To whom should an operator demonstrate their skills before being judged competent?
Forklift Operator: Operator competence and the law
Who may drive a lift truck, what a competent person is, employer and worker duties, the right to refuse unsafe work, training records and retraining.
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- 14 questions
- Topic drill
Study reference: Canadian lift truck safety guidance (Oct 2026), Ch. 1 Operator competence and the law — Ontario OHSA ss. 1, 25, 28, 43; Reg. 851 ss. 51, 54; Ontario lift truck guideline, Competency; WorkSafeBC OHSR s. 16.43; Manitoba Code of Practice, Section B
All 14 questions in this test
Every question and its answer choices. The correct answers and explanations appear when you take the test above.
To whom should an operator demonstrate their skills before being judged competent?
- A customer who receives the loads at the dock
- The worker's family doctor during a medical check
- A person with expert knowledge of safe lift truck operation
- Any co-worker who happens to be on the same shift
Which conduct does the OHSA forbid for a lift truck operator?
- Sounding the horn before entering a blind intersection
- Reporting a near miss to the supervisor
- Racing another operator to see who is faster
- Wearing the seat belt during the shift
Manitoba's code of practice recommends retraining certified operators at what interval?
- Once, when first hired
- Every five years
- At least every three years
- Only when they change employers
Why does Ontario guidance say operator training alone is not enough?
- Because trained operators cause more accidents than untrained ones do
- It must sit inside a wider program with supervision, procedures and safe design
- Because training must be repeated every month to stay valid
- Because only the truck manufacturer is allowed to train operators
A worker believes the lift truck they are told to use has failing brakes. What may they do under the OHSA?
- Refuse the work and leave the workplace for the rest of the day
- Call the manufacturer and wait at home for a reply
- Refuse the work and report it to the supervisor or employer
- Use the truck but only at half speed until it is fixed
You notice the horn on your lift truck does not work. What does Ontario law require you to do?
- Report the defect to your supervisor or employer
- Keep driving and use hand signals at intersections instead
- Tell only the next operator who uses the truck
- Fix the wiring yourself before the next shift
What should an employer's record of a competent operator include?
- A photo of the operator and the colour of the truck used in training
- Only the operator's name and the date the training invoice was paid
- Skills shown, truck classes assessed, assessor's name and affiliation, and date
- The operator's provincial driving record and the number of years since they were hired
A worker was assessed only on a sit-down counterbalanced truck. What does that assessment cover?
- Any electric truck, but not propane-powered ones
- Any truck at the same site, whatever its class
- Every class of lift truck used anywhere in Canada
- Only the class of truck the worker was assessed on
In British Columbia, what must lift truck operator training meet?
- Clause 6 of CSA standard B335-15
- A WorkSafeBC online quiz only
- The ICBC Class 5 road test
- The manufacturer's sales brochure
After a work refusal is investigated, the worker still has reasonable grounds to believe the truck is unsafe. What happens next?
- The worker may keep refusing and an inspector is notified
- The joint committee votes to settle the refusal
- The refusal ends and the worker must use the truck
- The supervisor's decision is final and cannot be reviewed
Which description matches the Ontario law's definition of a competent person?
- Has been chosen by co-workers as the most experienced operator on shift
- Holds a certificate from any training provider, whatever the truck or the workplace
- Has worked for the same employer for at least one year without injury
- Qualified by knowledge, training and experience, knows the law and the hazards
Under Ontario guidance, whose responsibility is it to establish that a worker is competent to drive a lift truck?
- The truck dealer's
- The training school's
- The employer's
- The Ministry inspector's
Under Ontario's industrial regulation, who may operate a lift truck at work?
- Only a worker who has passed a government-run written test
- Any worker who is 16 or older and has read the manual
- Any worker who holds a valid Ontario driver's licence
- A competent person, or a trainee accompanied by one
Who else, besides operators, should be told about lift truck hazards and rules?
- Only the workplace's first aid attendants
- Only visitors who sign the guest book at the front desk
- No one, because pedestrians are not at risk
- Supervisors and workers who work near lift trucks
Operator competence and the law: key rules to remember
Our summary of what the official handbook says on this topic, in our own words. Read it before or after the practice questions above, then check the original chapter. Read the official chapter ↗
definitions and duties
- A "competent person" has the knowledge, training and experience to organize the work, knows the law that applies to the work, and knows the actual or potential dangers in the workplace (OHSA s. 1).
