Québec Security Guard (BSP) Mock Exam 2

All 50 questions in this test

Every question and its answer choices. The correct answers and explanations appear when you take the test above.

1. What happens to the Act's fines for a repeat offence?

   1. They are replaced by a written warning from the BSP
   2. Minimums and maximums are doubled
   3. They are cut in half
   4. They stay exactly the same

2. An agent hides documents from a BSP inspector. What does the Act provide?

   1. It is a mere fault with no fine
   2. It is allowed if the agent is off duty
   3. It is allowed to protect the client
   4. It is an offence with a $500 to $5,000 fine

3. An agent refuses entry to a person using an assistance dog. Which protected ground is involved?

   1. Handicap or the means used to palliate it
   2. The person's civil status
   3. The person's political or union convictions
   4. The person's social condition

4. A work-study student can get a temporary guarding permit. For how long?

   1. One year, renewable every year
   2. 120 days, only once
   3. Until the end of all their studies
   4. 30 days, renewable twice

5. Someone asks an agent to identify themselves. What must the agent do?

   1. Present their licence
   2. Give only their first name
   3. Show an agency badge
   4. Refuse, for safety reasons

6. How much personal space does CCOHS suggest keeping with an agitated person?

   1. About five metres
   2. About one metre
   3. About ten centimetres
   4. No space is needed

7. A BSP inspector arrives at a site. What must the inspector do if the agent asks?

   1. Show only a driver's licence
   2. Call the client to confirm who they are
   3. Give their name and show their certificate
   4. Refuse, since their status is confidential

8. A crowd is cheering a fight in a mall food court. What should be done with the crowd?

   1. Ask them to leave, saying where to go
   2. Ignore them and deal with the fighters
   3. Let them watch so there are witnesses
   4. Ask them to film it as evidence

9. Why should an agent not promise an unhappy customer a refund they cannot give?

   1. Because customers never accept refunds
   2. Because only police officers may make promises to the public
   3. Because the regulation forbids talking to customers
   4. An empty promise hurts trust and restarts the conflict

10. Section 27 allows reasonable force to prevent an offence likely to cause what?

    1. Immediate and serious injury to a person or property
    2. A breach of the building's internal rules
    3. Mere embarrassment for the store owner or manager
    4. A drop in the client's sales that day

11. Under section 35, what must the act defending property aim to do?

    1. Prevent entry or taking, or remove the person
    2. Hold the intruder until the next morning
    3. Punish the intruder to teach a lesson
    4. Get immediate cash compensation for the owner on the spot

12. Why avoid taking sides in a conflict between two customers?

    1. Because the older customer must always be right
    2. Because the regulation requires leaving the premises
    3. Because police always take over anyway
    4. Taking sides raises tension and undermines impartiality

13. Under the Québec Charter, is age a prohibited ground in every situation?

    1. Yes, but only for people over 65
    2. No, except to the extent provided by law
    3. Yes, with no exception at all
    4. No, age is never a protected ground

14. For how many years can an earlier refusal or revocation justify refusing a licence?

    1. Five years
    2. Ten years
    3. Two years
    4. One year

15. What does the standards of conduct regulation say about force?

    1. Always use force to earn respect
    2. Use force on the client's order
    3. Use force only at night
    4. Use no more force than necessary

16. An agent mocks a visitor's language. What does the regulation say?

    1. It is allowed if the visitor does not understand
    2. It is allowed outside opening hours
    3. It is only forbidden toward employees
    4. Injurious remarks based on language are prohibited

17. Which fire class involves energized electrical equipment?

    1. Class K
    2. Class A
    3. Class C
    4. Class B

18. In which case can a temporary guarding permit be requested for extra staff?

    1. To avoid taking the training
    2. To replace an agent on vacation
    3. For a special event, such as a festival
    4. For any summer job, with no employer declaration

19. Under section 24 of the Québec Charter, when may a person be deprived of liberty?

    1. Whenever a store customer expressly asks the agent to do it
    2. Whenever a person looks suspicious
    3. For up to one hour with no reason at all
    4. On grounds provided by law, following the prescribed procedure

20. An agent agrees to work for a guarding business that has no agency licence. What does the regulation say?

    1. It is allowed for contracts that last under a month in total
    2. It is allowed if the agent has a licence
    3. It is allowed if the client is a city
    4. It is prohibited without the required agency licence

21. An intruder refuses to leave an empty lot but threatens no one. Which response fits section 35?

    1. Handcuff them to wait for morning
    2. Release a dog to chase them off
    3. Strike them once so they get the message
    4. Clearly order them to leave and call police

22. An agent fails to update the register after changing employer. What fine applies?

    1. $250 to $2,500
    2. $25 to $250
    3. $5,000 to $10,000
    4. None; it is not an offence

23. A magnesium fire in a workshop is which class?

    1. Class B
    2. Class A
    3. Class K
    4. Class D

24. Where is the regulatory guarding course taken?

    1. Directly at the Bureau de la sécurité privée
    2. At a school service centre or school board
    3. Only at the École nationale de police du Québec
    4. At any CEGEP in the province

25. An agent could not tell a struggling suspect the reason for arrest. What is the effect under section 29?

    1. The arrest becomes automatically unlawful
    2. The agent's licence is automatically suspended by the BSP
    3. That alone does not remove their protection
    4. The suspect must be released immediately

26. Which fundamental right can an agent's excessive force violate under the Québec Charter?

    1. The right to vote in elections
    2. The right to personal security and inviolability
    3. The right to a lawyer's professional secrecy
    4. The right to free public education

