CannSell: Training and certification

All 12 questions in this test

Every question and its answer choices. The correct answers and explanations appear when you take the test above.

1. How long must a store keep employee training records and background check results?

   1. At least ten years
   2. Until the employee quits
   3. At least six months
   4. At least three years

2. What minimum score must learners reach on the final exam of an AGCO Board-approved cannabis retail program?

   1. 80 per cent
   2. 75 per cent
   3. 70 per cent
   4. 90 per cent

3. Whose responsibility is it to make sure every store employee has met the training requirement?

   1. The holder of the retail store authorization
   2. Each employee alone, with no store duty
   3. The Ontario Cannabis Store as wholesaler
   4. The AGCO inspector who visits the store

4. Which of these people must also complete approved training under the regulation?

   1. A person providing security services for the store
   2. A landlord who owns the building but never works there
   3. A customer who joins an in-store education session
   4. A sales representative visiting from a licensed producer

5. How are AGCO Board-approved cannabis retail training programs delivered?

   1. Online, in English only
   2. In a classroom at an AGCO office only
   3. Online, in both English and French
   4. By mail, as a printed workbook

6. Which licence holders must personally complete approved training, not only ensure others do?

   1. Store authorization holders and licensed managers
   2. Only municipal officials who approve store locations
   3. Only security guards hired through an outside agency
   4. Only licensed producers selling to the Ontario Cannabis Store

7. A store hires a driver only to deliver online orders. Does the driver need Board-approved training?

   1. Only if the driver also handles cash at the store counter
   2. No, delivery drivers need a licence from Health Canada instead
   3. No, training covers only staff who work inside the store
   4. Yes, delivery staff must complete it too

8. The AGCO approves a new required training module. How long do current employees have to complete it?

   1. Until their certificate is renewed in five years
   2. 60 days from when it is approved and available
   3. 30 days from the date the store is inspected
   4. One full year from the date of approval

9. What must a licensee obtain from employees as part of the hiring process?

   1. A reference from a licensed producer
   2. Criminal background checks
   3. A medical note about cannabis use
   4. Proof of a high school diploma

10. When must a new cannabis store employee finish AGCO Board-approved training?

    1. Within 30 days after their first shift
    2. Only before they work at the cash register alone
    3. Before their first scheduled shift in the store
    4. Before their first annual performance review

11. Besides training, what must licensees make sure all employees understand?

    1. The profit margin on each product category sold in store
    2. The names of every licensed producer operating in Ontario
    3. How to apply to Health Canada for a licence to produce cannabis
    4. Their duties under laws, standards and store policies

12. A store lets an untrained employee work the sales floor. What can the AGCO impose on the store holder?

    1. A monetary penalty of up to $8,000
    2. A warning only, because training is voluntary
    3. An automatic lifetime ban on the employee
    4. A fine paid by the employee, not the store