Ontario Food Handler overview

Ontario Food Handler: Personal hygiene and handwashing

Clean outer clothing, hair restraints, jewellery and nails; when and how to wash hands (the six steps); no-touch techniques and glove use; covering cuts; reporting illness and staying off work until 24 hours after symptoms stop.

  • 34 questions
  • Topic drill
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Personal hygiene and handwashing · Question 1Score 0/0

Which symptom means a worker should not prepare or serve food?

Study reference: Food Safety: A Guide for Ontario's Foodhandlers (MOHLTC, updated January 2017), Ch. 7 Personal Hygiene — clothing, hair, hands and nails, handwashing, no-touch techniques, gloves, illness

All 34 questions in this test

Every question and its answer choices. The correct answers and explanations appear when you take the test above.

  1. Which symptom means a worker should not prepare or serve food?

    1. A sore ankle
    2. A sore throat
    3. Mild hunger
    4. Tired eyes
  2. Why is light-coloured clothing recommended for food handlers?

    1. It is easy to see when it gets dirty
    2. It keeps germs from sticking
    3. It shows the restaurant's brand
    4. It reflects heat from the stove
  3. You have a small cut on your finger. What does the guide require before you handle food?

    1. A bandage alone is enough
    2. Antiseptic cream and no covering
    3. Nothing if the cut is small
    4. A bandage covered by a glove
  4. How should a hairnet or hat be worn while preparing food?

    1. Pushed back on the head so the hairline shows
    2. Over the top of the head only
    3. Only when the kitchen is hot
    4. Covering all hair, off the forehead and neck
  5. A cashier also hands out pastries. After handling money, what should she do?

    1. Blow on her hands to dry them
    2. Use a hand towel and continue
    3. Wait five minutes before serving
    4. Wash her hands before serving food
  6. Why can a worker with hepatitis A infect customers before feeling sick?

    1. Symptoms always start within an hour
    2. The virus is shed a week or two before symptoms
    3. Hepatitis A cannot spread through food
    4. The virus only spreads after a fever
  7. An employee has a skin disease. What does the regulation require before they work in contact with food?

    1. A signed note from a co-worker
    2. Written approval from the medical officer
    3. Wearing long sleeves at all times
    4. Verbal approval from the head chef
  8. According to the guide, what is the single most effective way to prevent the spread of communicable diseases, including foodborne illness?

    1. Washing hands correctly
    2. Using bottled water
    3. Wearing a hairnet
    4. Taking vitamins daily
  9. While plating salads, you brush your moustache with your fingers. What should you do next?

    1. Wash your hands before continuing
    2. Put on gloves over dirty hands
    3. Wipe your fingers on a towel
    4. Finish the plates, then wash
  10. Which pair of tasks should one person avoid doing in the same shift, if possible?

    1. Washing dirty dishes and stacking clean ones
    2. Mopping and sweeping the floor
    3. Reading new orders and plating the finished food
    4. Labelling and dating containers
  11. A busser has just cleared dirty plates. What must he do before setting clean cutlery on a table?

    1. Wipe his hands on a napkin
    2. Nothing if his hands look clean
    3. Use the same cloth as before
    4. Wash his hands
  12. Why must you wash your hands after using the toilet even if you used plenty of toilet paper?

    1. It is only a customer courtesy
    2. Toilet paper is not sanitary
    3. Toilet paper contains chemicals
    4. Germs can pass through toilet paper
  13. What is the first step in the six-step handwashing method?

    1. Apply hand sanitizer
    2. Dry your hands with a towel
    3. Turn off the tap
    4. Wet your hands with warm water
  14. Apart from employer policy, when does the guide say food handlers must wear gloves?

    1. Whenever handling any raw vegetables
    2. During every minute of a shift
    3. Only when touching cooked meat
    4. When covering a bandaged cut or infection
  15. You need to sneeze and have no tissue. What should you do?

