Serving It Right Practice Test 2

All 35 questions in this test

Every question and its answer choices. The correct answers and explanations appear when you take the test above.

1. A customer insists on being served after the server refused. What applies?

   1. The customer may pour their own drink
   2. A customer cannot insist on being served
   3. The manager must serve one final drink
   4. The server must serve after a second request

2. What must every liquor primary display in a prominent spot?

   1. A photo of the owner next to the liquor licence
   2. The bar's monthly sales figures, posted for patrons
   3. At least one social responsibility poster or tent card
   4. A list of all staff members' home phone numbers

3. On New Year's Eve, until what time may a bar serve liquor, if food is available and bylaws allow?

   1. 1 a.m. on January 1
   2. 4 a.m. on January 1
   3. 2 a.m. on January 1
   4. 6 a.m. on January 1

4. A restaurant uses a third-party courier to deliver meals with liquor. What must the restaurant make sure of?

   1. The courier collects payment in cash
   2. The courier is SIR certified
   3. The courier carries a liquor licence
   4. The courier is over 25 years old

5. A bar has permission to allow minors in its service area. May it hire a 17-year-old to serve drinks?

   1. Yes, if an adult pours each drink for the minor
   2. Yes, once the minor has completed SIR training
   3. No, minors there may work but not sell or serve liquor
   4. Yes, if the minor works only until 10 p.m.

6. Whose responsibility is it to make sure patrons do not become intoxicated in a liquor primary?

   1. The licensee's
   2. The police officer on patrol
   3. Each patron's alone, as an adult
   4. The LCRB inspector's

7. For how long must a licensee keep records of each employee's SIR certificate number and expiry date?

   1. At least 1 year
   2. At least 3 years
   3. At least 6 years
   4. Only while the employee works there

8. On the night the clocks change, which hours does a bar follow?

   1. Those in effect at the start of the business day
   2. An extra hour, as a bonus for patrons
   3. Any hours, since one hour does not matter
   4. Those after the clocks change at 2 a.m.

9. What is the minimum price for a 5 oz glass of wine, before tax?

   1. $3
   2. $5
   3. $1.50
   4. $7.50

10. Compared with a younger adult of the same weight, how does the same amount of alcohol affect an older person?

    1. It produces a lower blood alcohol content than in younger people
    2. It produces a higher blood alcohol content
    3. It has exactly the same effect at every age and weight
    4. It leaves the body about twice as fast as in a young adult

11. Two patrons begin a loud, quarrelsome argument that may turn violent. What must staff not allow?

    1. Patrons leaving before they order any dessert
    2. Patrons moving from one table to another table
    3. Patrons talking loudly about politics or sports
    4. Violent, quarrelsome or disorderly conduct

12. Who may provide door security at a licensed establishment?

    1. A person licensed under the Security Services Act
    2. Any regular customer who volunteers for the night
    3. Any staff member who holds a valid SIR certificate
    4. Any person over 25 who is big enough to handle trouble

13. What does the LCRB say about combining alcohol and cannabis?

    1. It cancels out the effects of both substances
    2. It increases impairment and should be avoided
    3. It helps a person sober up more quickly at night
    4. It is safe if the cannabis is low in THC content

14. A 17-year-old shows his older brother's driver's licence to enter a bar. What does the Act say?

    1. It is allowed if he only orders food
    2. Using ID issued to another person is an offence
    3. It is allowed if the photo looks similar
    4. It is the bar's problem, not the minor's

15. If there is an imminent threat to people's safety, what can the LCRB general manager do right away?

    1. Cancel the SIR certificates of all staff on duty
    2. Only send a warning letter after a hearing
    3. Fine every patron who is still on the premises
    4. Suspend the licence for 24 hours and order patrons removed

16. A patron at the bar orders three beers, saying they are for his table. What limit applies?

    1. Three drinks, as long as he pays for all of them right now
    2. Four drinks, since the table he is sitting at seats four
    3. Any amount, as long as he says it is for his whole table
    4. No more than two standard drinks to one patron at once

17. According to the LCRB, what is the safe amount of alcohol during pregnancy?

    1. Two drinks a week
    2. One drink a day
    3. Wine only, in small glasses
    4. There is no safe amount

18. Why might a minor try to buy a drink at your bar while working with the police or LCRB?

    1. To check the bar's drink prices
    2. To inspect the kitchen for food safety
    3. To test whether staff refuse service to minors
    4. To count the patrons for capacity

