An agent is holding an arrested person until police arrive. How must the person be treated?
Québec Security Guard (BSP): Québec Charter rights, privacy and discrimination
Dignity, privacy, property, the home and protection from unreasonable searches under the Québec Charter, which also binds private security; the prohibited grounds of discrimination, harassment and refusing services to the public; and confidentiality.
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Study reference: Québec private security law and BSP guidance (Oct 2026), Ch. 7 Rights and privacy — Québec Charter of human rights and freedoms ss. 4–8, 10, 10.1, 12, 24, 24.1, 25; Regulation S-3.5, r. 3, ss. 1, 4, 8
All 20 questions in this test
Every question and its answer choices. The correct answers and explanations appear when you take the test above.
An agent is holding an arrested person until police arrive. How must the person be treated?
- Forbidden to speak to anyone at all
- However the agent likes until the police arrive
- Displayed to customers to deter theft
- With humanity and respect, without humiliation
Under section 24.1 of the Québec Charter, what may no one be subjected to?
- Unreasonable search or seizure
- An ID check at a bar
- A posted surveillance camera
- A polite question from an agent
An agent wants to search the bag of a customer who refuses. What can the agent rely on?
- Only genuine consent or a lawful condition
- The same search powers as a police officer
- A general right to search on private property
- A hunch based on the customer's appearance
An agent takes a customer's phone to delete a video. Which right is at stake?
- Peaceful enjoyment and free disposition of property
- The agency's right to advertise
- The professional secrecy of the agent and the security agency
- The right to free public education
An agent learns personal details about a tenant during a shift. What should they do with the information?
- Post it on social media
- Keep it confidential and not use it
- Sell it to a marketing company
- Share it with the other tenants
A bar refuses entry to a 17-year-old, as liquor law requires. Is that prohibited discrimination under the Charter?
- Yes, any refusal based on age is prohibited, whatever the law
- Yes, unless the youth is accompanied
- No, age is protected except as provided by law
- No, because the Charter does not cover bars
An agent refuses a person entry to a store because of their religion. What does the Québec Charter say?
- It is allowed if the agent is polite
- It is allowed, because the store is the merchant's private property
- It is allowed if the manager agrees
- Refusing a public service through discrimination is prohibited
Which of these is a prohibited ground of discrimination under the Québec Charter?
- Colour of clothing worn
- Favourite hockey team
- Type of car driven
- Social condition
An agent keeps to himself information that would clear a suspect. Which standard does he breach?
- Showing the licence on request
- Not withholding information to harm someone
- Not working for a business that has no agency licence
- Not drinking alcohol at work
What does section 7 of the Québec Charter provide?
- Found goods belong to the agent
- Stores are always open to the public
- Agents may enter any dwelling
- A person's home is inviolable
An agent keeps a customer in an office and searches their pockets without consent. Which rights are involved?
- The right to vote and public education
- Liberty and protection from unreasonable searches
- Freedom of religion only
- The agency's professional secrecy and the client's copyright
An agent makes repeated jokes about an employee's origin. Which Charter section applies?
- Section 34, on the right to be represented by a lawyer in court
- Section 9, on professional secrecy
- Section 6, on enjoyment of property
- Section 10.1, against discriminatory harassment
Under section 8 of the Québec Charter, what is needed to enter another person's property?
- A security agent's uniform
- A reason known only to the agent
- Their express or implied consent
- The neighbouring owner's approval
An agent makes an insulting remark to a pregnant woman. Which standard of conduct is breached?
- The ban on working for a business without an agency licence
- The duty to use a firearm with judgment
- The ban on injurious remarks, including about pregnancy
- The duty to show the licence
Under the Québec Charter, is age a prohibited ground in every situation?
- Yes, but only for people over 65
- No, except to the extent provided by law
- Yes, with no exception at all
- No, age is never a protected ground
An agent publicly accuses a customer of theft without any evidence. Which right may be violated?
- The customer's right to free public education in Québec
- The right to safeguard of dignity and reputation
- The customer's right to choose a doctor
- The customer's right to vote in elections
Which right does section 5 of the Québec Charter guarantee?