    1. Hold it in and keep working
    2. Sneeze into your upper sleeve
    3. Turn and sneeze over the sink
    4. Sneeze into your hands
  16. No-touch techniques matter most for which kind of food?

    1. Food that won't be cooked after you touch it
    2. Raw meat being trimmed
    3. Frozen food going into storage
    4. Food that will be deep-fried right after you touch it
  17. Why should food handlers avoid wearing nail polish?

    1. It weakens the fingernails
    2. It can chip and fall into food
    3. It stains the cutting boards
    4. It makes gloves too tight
  18. Why should you never blow into a plastic bag to open it?

    1. It wastes a lot of bags
    2. Germs from your mouth get into the bag
    3. It fogs up the bag so you cannot see inside
    4. It tears the bag too easily
  19. You switch from cutting raw chicken to making sandwiches while wearing gloves. What should you do?

    1. Wipe the gloves with a cloth
    2. Keep the same gloves on
    3. Rinse the gloved hands well under very hot water
    4. Remove gloves, wash hands, put on a new pair
  20. Which is a no-touch technique for serving a muffin?

    1. Picking it up with waxed paper
    2. Holding it with bare fingertips
    3. Using a hand you just rinsed
    4. Lifting it by the paper cup edge
  21. How long should you lather your hands with soap when washing them?

    1. 15 to 20 seconds
    2. 5 seconds
    3. 2 to 3 seconds
    4. 2 minutes
  22. When you use disposable gloves, what must you still do?

    1. Wash hands only once a shift
    2. Reuse the same pair all day
    3. Wash hands before and after using them
    4. Rinse the gloves under the tap between tasks
  23. Why does the guide advise against using a cloth handkerchief at work?

    1. It may shed lint into the food
    2. Germs on it get back onto your hands
    3. Paper tissue is cheaper
    4. Cloth is not allowed in kitchens
  24. After a bout of vomiting and diarrhea, when can a food handler go back to work?

    1. The next morning, no matter what
    2. 24 hours after symptoms stop
    3. 2 hours after the last symptom
    4. As soon as they feel hungry
  25. If the medical officer of health asks for tests to confirm a food handler is not carrying a disease, what must the handler do?

    1. Refuse unless they feel sick
    2. Wear a mask instead of testing
    3. Switch to another restaurant
    4. Submit to the required medical tests
  26. Which sink should food handlers use to wash their hands?

    1. A sink used only for handwashing
    2. The three-compartment dish sink
    3. The food preparation sink
    4. The mop sink in the back room
  27. You wake up with diarrhea before a kitchen shift. What should you do?

    1. Tell your supervisor and not handle food
    2. Work but wash hands more often
    3. Work only at the cash register
    4. Take medicine and start your shift
  28. A cook sneezes over a tray of sliced fruit. What must happen to the fruit?

    1. Throw it away
    2. Serve it within an hour
    3. Rinse it under cold water
    4. Cover it with plastic wrap
  29. Under Ontario's Food Premises Regulation, what is a food handler not allowed to do while handling food?

    1. Drink water on break
    2. Use tobacco
    3. Talk to customers
    4. Wear a wristwatch
  30. A server who only waits on tables starts ladling soup in the kitchen. What changes?

    1. She now needs to wear headgear
    2. She no longer needs to wash hands
    3. She must wear two pairs of gloves
    4. She must switch to a dark uniform
  31. What is the last step of the six-step handwashing method?

    1. Wipe your hands on your apron
    2. Touch the tap to check it is off
    3. Shake your hands dry over the sink
    4. Turn off the tap with a paper towel
  32. Why does the guide advise against wearing rings and watches while handling food?

    1. They slow down your work
    2. They may be lost or stolen in a busy kitchen
    3. They can set off metal detectors
    4. They trap dirt and make handwashing harder
  33. You arrive for your shift and put on your apron. What should you do before touching any food?

