Québec Security Guard (BSP) Mock Exam 3

All 50 questions in this test

Every question and its answer choices. The correct answers and explanations appear when you take the test above.

1. What does section 7 of the Québec Charter provide?

   1. Found goods belong to the agent
   2. Stores are always open to the public
   3. Agents may enter any dwelling
   4. A person's home is inviolable

2. Which of these people is not covered by the Private Security Act when guarding premises?

   1. A volunteer
   2. A paid summer student
   3. An agency employee in training
   4. A part-time agent

3. Which of these is one of the conditions for self-defence under section 34?

   1. Police were called before acting
   2. The act is reasonable in the circumstances
   3. The agent warned the attacker three times
   4. The attacker was taller than the agent

4. Is the BSP register of licence holders open to the public?

   1. No, only police may consult it
   2. Yes, the register is public
   3. No, only employers may see it
   4. Yes, but only with a warrant

5. What attitude does the regulation require toward the public, even in a conflict?

   1. Indifference toward customers
   2. Firmness with no politeness
   3. Respect and politeness
   4. Familiar 'tu' to build rapport

6. An agent wants to contest the revocation of their licence. Where do they do so?

   1. The joint committee for security agents
   2. The labour standards commission
   3. The Tribunal administratif du Québec
   4. The Small Claims Court

7. An agent refuses entry to a person using an assistance dog. Which protected ground is involved?

   1. Handicap or the means used to palliate it
   2. The person's civil status
   3. The person's political or union convictions
   4. The person's social condition

8. An agent mocks an elderly customer in a familiar, belittling tone. Which obligation is not met?

   1. Not working without an agency licence
   2. Not being disrespectful or impolite
   3. Using a firearm with judgment
   4. Showing the licence to anyone who asks during the shift

9. An agent's licence is revoked. By when must it be returned to the BSP?

   1. Within 15 days of the decision
   2. Within 60 days of the decision
   3. Within 48 hours of the decision
   4. It may be kept as a souvenir

10. What happens to the Act's fines for a repeat offence?

    1. They are replaced by a written warning from the BSP
    2. Minimums and maximums are doubled
    3. They are cut in half
    4. They stay exactly the same

11. Which small, specific request can help defuse a tense situation?

    1. Offering to move somewhere quieter
    2. Ordering them to empty their pockets
    3. Demanding an immediate apology
    4. Telling the person to be quiet

12. An agent tells a client they have intervention training they never took. What does the regulation say?

    1. It is only forbidden in writing, not orally
    2. It is allowed to reassure a worried client
    3. They must not claim training they do not have
    4. It is allowed if they plan to take it soon

13. An agent is charged with a criminal offence. When must they tell the BSP?

    1. Within 90 days
    2. At licence renewal
    3. Without delay
    4. Only if convicted

14. What does section 26 of the Criminal Code say about excessive force?

    1. Only for a court case, never for an ordinary street encounter
    2. Only police answer for excessive force
    3. The person is criminally responsible for any excess
    4. Excess is allowed during a lawful arrest

15. An agent makes an insulting remark to a pregnant woman. Which standard of conduct is breached?

    1. The ban on working for a business without an agency licence
    2. The duty to use a firearm with judgment
    3. The ban on injurious remarks, including about pregnancy
    4. The duty to show the licence

16. A supervisor encourages an agent to work while suspended. What penalty does the supervisor face?

    1. A penalty cut in half
    2. Only a verbal reprimand
    3. None; only the agent is responsible
    4. The same penalty as for the offence

17. What is the minimum age for a guarding agent licence in Québec?

    1. 21
    2. 19
    3. 16
    4. 18

18. A fire in paint and solvent in a garage is which class?

    1. Class K
    2. Class C
    3. Class A
    4. Class B

19. A police officer is investigating an incident an agent saw. What does the regulation provide?

    1. The agent speaks only with a lawyer present
    2. The agent may refuse to talk to police
    3. The agent must cooperate and give reasonable help
    4. The agent must first get the client's written consent before answering

20. What sanction can the BSP impose on an agent who breaches the standards of conduct?

    1. Suspend, revoke or refuse to renew the licence
    2. Impose a prison sentence
    3. Withdraw their high school diploma
    4. Force them to move to another province

21. According to CCOHS, which technique helps calm a tense conversation?

    1. Speaking louder than the other person
    2. Giving quick, sharp ultimatums
    3. Interrupting to correct each of their mistakes
    4. Using silence and asking open questions

22. How many hours of guarding training does the regulation require at minimum?

    1. 40 hours
    2. 390 hours
    3. 120 hours
    4. 70 hours

23. Under section 3, how much force may an agent use?

    1. No force in any circumstances
    2. Any force the client finds useful
    3. No more than is necessary
    4. The same force the other person uses

24. An agent hides documents from a BSP inspector. What does the Act provide?

    1. It is a mere fault with no fine
    2. It is allowed if the agent is off duty
    3. It is allowed to protect the client
    4. It is an offence with a $500 to $5,000 fine

25. In a fight, someone waves a broken bottle. What should the agent do immediately?

    1. Grab the bottle
    2. Wait for it to end
    3. Step between them
    4. Call the police

26. Why hold evacuation drills regularly?

    1. To need fewer agents
    2. To avoid writing a plan
    3. To replace extinguisher maintenance
    4. To practise the plan and fix it as needed

