160
A student already holds a valid emergency first aid certificate, so first aid is left out of their course. What is the minimum training length?
- 40 hours
- 30 hours
- 26.5 hours
- 33.5 hours
Which of these may NOT deliver the mandatory basic training for security guards?
- An unregistered private tutor
- A public university
- A licensed security business
- A registered career college
An applicant was convicted years ago of an offence on the prescribed list but has since received a pardon. Can they meet the clean criminal record rule?
- No, any conviction is a permanent bar
- Only if the offence was a summary one
- Only after waiting another five years
- Yes, a pardon restores eligibility
How early can you renew a security guard licence online?
- Only after it has expired
- Up to 90 calendar days before it expires
- Up to 6 months before the licence expires
- Up to 30 days before it expires
You hold both a security guard and a private investigator licence. What does the PSISA allow?
- Working as either one, but not both at the same time
- Working as both at the same time
- Working only as a private investigator, never as a guard
- Lending one licence to a co-worker
A nightclub hires you to work the door as a bouncer for pay. What does the PSISA say?
- No licence is needed for bar staff
- You need a security guard licence
- You need a private investigator licence
- Only the club owner needs a licence
PSISA and getting licensed: key rules to remember
Our summary of what the official handbook says on this topic, in our own words. Read it before or after the practice questions above, then check the original chapter. Read the official chapter ↗
Introduction to the security industry
- PSISA (Private Security and Investigative Services Act, 2005) came into force August 23, 2007; aims: professionalize the industry, increase public safety, ensure proper training.
- Training and Testing Regulation (O. Reg. 26/10) came into force April 15, 2010; every guard must meet it before applying for a licence.
- Licence needed if you work for pay primarily protecting persons or property (guarding or patrolling). Examples: bodyguards, bouncers, loss prevention, people who patrol premises.
Application and non-application
- Security guard = works for remuneration, primarily guarding or patrolling to protect persons or property (s. 2(4)); examples bouncer, bodyguard, loss prevention (s. 2(5)).
- Private investigator = works for pay primarily conducting investigations to provide information (s. 2(2)).
- Act does not apply to: lawyers in practice, peace officers acting as such, locksmiths, armoured vehicle services, people who only give security advice, licensed insurance adjusters (s. 2(7)).
Licence types and rules
- Six licence types: individual security guard, individual PI, individual both; business licences for selling SG, PI or both services.
- To act as a guard you must hold the licence and be employed by a licensed business, a registered employer or an employer not required to register (s. 6).
- You may hold both SG and PI licences but may not act as both at the same time (s. 12, para 3).
- A licence shows its type, its expiry date and a photo of the holder, and is not transferable (s. 12).
Mandatory requirements
- Eligible only if: clean criminal record; and (individuals) 18 or older, entitled to work in Canada, completed prescribed training and testing.
- Clean record = not convicted of a prescribed offence, or convicted but pardoned (record suspension).
- If you stop meeting a requirement: stop working under the licence and return it within 5 days, not counting Saturdays, Sundays and public holidays (s. 10(2)).
- Study guide: charges/convictions not on the prescribed list do not automatically bar you; PSISB reviews the file and may let you be heard.
Refusal and appeal
- Registrar must give written notice before refusing, adding conditions or revoking.
- 21 days after notice to request an opportunity to be heard; 21 days after written reasons to appeal to the Licence Appeal Tribunal.
- Refused applicants may reapply if new evidence or changed circumstances.
Training and Testing
- Must complete a training program that follows the ministry Training Syllabus for Security Guards, and pass the ministry licensing test.
- Before taking the test, must give the test administrator a valid St. John Ambulance Emergency First Aid certificate or equivalent.
- Training may be provided only by: a public university, an Ontario college of applied arts and technology, a registered career college, a licensed business entity, or a registered business entity that employs you or has made a conditional job offer.
- Holder of a permanent SG licence from another province/territory (issued after training and/or a test) is exempt from Ontario training.
- Training certificate must show the business name, "Security Guard", your name, completion date and an authorized signature.
Training content and program length
- Minimum in-class length: 40 hours with Emergency Level First Aid, or 33.5 hours without it.
- Largest section: Legal Authorities, 7.5 hours in class. First aid section: 6.5 hours.
- Recommended instructor/student ratio 1/24.
- Classroom or web-based; web courses need real-time instructor interaction available; only students who attended the full course may take the test.