- The right to respect for one's private life
- The right to enter any business
- The right to refuse every entry check
- The right to carry a weapon for protection
An agent watches customers of one ethnic origin more closely. What does the Québec Charter say?
- It is allowed if the manager asks
- It is good theft-prevention practice in a store
- It is allowed in large stores
- It is a distinction based on a prohibited ground
Does the Québec Charter apply to private security agents?
- Only when a police officer is present
- Only to agents working for a city
- Yes, it also applies between private persons
- No, it covers only government and public bodies
An agent refuses entry to a person using an assistance dog. Which protected ground is involved?
- Handicap or the means used to palliate it
- The person's civil status
- The person's political or union convictions
- The person's social condition
Québec Charter rights, privacy and discrimination: key rules to remember
Our summary of what the official handbook says on this topic, in our own words. Read it before or after the practice questions above, then check the original chapter. Read the official chapter ↗
Québec Charter of human rights and freedoms
- s. 4 dignity, honour and reputation; s. 5 private life; s. 6 peaceful enjoyment and free disposition of property; s. 7 the home is inviolable; s. 8 no entry or taking without express or implied consent; s. 24.1 no unreasonable search or seizure.
- The Québec Charter also applies between private persons, including private security.
- s. 10 prohibited grounds: race, colour, sex, gender identity or expression, pregnancy, sexual orientation, civil status, age (except as provided by law), religion, political convictions, language, ethnic or national origin, social condition, handicap or means to palliate it; s. 10.1 no harassment on those grounds; s. 12 no discriminatory refusal of goods or services offered to the public.
Conduct Regulation ss. 1, 4, 8
- No injurious words or acts on those grounds; do not conceal information to harm or benefit someone; discretion and confidentiality.
Practice that follows from these rules
- An agent has no general power to search; searches rest on genuine consent or a lawful condition; forcing a search can breach s. 24.1 and the ban on abuse of authority.
Study the Québec Charter rights, privacy and discrimination rules as flashcards →
Other topics
- Private Security Act and the agent licenceThe six private security activities, who is exempt, why an agent is never a peace officer, who needs an agent licence (including the immediate supervisor), the conditions (age 18, good character, no related conviction, training), the five-year licence, temporary licences, incompatible jobs, notices to the BSP and the public register.
- Required training and temporary permitsThe 70-hour guarding course and its three modules, school service centres, work-study temporary permits, equivalence reviews, the CNESST first aid requirement, licences from other provinces, and the rules for temporary permit holders.
- Standards of conduct for agentsThe nine standards of the conduct regulation: preserving trust, no offensive or discriminatory language, no alcohol or drugs, showing the licence, no abuse of authority or unlawful detention, cooperating with police and the BSP, competence and honesty about one's powers, no conflicts of interest, confidentiality and careful use of firearms.
- The BSP, inspections, complaints and finesThe Bureau de la sécurité privée's mission and board, inspectors' powers, complaints and how they are handled, the public register, and the fines in the Private Security Act, including doubling for repeat offences.
- Arrest powers and the rights of arrested personsA citizen's arrest under Criminal Code section 494, the owner's-agent power, delivering the person to police at once, giving the reason, breach of the peace, and the Québec Charter rights of an arrested person: humane treatment, reasons in a language they understand, and calling relatives and a lawyer.
- Use of force and self-defenceCriminal Code sections 25 to 27, 34 and 35 on necessary force, deadly force, excess, preventing offences, defence of person and defence of property, together with the conduct regulation's ban on excessive force, threats and intimidation.
- Communication, de-escalation and fightsWarning signs of violence, verbal and non-verbal de-escalation, ending a hostile exchange, responding to fights and crowds, reporting incidents, and the respect the conduct regulation requires.
- Emergency procedures and fire extinguishersFire classes A, B, C, D and K, the EVAB (PASS) method, when never to fight a fire, where to stand, extinguisher inspection, evacuation, head counts, the emergency co-ordinator, chain of command and drills.