27. To rely on section 27, the offence to be prevented must allow what?

    1. Only a civil lawsuit
    2. Only an administrative fine
    3. Arrest of the offender without warrant
    4. Only a complaint to the Bureau de la sécurité privée

28. Which of these is a natural emergency?

    1. An explosion
    2. A computer outage
    3. A spill
    4. A flood

29. How does s. 494 (4) link a citizen's arrest to the use of force?

    1. It bans any form of force during a citizen's arrest
    2. It makes the arrester 'authorized by law' (s. 25)
    3. It allows the same force the suspect uses
    4. It requires prior police approval

30. An agent's licence is revoked. By when must it be returned to the BSP?

    1. Within 15 days of the decision
    2. Within 60 days of the decision
    3. Within 48 hours of the decision
    4. It may be kept as a souvenir

31. What document does a person receive after passing the 70-hour guarding course?

    1. A training certificate
    2. A college diploma (DEC)
    3. An agency licence, automatically
    4. An auxiliary police badge

32. What must a work-study student working on a temporary permit respect?

    1. Supervision at all times by a regular licence holder
    2. Wear an armband saying they are a trainee
    3. Work only for an agency in their own region
    4. Day shifts only, never alone on a night site

33. Whom does section 35 protect when preventing someone from taking property?

    1. Only a police officer called to the scene
    2. Only the owner listed in the land register
    3. A person in peaceable possession, or acting for them
    4. Anyone at all, wherever the property is

34. An agent calls himself a 'private police officer' to impress people. Which standard is broken?

    1. Cooperating with the BSP during an inspection
    2. Showing the licence to any member of the public who politely asks
    3. Not accepting gifts from a person under watch
    4. Not claiming the powers of a peace officer

35. A police officer is investigating an incident an agent saw. What does the regulation provide?

    1. The agent speaks only with a lawyer present
    2. The agent may refuse to talk to police
    3. The agent must cooperate and give reasonable help
    4. The agent must first get the client's written consent before answering

36. After a citizen's arrest, what must the security agent do?

    1. Release them once they return the goods
    2. Question them for an hour before calling
    3. Deliver the person to a peace officer at once
    4. Keep them until the store closes

37. A small, unarmed teenager shoves a large agent once and steps back. What does s. 34 suggest about a strong counter-attack?

    1. It may be found unreasonable given proportionality
    2. It is always justified once anyone shoves an agent on duty
    3. It is justified if the teen was rude earlier
    4. It is justified since the agent has no weapon

38. When may an owner's agent arrest someone a reasonable time after the offence?

    1. If the manager signs an arrest order
    2. If the stolen goods are worth over $5,000
    3. If they believe police cannot feasibly make the arrest
    4. If the suspect returns to the same site within the following week

39. An agent is charged with a criminal offence. When must they tell the BSP?

    1. Within 90 days
    2. At licence renewal
    3. Without delay
    4. Only if convicted

40. What does section 26 of the Criminal Code say about excessive force?

    1. Only for a court case, never for an ordinary street encounter
    2. Only police answer for excessive force
    3. The person is criminally responsible for any excess
    4. Excess is allowed during a lawful arrest

41. An agent keeps a customer in an office and searches their pockets without consent. Which rights are involved?

    1. The right to vote and public education
    2. Liberty and protection from unreasonable searches
    3. Freedom of religion only
    4. The agency's professional secrecy and the client's copyright

42. An agent could easily walk away from a person insulting him without touching him. Why does that matter?

    1. It obliges the agent to arrest the person
    2. Other ways to respond make force harder to justify
    3. It allows more force later on
    4. It makes no difference in court; only the insult counts

43. An agent keeps a youth in an office 'to scare him', without arresting him. What does the regulation say?

    1. It is allowed for a minor, with care
    2. It is allowed as long as the office door is not locked
    3. It is allowed for one hour at most
    4. Detaining a person who is not arrested is prohibited

44. An agent holds a person he has not arrested 'until the manager comes'. What does the regulation say?

    1. It is allowed for 30 minutes
    2. Detaining a person not under arrest is prohibited
    3. It is allowed if the person is a minor
    4. It is allowed while the manager is on the way to the store

45. What is the maximum length of a temporary agent licence?

    1. 30 days
    2. 60 days
    3. 120 days
    4. One year

46. Which small, specific request can help defuse a tense situation?

    1. Offering to move somewhere quieter
    2. Ordering them to empty their pockets
    3. Demanding an immediate apology
    4. Telling the person to be quiet

47. Can an agent rely on section 34 to protect a cashier being attacked?

    1. No, it covers only defending oneself
    2. Yes, it also covers defending another person
    3. Only if the cashier is a relative
    4. Only if the cashier cries for help

48. Why should a water extinguisher never be used on a burning electrical panel?

    1. Water spreads the fire to nearby paper
    2. Water freezes when it hits hot metal
    3. Water is only for Class A fires and conducts electricity
    4. Water extinguishers are too small to reach behind a panel

49. An agent wants to contest the revocation of their licence. Where do they do so?

    1. The joint committee for security agents
    2. The labour standards commission
    3. The Tribunal administratif du Québec
    4. The Small Claims Court

50. A customer tells the agent a man stole a bag an hour ago. Can the agent arrest him under s. 494 (1) (a)?

    1. Yes, if the customer signs a written statement
    2. Yes, as long as the man is still in the store
    3. Yes, a customer's word is always enough
    4. No, the agent did not find him committing it