- Employers must keep equipment in good condition (s. 25(1)(b)), give workers information, instruction and supervision (s. 25(2)(a)), appoint competent supervisors (s. 25(2)(c)), tell workers about hazards (s. 25(2)(d)), and take every precaution reasonable in the circumstances (s. 25(2)(h)).
- Workers must follow the law, use the protective equipment the employer requires, and report missing or defective equipment and any hazard to the employer or supervisor (s. 28(1)).
- Workers must not remove protective devices, must not operate equipment in a way that endangers anyone, and must not engage in pranks, contests or rough conduct (s. 28(2)).
- A worker may refuse work they believe is likely to endanger them, for example unsafe equipment; they report it to the supervisor or employer, who investigates with a worker representative present, and the worker stays in a safe place nearby (s. 43).
- If the worker still has reasonable grounds after the investigation, an inspector is notified and decides in writing.
who may operate
- A lifting device (which includes a lift truck) may be operated only by a competent person, or by a worker being instructed who is accompanied by a competent person (s. 51(2)(a)).
- Mobile equipment must be operated only by a competent person, except a worker being instructed and accompanied by a competent person (s. 54).
- Neither the Act nor Reg. 851 names lift trucks; the general lifting device and mobile equipment rules apply to them.
Competency
- It is the employer's responsibility to establish that a worker is competent to operate a lift truck.
- A competent operator understands the law that applies, the hazards of the work, the manufacturer's specifications for the truck class, and the workplace's own safety procedures.
- The operator should show the skills (pre-operational check, start-up and shut-down, driving, load handling, loading and unloading, refuelling or recharging) to someone with expert knowledge of lift trucks, on the truck they will use.
- Employers should keep a record of competent operators: the skills shown, the truck class(es) assessed, the assessor's name and affiliation, and the date. Employers may issue certificates to identify competent operators.
- Training alone will not stop accidents; it should be part of a wider lift truck safety program with hazard identification, supervision, operating procedures, maintenance, facility design and truck selection.
- Workers who work near lift trucks (pedestrians) also need to be told the hazards and the rules.
- CSA standard B335 (Safety standard for lift trucks) is a paid standard that can be used to design or evaluate training.
Other provinces
- British Columbia: operator training for lift trucks must meet Clause 6 of CSA B335-15 (WorkSafeBC OHS Regulation s. 16.43(2)).
- Manitoba Code of Practice: operators should receive retraining at intervals not exceeding three years; a worker whose medical condition affects safe operation should not be assigned to drive.
- CCOHS: some jurisdictions set a minimum operator age (for example 18); check your province's rules.
Study the Operator competence and the law rules as flashcards →
Other topics
- Truck classes and the capacity plateThe seven lift truck classes, what the capacity (data) plate tells you, load charts, attachments and what happens to the rating when a truck is modified.
- Stability, load centre and tip-oversWhy a raised load makes the truck less stable, how speed, turns, grades and load position affect stability, counterweights, and what to do if the truck tips.
- Pre-use (circle) checksThe visual walk-around and the operational check with the key on: forks, chains, tires, fluids, battery or propane, brakes, horn, steering and lift controls, and reporting defects.
- Travelling and pedestrian safetySpeed, visibility, travelling in reverse, horns and mirrors, signallers, railway tracks, power lines, and traffic plans that keep pedestrians and lift trucks apart.
- Ramps, grades and surfacesWhich way the forks point on a ramp with and without a load, turning and lifting on slopes, uneven or slippery surfaces, and parking on an incline.
- Picking up, carrying and stacking loadsChecking weight and clearance, fork spacing and depth, tilting back, travel height, load backrest rules, pallets, stacking and placing loads.
- Docks, trailers, railcars and elevatorsSecuring trailers and railcars before you drive in, dock plates, jack stands, exhaust inside trailers, railway track rules and using a lift truck in an elevator.
- Lifting people on work platformsWhen a lift truck may raise a worker, platform and guardrail requirements, the half-capacity rule, test lifts, fall protection and staying at the controls.
- Parking, shutdown and unattended trucksThe shutdown sequence, what the law says about leaving a lift truck or a raised load unattended, chocking wheels and where not to park.
- Propane, fuel and battery chargingChanging propane cylinders, leak checks, carbon monoxide, refuelling gasoline equipment, charging lead-acid batteries, hydrogen gas and acid first aid.
- Maintenance, forks and recordsThe yearly load-capacity examination, inspection intervals, maintenance records, fork wear limits, who may repair forks and safe servicing practices.