TICO Certification flashcards
Flip through the key rules from our handbook notes, one card at a time. Mark each card "Got it" or "Review again"; your progress stays on this device.
- No sign-up
- Every answer explained
- Independent · not a government site
- 155 cards
- 12 topics
Keyboard: Space flips, ← → move, 1 = Review again, 2 = Got it. On a phone, swipe left or right.
The first 10 of 155 cards
TICO, the Act and who must register · TICO and the law
Regulator
The Travel Industry Council of Ontario (TICO) is Ontario's travel regulator; it administers the Travel Industry Act, 2002 and O. Reg. 26/05 for travel retailers, websites and travel wholesalers (tour operators) in Ontario.
TICO, the Act and who must register · TICO and the law
Registration
Acting as an agent or wholesaler in Ontario requires registration unless an exemption applies; working for a registered agency is distinct from registering an independent business.
TICO, the Act and who must register · Definitions (in force)
Travel agent
a person who sells, to consumers, travel services provided by another person.
TICO, the Act and who must register · Definitions (in force)
Travel wholesaler
a person who acquires rights to travel services to resell to a travel agent, or who deals with travel agents or wholesalers to sell travel services provided by another person (a tour operator).
TICO, the Act and who must register · Definitions (in force)
Travel services
transportation or sleeping accommodation for a traveller, tourist or sightseer, or other services combined with that transportation or accommodation.
TICO, the Act and who must register · Definitions (in force)
Unproclaimed changes
2017 amendments that would rename these "travel seller" and "travel salesperson" are not yet in force; the current terms remain travel agent and travel wholesaler.
TICO, the Act and who must register · Definitions (in force)
Holding out
s. 4: no one may act, or hold themselves out as available to act, as a travel agent or travel wholesaler unless registered.
TICO, the Act and who must register · Accommodation
Accommodation
Accommodation means any room used for lodging plus related facilities and services for the traveller, but not meals.
TICO, the Act and who must register · Exempt persons (if they do not otherwise act as agents or wholesalers)
Accommodation suppliers
End suppliers of accommodation who also provide local travel services bought from others.
TICO, the Act and who must register · Exempt persons (if they do not otherwise act as agents or wholesalers)
Other end suppliers
The separate conditional exemption in s. 2(2)2 covers certain other end suppliers (not airlines, cruise lines or bus lines) providing bought-in local services, with no more than 25% taken more than 30 days ahead. Do not apply this payment condition to the separate accommodation category.
FAQ
TICO Certification flashcards: questions
Where do these flashcards come from?
Each of the 155 cards is one point from our study notes, which we write from the official Travel Industry Act, 2002 and Regulation 26/05. The front names the rule; the back states it. Nothing on the cards is added beyond those notes.
How should I use the flashcards?
Read the front, answer in your head, then flip. Choose "Got it" only if you knew it; otherwise choose "Review again". At the end, go through the "Review again" cards once more, or pick a single topic from the list to focus on it.
Is my progress saved?
Yes, on this device only. Cards marked "Review again" stay in the "Needs review" list, and every card you rate counts towards your topic map on the exam overview. Nothing is sent to us with your name; you can clear it from the overview page.
Are flashcards enough to pass the TICO Certification test?
No. Flashcards help you remember the rules, but the test asks multiple-choice questions. Use our practice tests and mock exams as well, and study the official material from Travel Industry Council of Ontario (TICO).
Keep practising
- TICO Certification overview & key facts
- Study guideIndependent Ontario regulatory notes, from travel sales to Fund claims, with official sources and linked practice.
- TICO Certification Mock Exam 1 – 80 QuestionsTimed practice · 150 minutes · answers explained
- TICO Certification exam simulator80 questions drawn from our bank, full screen, no hints
Practice by topic
- TICO, the Act and who must register quiz
- Certification and office staffing quiz
- Registration requirements and notices quiz
- Financial requirements, trust accounts and records quiz
- Advertising and representations quiz
- Disclosure before the sale quiz
- Invoices and travel documents quiz
- Changes, refunds and alternatives quiz
- Resale, supplier failure and liability quiz
- Compensation Fund claims quiz
- Fund limits, trip completion and major events quiz
- Complaints, inspections and offences quiz