Glasses are set out at a self-serve station but not yet in use. How should they be kept?
Ontario Food Handler: Cross-contamination and allergens
The three routes of cross-contamination, fridge shelf order, separate or colour-coded equipment, safe display, serving and tasting; priority food allergens, anaphylaxis, allergen contamination and how to answer customers' ingredient questions.
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- Every answer explained
- Independent · not a government site
- 35 questions
- Topic drill
Study reference: Food Safety: A Guide for Ontario's Foodhandlers (MOHLTC, updated January 2017), Ch. 6 Microbiological Contamination — cross-contamination, refrigeration order, display, serving, equipment, tasting; Ch. 2 allergens
All 35 questions in this test
Every question and its answer choices. The correct answers and explanations appear when you take the test above.
Glasses are set out at a self-serve station but not yet in use. How should they be kept?
- Filled with ice
- Stacked inside each other
- Right side up and uncovered
- Upside down
A customer asks if a dessert contains tree nuts and you are not sure. What should you do?
- Guess that it is probably fine
- Suggest they just eat around it
- Say you don't know and check with the chef
- Tell them no so that their order is not held up
A meat slicer is used many times a day. How should it be cleaned?
- Wiped with a dry towel after each use, washed weekly
- Only when it looks dirty
- Through the day, and fully taken apart at day's end
- Once a week by a technician
A customer leaves an untouched dinner roll in the bread basket. What should happen to it?
- Put it back in the bread bin
- Serve it to the next table
- Throw it out
- Use it for croutons
A buffet pan of pasta is almost empty. How should it be refilled?
- Replace it with a new pan and clean utensils
- Stir the old into a new batch
- Refill the same pan and keep using the same spoon
- Pour new pasta on top of the old
A customer allergic to peanuts asks if a tiny amount of peanut sauce is okay. What is true?
- Even a very small amount can cause a reaction
- Only large servings cause reactions
- Cooking the sauce removes all of the peanut allergen
- Small amounts are always safe
Which of these is one of Health Canada's priority food allergens?
- Rice
- Sesame
- Apples
- Carrots
Unused plastic cutlery and paper napkins are left on a cleared table. What should be done with them?
- Throw them out
- Wipe them and reuse them
- Put them back in the supply bin
- Leave them for the next guests
Why is the menu item "Bombay duck" a concern for allergic customers?
- It is actually a type of fish
- It is a kind of shellfish sauce
- It is made with wheat flour
- It always contains peanuts
What is the best way to avoid cross-contamination between raw and ready-to-eat foods?
- Rinsing knives in cold water
- Separate boards, utensils and prep areas
- Wiping boards with a dry cloth
- Cutting raw meat after salads only
Which practice can lead to allergen contamination?
- Cleaning equipment between foods
- Keeping an up-to-date recipe binder
- Reusing pastry dough between two recipes
- Washing hands between orders
How should a server carry a plate of food?
- With fingers on the eating surface
- From underneath, thumb on the rim
- Several plates stacked together
- With a thumb on top of the plate
A cook slices raw beef, then uses the same knife on cooked ham without washing it. Which route of cross-contamination is this?
- People to food
- Equipment to food
- Air to food
- Food to food
A customer is having an allergic reaction in the dining room. What should staff do?
- Give them an antacid
- Call 911
- Offer them a glass of milk
- Ask them to wait outside
You drop a pair of tongs on the floor during service. What should you do?
- Send them to be washed and get clean ones
- Rinse them in the handwash sink
- Keep using them if they look clean
- Wipe them on your apron and reuse
What is the purpose of a sneeze guard on a salad bar?
- To shield food from people's breath and sneezes
- To stop food from being stolen
- To keep the salads cold by trapping the chilled air
- To show the prices
You think a container of food may have been contaminated. What should you do?
- Put it at the back of the fridge
- Serve it quickly before it spoils
- Throw it away or tell your supervisor
- Taste it to check
A diner has trouble breathing and swelling of the throat after eating. What is the most dangerous possibility?
- Indigestion
- Anaphylaxis
- Heartburn
- Mild hiccups
Which is an example of people-to-food cross-contamination?
- Spraying a cleaner near open food on the prep counter
- Cutting bread on a meat board
- Handling raw eggs, then buttering toast unwashed
- Storing raw fish above salad
Raw fruits and vegetables and foods that will be reheated are stored where in the fridge?