27. How should an agent interpret warning signs of violence?

    1. In context, watching for several signs or escalation
    2. As unimportant unless the person is armed
    3. As a reason to arrest the person on the spot
    4. As certain proof that violence will happen

28. A guarding agent takes an investigation assignment without that licence. What does the regulation say?

    1. It is allowed if the agency agrees
    2. The matching licence class is required
    3. It is allowed; all licences are equivalent
    4. It is allowed if the investigation lasts under a week in total

29. A magnesium fire in a workshop is which class?

    1. Class B
    2. Class A
    3. Class K
    4. Class D

30. Someone asks an agent to identify themselves. What must the agent do?

    1. Present their licence
    2. Give only their first name
    3. Show an agency badge
    4. Refuse, for safety reasons

31. A customer insults an agent. Which response does the regulation forbid?

    1. Answering with obscene or offensive language
    2. Calling a supervisor for help
    3. Calmly asking the customer to lower their voice
    4. Explaining the site's rules to the customer

32. A security agent takes a clerical job with a police service. What does the Act say?

    1. It is allowed with the agency's approval
    2. It is allowed if they work under 20 hours
    3. It is allowed, since they are not an officer
    4. It is incompatible and the licence will be revoked

33. In which case must the BSP revoke an agent licence?

    1. The agent works in two regions
    2. The agent changes employer twice
    3. The agent no longer has good character
    4. The agent once forgets the licence

34. An agent calls himself a 'private police officer' to impress people. Which standard is broken?

    1. Cooperating with the BSP during an inspection
    2. Showing the licence to any member of the public who politely asks
    3. Not accepting gifts from a person under watch
    4. Not claiming the powers of a peace officer

35. What extra obligation applies to a temporary permit holder?

    1. Choose their own class of activity
    2. Work alone to gain more experience
    3. Change employers freely during the full 120 days
    4. Work only for the permit's purpose and employer

36. How often, at minimum, must portable extinguishers be inspected?

    1. Every single week
    2. At least once a month
    3. Only after a fire
    4. Once every five years

37. To rely on section 27, the offence to be prevented must allow what?

    1. Only a civil lawsuit
    2. Only an administrative fine
    3. Arrest of the offender without warrant
    4. Only a complaint to the Bureau de la sécurité privée

38. Under section 35, what must the act defending property aim to do?

    1. Prevent entry or taking, or remove the person
    2. Hold the intruder until the next morning
    3. Punish the intruder to teach a lesson
    4. Get immediate cash compensation for the owner on the spot

39. In which case can a temporary guarding permit be requested for extra staff?

    1. To avoid taking the training
    2. To replace an agent on vacation
    3. For a special event, such as a festival
    4. For any summer job, with no employer declaration

40. Where is the regulatory guarding course taken?

    1. Directly at the Bureau de la sécurité privée
    2. At a school service centre or school board
    3. Only at the École nationale de police du Québec
    4. At any CEGEP in the province

41. A complaint to the BSP suggests a criminal offence. What does the Bureau do?

    1. Waits for its yearly review to end
    2. Prosecutes the criminal case itself
    3. Keeps it secret to protect the agent
    4. Sends it to the police without delay

42. For how long is an agent licence issued or renewed?

    1. Five years
    2. Three years
    3. Ten years
    4. One year

43. An agent mocks a visitor's language. What does the regulation say?

    1. It is allowed if the visitor does not understand
    2. It is allowed outside opening hours
    3. It is only forbidden toward employees
    4. Injurious remarks based on language are prohibited

44. After stepping away from a threatening person, what should the agent not do?

    1. Ask other staff to leave the area until further notice
    2. Call police or other agents for backup
    3. Fill in an incident report afterwards
    4. Go back alone if they may be a threat

45. What level of belief does s. 494 (1) (b) require about the fleeing person's offence?

    1. Proof beyond a reasonable doubt, as in a criminal court
    2. A mere hunch based on appearance
    3. A written complaint signed by the victim
    4. Reasonable grounds to believe in a criminal offence

46. Section 27 allows reasonable force to prevent an offence likely to cause what?

    1. Immediate and serious injury to a person or property
    2. A breach of the building's internal rules
    3. Mere embarrassment for the store owner or manager
    4. A drop in the client's sales that day

47. After arresting a shoplifter, what should the agent do first?

    1. Call police to hand the person over
    2. Let the manager decide on a punishment
    3. Search the thief's car in the parking lot
    4. Post the thief's photo at the entrance

48. What fine does a person face for guarding without an agent licence?

    1. $5,000 to $50,000
    2. $150 to $1,500
    3. $1,000 to $10,000
    4. $50 to $500

49. Why should an agent restate what an upset person said?

    1. To make them repeat the complaint
    2. To fill time until police arrive
    3. To confirm they understood correctly
    4. To catch them in a contradiction

50. Why agree on a chain of command with fire and police services in advance?

    1. So no one has to call 911
    2. To coordinate roles as soon as responders arrive
    3. So the agent can direct the firefighters
    4. So the client pays lower fees to the city fire service