Security guard and private investigator testing (ontario.ca)
- Separate tests for SG and PI; dual licence needs both tests.
- 60 multiple-choice questions, 75 minutes per test.
- Need a training completion number from your training provider to register.
- Test online or at select DriveTest centres.
About the test
- Appointment 2 hours, of which 75 minutes for the test.
- Cut score 62%. (The guide's results time of five business days is out of date; the testing site says 2 business days.)
- Must book in advance online or through a call centre agent; booking/payment questions go to Serco DES Inc.
- Already licensed? You may only take the test for which you are licensed or trained; take it well before licence expiry.
Security guard or PI licence (individuals)
- Licence expires two birthdays after the day it is issued; renewals are 2 years, tied to birth date (also O. Reg. 367/07).
- Renew up to 90 calendar days before expiry.
- Must carry a digital or printed copy at all times and show it on request.
- Cost: $80 security guard licence; $80 PI; $160 dual; $80 to change licence type; no fee to change personal information.
- Online application up to 15 calendar days; mail up to 30 calendar days. Mail payment: bank draft, money order or certified cheque to the Minister of Finance.
- Criminal Record and Judicial Matters Check must be issued within six months of submitting the application, in original format.
- Two different valid government IDs (one identity, one work eligibility); health card and SIN card not accepted.
- Must notify the ministry within 5 days of a conviction/finding of guilt for an offence listed in the Clean Criminal Record regulation.
- Valid out-of-province licence: no Ontario training/testing; complete applications processed within 10 business days.
- Physical cards no longer issued; licences are digital (can be printed).
Booking and payment options (retrieved 2026-10-17)
- Test fee $35.00 + 13% HST = $39.55, per test attempt.
- Fee covers sitting and marking the test only; the ServiceOntario licence fee is separate.
- The study guide page (last updated 2021) still shows an older $75.15 fee; the booking page is current.
Other topics
- Licence rules, uniforms and equipmentCarrying and producing your licence, the uniform rules (SECURITY lettering, ID tag, no chevrons, no black or navy collared shirts), banned words such as officer and police, equipment rules for batons, handcuffs and firearms, and the penalties for breaking the Act.
- Code of Conduct and public complaintsThe duties and prohibitions in the ministry Code of Conduct (O. Reg. 363/07), what counts as a breach, and how public complaints to the Registrar are filed, facilitated and resolved.
- Duties, access, crowd and traffic controlThe core role of a guard (observe, deter, record, report), access control and visitor logs, removal of materials, crowd control factors, traffic control on private property, shift handover and dealing with people under the influence of drugs.
- Patrols and surveillancePlanning a patrol, foot patrol, vehicle patrol and fixed surveillance, with the advantages and disadvantages of each, and the situational awareness skills the syllabus expects.
- Notebooks, reports and statementsKeeping a notebook, the who-what-when-where-why-how of reports, using notes in court, and how to take and correct a witness statement.
- Health and safety, WHMISWHMIS responsibilities and emergency steps for hazardous materials, and the Occupational Health and Safety Act duties of workers and the right to refuse unsafe work.
- Emergency response, fire and alarmsTypes of emergencies, a guard's role set by the employer or client, fire prevention checks, the main types of intrusion alarm, safe alarm response and duty of care at a crime scene.
- Emergency level first aidWhy emergency level first aid certification is required before the test, what the course covers, the goals of first aid and a guard's extra duties at a casualty scene.
- Canadian legal system and evidenceCriminal, provincial and municipal law, the courts, the six core steps for containing evidence and how to keep a chain of custody that will stand up in court.
- Trespass to Property ActOccupiers and their agents, the three ways to commit trespass, giving notice by voice, writing, signs or red and yellow markings, the $10,000 maximum fine and the power to arrest and hand over to police.
- Arrest powers and other lawsWhy guards have only citizen's powers, arrest under Criminal Code section 494 (indictable offences, property owners and their agents, fresh pursuit), delivering a prisoner to police, and privacy laws such as PIPEDA.
- Use of force theoryCriminal Code sections 25, 26, 27, 34 and 35, the National Use of Force Model, excited delirium and positional asphyxia, and restraint rules.
- Effective communication and 10 codesClear and concise communication, non-verbal cues, tone and volume, being assertive without being confrontational, and the APCO ten codes listed in the study guide.
- Sensitivity and human rightsRecognising your own biases, the Ontario Human Rights Code and Code of Conduct duty to treat everyone equally, and serving people with disabilities.