- On the floor of the walk-in, in their boxes
- In the centre, between the other two
- On the very top shelf
- Below the raw meat
Under the Food Premises Regulation, which served item could be re-served to another customer?
- A spoonful of sauce left in a jug
- An untouched dinner roll
- An unused butter pat on a dish
- A sealed packet of crackers
A cook cuts raw chicken, wipes the board with a cloth and then another cook chops lettuce on it. What has gone wrong?
- The cloth was a light colour
- The board was not cleaned and sanitized
- The lettuce was not cooked first
- The chicken was cut too slowly
Why shouldn't a server carry too many plates at once?
- Plates might get too hot
- Customers may complain about noise
- It slows down service
- Foods on separate plates may touch
On which fridge shelf should raw chicken be stored?
- The door shelf
- The middle shelf, beside salads
- The top shelf
- The bottom shelf
Which recipe change lowers the allergen risk for customers?
- Adding sesame to a salad dressing
- Using peanut oil instead of canola
- Using vegetable oil instead of peanut oil
- Adding shrimp to a vegetable dish
In the fridge, where do cooked and ready-to-eat foods belong?
- Under the raw meat
- On the bottom shelves
- In the crisper with raw meat
- On the upper shelves
Juice from raw chicken drips onto a bowl of salad. What is this called?
- Temperature abuse
- Food-to-food cross-contamination
- Chemical contamination of the salad
- Food adulteration
A cook wants to swap an ingredient in a recipe. What must happen?
- Management and all staff involved are told
- Only the dishwasher needs to know
- Nothing, since cooks are free to change recipes
- The menu stays the same forever
Where should wiping cloths be kept between uses?
- Over your shoulder
- On the cutting board
- In your apron pocket
- In a sanitizing solution
Why should every container of food in the fridge be covered?
- To make the fridge run colder and use less power
- To keep out drips and other contaminants
- To stop food from freezing
- To hide food from customers
When should a person's epinephrine auto-injector be used during a reaction?
- After waiting 30 minutes
- Only after they lose consciousness
- At the first sign of the reaction
- Only if a doctor is present
Which additive is on Health Canada's list of priority allergens?
- Sulphites
- Citric acid
- Vanilla extract
- Baking powder
What is a safe way to taste a sauce while cooking?
- Use the stirring spoon, then put it back in the sauce
- Lick the ladle and keep stirring
- Use a clean spoon once, then send it to be washed
- Dip a finger in the sauce
About how many people walking into your restaurant are likely to have a food allergy?
- About 1 in 13
- About 1 in 1,000
- About 1 in 500
- About 1 in 2
Shrimp, crab and mussels fall under which priority allergen group?
- Mustard and mustard seeds
- Sulphites
- Crustaceans and molluscs
- Tree nuts
Cross-contamination and allergens: key rules to remember
Our summary of what the official handbook says on this topic, in our own words. Read it before or after the practice questions above, then check the original chapter. Read the official chapter ↗
Cross-contamination
- Microbiological contamination = spread of harmful microorganisms to food that doesn't naturally contain them (e.g., Salmonella from raw poultry to salad; hepatitis A from an infected handler).
- Three routes: food to food (raw food or juices touch ready-to-eat food); equipment to food (same equipment for raw and ready-to-eat without cleaning); people to food (hands touch raw then ready-to-eat without washing).
Refrigerate right
- Raw meat, poultry, seafood on the bottom shelves; cooked and ready-to-eat on upper shelves; raw fruit/vegetables and food to be reheated in the centre. Cover all stored food.
- If food may be contaminated, throw it away or tell the supervisor.
Display, serving, discarding
- Never mix old food with new; use new pans and utensils when replacing displayed food; send used pans/utensils to be washed.
- Use sneeze guards; utensil handles must not touch the food.
- Serving: single-use bags, wax paper or gloves; cover cutlery and keep unused glasses upside down; use trays; don't touch eating surfaces; hold plates underneath with thumb on the rim.
- Food served but not eaten must be thrown out; unused single-service items from a table discarded. (Regulation s. 26(3)–(4): served food not re-served, except low-risk food in intact protective packaging.)