19. An inspector finds a bar's ID checks are not effective. What may the inspector direct?

    1. Better lighting, signage, cameras or noise barriers
    2. Closing the bar permanently on the spot that night
    3. A ban on admitting any customer under 30 years old
    4. Hiring an off-duty police officer for every shift

20. Which detail should an incident log entry include?

    1. The patron's favourite drink and tip amount
    2. The weather outside and the day's sales total
    3. The music that was playing when it happened
    4. The action taken by staff

21. A server moves to B.C. with a valid responsible service certificate from Alberta. What applies?

    1. May serve only food until SIR is completed
    2. Exempt from SIR until that certificate expires
    3. Must take SIR before working a single shift
    4. Exempt from SIR for life once working in B.C.

22. Which of these events must be written in the incident log?

    1. A customer asking for the wifi password
    2. A delivery of napkins from a supplier
    3. A regular customer celebrating a birthday
    4. Refusing entry to an intoxicated person

23. How long is the driving prohibition for a first WARN reading?

    1. 24 hours
    2. 30 days
    3. 90 days
    4. 3 days

24. A customer who looks young can show only one piece of acceptable ID. What should staff do?

    1. Serve one drink only
    2. Refuse service
    3. Serve after taking a photo of the ID
    4. Serve if a friend vouches for them

25. A patron says he carries a knife for self-protection. How does the Act treat this?

    1. It is a lawful excuse if the knife blade is folded shut
    2. It is allowed in bars, but not in family restaurants
    3. It is allowed if he keeps the knife in a closed pocket
    4. Self-protection is not a lawful excuse; staff may refuse him

26. A tourist shows a foreign passport that expired last year. May you accept it?

    1. No, expired ID is never accepted for any reason
    2. Yes, but only for beer and wine, not spirits
    3. No, foreign ID is never accepted in B.C. bars
    4. Yes, if it is readable and the photo matches

27. What is the largest single serving of draught beer a patron may be served?

    1. 24 oz (682 mL)
    2. 20 oz (568 mL)
    3. 32 oz (909 mL)
    4. 60 oz (1.7 L)

28. Even where minors are normally allowed, when must they not be present?

    1. During a karaoke night with live music
    2. During the weekday lunch service
    3. During a hockey game shown on TV
    4. During adult entertainment or gambling

29. Is it legal for passengers in a party bus to drink from open drinks?

    1. No, open liquor in a vehicle is illegal
    2. Yes, if the bus is parked
    3. Yes, if a hired driver is at the wheel
    4. Yes, if the windows are tinted

30. May a patron take a drink into the washroom?

    1. No, drinks must always stay on the patron's own table
    2. Yes, if it is supervised and no unlicensed area is crossed
    3. Yes, in every case, since it is part of the same building
    4. Only if a server walks the patron there and back again

31. May a bartender drink liquor during her meal break at work?

    1. Yes, if it is a low-alcohol beer or cider
    2. Yes, as long as the manager on duty agrees
    3. No, staff may not drink during working hours
    4. Yes, one drink is fine if she has it with a meal

32. A patron leaves with a resealed bottle of wine from a restaurant and is driving home. Where should it go?

    1. In the trunk or behind the seat, out of reach
    2. On the passenger's lap, held firmly
    3. In the glove box beside the driver
    4. In the cup holder, so it stays upright

33. You suspect a fight is about to break out in your bar. What does the handbook say to do?

    1. Wait until someone is hurt
    2. Close the bar's kitchen
    3. Raise the music volume
    4. Notify the police immediately

34. A patron is found asleep at a table late in the evening. How did the LCRB treat this in an enforcement hearing?

    1. As a sign the patron needs another coffee to wake up
    2. As a private matter outside the licensee's control
    3. As a sign of a high level of intoxication
    4. As normal tiredness that needs no action at all

35. A liquor inspector asks for help confirming whether a patron is a minor. What must staff do?

    1. Ask the inspector for a warrant
    2. Tell the patron to leave first
    3. Refuse until the manager arrives
    4. Cooperate with the inspector