    1. Wash your hands
    2. Check your phone messages
    3. Put on gloves without washing
    4. Wipe your hands on the apron
  34. Which task means you must wash your hands before handling food again?

    1. Taking out the garbage
    2. Reading the menu board
    3. Walking to the walk-in cooler
    4. Turning on the dishwasher fan

Personal hygiene and handwashing: key rules to remember

Our summary of what the official handbook says on this topic, in our own words. Read it before or after the practice questions above, then check the original chapter. Read the official chapter ↗

Uniforms, clothing and aprons

  • People are a major source of foodborne microorganisms, even when they feel well.
  • Food handlers must wear clean outer garments (O. Reg. 493/17 s. 33(1)(c)). Light colours recommended so dirt shows. Change a dirty apron right away.

Hair, hands and nails

  • Average person loses 50–100 hairs a day. Headgear (hats, hairnets) keeps hair out of food and stops people touching their hair.
  • Headgear should cover all hair, off the forehead and back of the neck. Servers who only wait tables may not need it; servers who also prepare food (salads, desserts, ladling soup) do. (Regulation now says: take reasonable precautions so food is not contaminated by hair — s. 33(1)(d).)
  • Avoid hand jewellery and watches (trap dirt). Personal nylon nail brush; keep nails trimmed; avoid nail polish (can chip into food); care for hangnails.

When to wash hands

  • Correct handwashing is the single most effective way to prevent spread of communicable disease.
  • Wash before starting work, before handling food or clean dishes/utensils, and whenever hands are contaminated.
  • After the toilet: germs pass through toilet paper. Hepatitis A virus is in feces in high numbers a week or two before symptoms.
  • After touching nose or mouth, biting nails, smoking, licking fingers, touching hair/beard.
  • Cough or sneeze: into a tissue then wash hands immediately; if no tissue, into the upper sleeve; no cloth handkerchiefs. Food contaminated by a sneeze must be thrown out; surfaces cleaned and sanitized.
  • Other times: raw foods, clearing tables, dirty dishes, garbage, cleaning/mopping, bottoms of boxes, money.

How to wash (six steps)

  • 1 Wet hands with warm water (remove jewellery). 2 Liquid soap. 3 Lather 15–20 seconds: wrists, palms, backs, between fingers. 4 Rinse with warm water without touching the sink. 5 Dry completely with paper towel or air dryer. 6 Turn off the tap with a paper towel.
  • Use a sink used only for handwashing.

No-touch techniques and work habits

  • Use tongs, spoons, scoops, napkins or waxed paper instead of hands, especially for food that will not be cooked again.
  • Gloves pick up germs like hands do: wash before and after gloving; new pair when changing tasks or after contamination; gloves do not replace handwashing.
  • Don't stack plates so hands touch food; never blow into bags; wash hands after clearing tables before handling place settings; never touch inside of glasses or eating surfaces.
  • Avoid combining raw and cooked food work, washing dirty and stacking clean dishes, clearing and resetting tables; if unavoidable, wash hands between tasks.

Gloves, illness, return to work

  • Cut or infection on hand: bandage plus a glove over it until healed; a bandage alone is not enough. This is the only time gloves are required unless employer policy says otherwise.
  • Do not prepare or serve food with diarrhea, vomiting, fever, sore throat, persistent coughing or sneezing; tell the manager/supervisor (also any communicable disease).
  • Return to work only 24 hours after symptoms stop. Some illnesses shed germs up to two weeks before symptoms.

Food handlers

  • Operator must ensure each food handler: no tobacco while handling food; clean, good hygiene; clean outer garments; precautions against hair; wash hands as often as needed; free of infectious agents spread by food; submit to medical exams/tests the MOH requires.
  • A person with a skin disease may not do work involving contact with food without written approval of the medical officer of health (s. 33(2)).
  • Handwashing stations are for employees' handwashing only (s. 7(4)).

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