Equipment
- Separate equipment, utensils, boards and prep areas for raw and ready-to-eat food; colour-coded boards help; otherwise wash, rinse and sanitize after each use.
- Example: knife and board used on raw chicken, wiped with a cloth, then used for lettuce → Salmonella on the salad.
- Keep sanitizer in a bucket or labelled spray bottle; keep wiping cloths in sanitizer; replace cracked cutting surfaces; take slicers apart to clean after use (clean through the day, fully at day's end); dropped utensil goes to the dish area, not wiped on an apron; clean can opener blades regularly.
Tasting food
- Use a disposable spoon once, or a clean spoon that goes straight to the dirty dishes, or ladle into a cup and taste with a second spoon. Never fingers; never put a used spoon back in the food.
Allergens (guide) and Health Canada priority allergens
- About 1 in 13 people (7.5 per cent of Canadians) affected by food allergy.
- Symptoms: digestive (vomiting, diarrhea), respiratory (coughing, throat swelling, trouble breathing), skin (hives, swelling). Breathing trouble and low blood pressure are most dangerous.
- Anaphylaxis can start within minutes; epinephrine auto-injector (e.g., EpiPen) at the first sign; person must go to hospital. Call 911.
- Even a tiny amount can cause a reaction; avoidance is the key.
- Health Canada priority allergens: eggs, milk, mustard, peanuts, crustaceans and molluscs, fish, sesame seeds, soy, sulphites, tree nuts, wheat and triticale.
- Restaurants are not required by law to list ingredients like pre-packaged food.
- Good practices: staff know where ingredient information is; complete, current recipe binder/file; swap allergens where possible (vegetable oil for peanut oil); update charts when recipes change; if unsure of ingredients, say so — don't guess; follow written recipes exactly; tell everyone about recipe changes; a designated employee per shift for allergy questions; ask catered-event organizers about guests' allergies; allergy chart with a disclaimer; post emergency procedures and a list of CPR-trained staff.
- Allergen contamination: unclean equipment, reused rework dough, wrong labels, unidentified supplier ingredients, misleading names ("Bombay duck" is a fish), carrying too many plates so food touches, touching foods without handwashing between.
Study the Cross-contamination and allergens rules as flashcards →
Other topics
- Foodborne illness and hazardsWhat foodborne illness is, its symptoms and who is most at risk; chemical, physical, allergen and microbiological hazards; bacteria, viruses, parasites, protozoa, moulds and yeasts; infections versus toxins, spores, carriers, infectious dose and what bacteria need to grow; handling a customer illness complaint.
- Personal hygiene and handwashingClean outer clothing, hair restraints, jewellery and nails; when and how to wash hands (the six steps); no-touch techniques and glove use; covering cuts; reporting illness and staying off work until 24 hours after symptoms stop.
- Time and temperature controlThe 4 °C to 60 °C danger zone, potentially hazardous foods, using and calibrating a probe thermometer, freezer and fridge temperatures, safe thawing methods, preparation at room temperature, and hot, cold and two-hour room-temperature holding.
- Receiving and storageInspecting deliveries: temperatures, cans, packaging, meat, fish, shellfish, eggs, dairy, MAP and dry goods; rejecting a shipment; storing food off the floor, away from chemicals and in food-grade containers; FIFO stock rotation.
- Cooking, cooling and reheatingMinimum internal cooking temperatures for poultry, ground meat, pork, fish and food mixtures; the two-stage cooling rule (60 °C to 20 °C in 2 hours, then to 4 °C in 4 more); shallow pans and ice baths; reheating quickly to a safe temperature.
- Cleaning and sanitizingThe difference between cleaning and sanitizing; chlorine, quat and iodine strengths; 77 °C hot water and 45-second contact; three- and two-compartment sinks; dishwasher temperatures; cutting boards, tables, equipment, handwash sinks, washrooms and garbage.
- Pest controlSigns and habits of cockroaches, flies, stored-product insects and rodents; integrated pest management; pest-proofing and sanitation; safe use of chemical controls; keeping pest control records for one year.
- Legislation and inspectionsFederal, provincial and municipal roles; the Health Protection and Promotion Act and public health inspector powers; Ontario Regulation 493/17 duties such as the certified food handler rule, posting inspection results and keeping records; risk-based inspections and HACCP food safety management.