ProServe Alberta overview

ProServe Alberta: Recognizing and preventing intoxication

The duty not to serve anyone who appears intoxicated by liquor or a drug, the signs AGLC lists, the two-drink limit after 1 a.m., staff drinking on duty and handling suspected drug activity.

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Recognizing and preventing intoxication · Question 1Score 0/0

A server sees what looks like drug dealing in the washroom. What does AGLC policy require?

Study reference: Alberta liquor law and AGLC policy (Oct 2026), Ch. 5 Recognizing and preventing intoxication — GLCA s. 75.1; Liquor Licensee Handbook s. 5.3, 5.8 and 5.9

All 15 questions in this test

Every question and its answer choices. The correct answers and explanations appear when you take the test above.

  1. A server sees what looks like drug dealing in the washroom. What does AGLC policy require?

    1. Staff must report it to AGLC in writing within 30 days of seeing it happen
    2. No action unless a patron complains
    3. Staff handle it quietly to avoid a scene
    4. Staff report it to management and the licensee reports it to police
  2. Under section 75.1 of the Act, to whom may a licensee not sell or provide liquor?

    1. Any person who arrived by taxi
    2. A person who has already had one drink in the past hour
    3. A person who orders food with the drink
    4. A person apparently intoxicated by liquor or a drug
  3. Police identify a patron convicted of drug trafficking 18 months ago. What must the licensee do?

    1. Serve the person only food and soft drinks
    2. Bar the person from the licensed premises
    3. Allow entry with a security escort
    4. Allow entry if the person is sober
  4. An apparently intoxicated patron leaves and gets behind the wheel. What should staff do?

    1. Do nothing, since the patron has left
    2. Note the plate, model, colour and direction, then call police
    3. Phone the patron's employer the next day
    4. Stand in front of the car to physically stop the patron from leaving
  5. Which behaviour does AGLC list as a possible sign that a person is intoxicated?

    1. Acting in an overly bold, disruptive way
    2. Sipping a drink slowly
    3. Speaking quietly with friends at a corner table
    4. Checking the time often
  6. May a bartender drink a beer while working her shift?

    1. Yes, after midnight on busy nights
    2. No, staff may not drink or be under the influence on duty
    3. Yes, one beer per shift is allowed
    4. Yes, if a customer buys it for her as a thank-you for good service
  7. Which is a sign of intoxication listed in AGLC's handbook?

    1. Asking for the food menu
    2. Slurred speech and poor coordination
    3. Ordering a second drink before finishing the first
    4. Paying with a credit card
  8. Staff know an apparently intoxicated patron drove to the bar. What does AGLC suggest?

    1. Serve coffee and let them drive later
    2. Hide their keys behind the bar
    3. Ignore it once they have paid the bill
    4. Suggest a taxi and offer to call one
  9. A sober patron buys a beer and hands it to his visibly drunk friend. What does the Act say?

    1. It is fine, because the sober patron bought and paid for the beer
    2. It is fine if the friend stays seated
    3. It is the sober patron's problem alone
    4. The licensee may not let the intoxicated friend drink it
  10. After 1 a.m. in a Class A bar, how many standard servings may be sold to one patron?

    1. A maximum of three
    2. No limit before 2 a.m.
    3. A maximum of one
    4. A maximum of two
  11. A visibly intoxicated patron wants to play the VLTs in the lounge. What applies?

    1. They may play the VLTs as long as they stop ordering drinks
    2. They may play only until last call
    3. The licensee may not let them take part in gaming
    4. Gaming is allowed if they pay cash
  12. At 1:15 a.m. a patron with two full beers orders two more, saying they are for a friend. What applies?

    1. Serve them if the friend is at the table
    2. Refuse: no patron may have more than two servings after 1 a.m.
    3. Serve one more, because three servings is the limit after 1 a.m.
    4. Serve them because they are for another person
  13. Besides liquor, what must every licensed premises have available to patrons?

    1. A designated driver discount card
    2. A breathalyzer at the exit
    3. A variety of non-alcoholic beverages
    4. Free tap water only at the bar
  14. Which rule applies to liquor sales activities and entertainment in licensed premises?

    1. They must include a free drink for the winner
    2. They must run only before 11 p.m.
    3. They must not promote intoxication or liquor consumption
    4. They must be approved in advance by the local police service each night
  15. Which person may drink an alcoholic beverage at the premises while working?

    1. A server on a long double shift
    2. The approved manager or owner entertaining a client
    3. A bartender tasting a new cocktail for guests
    4. A door person during a quiet hour

Recognizing and preventing intoxication: key rules to remember

Our summary of what the official handbook says on this topic, in our own words. Read it before or after the practice questions above, then check the original chapter. Read the official chapter ↗

s. 75.1 Duty to intoxicated person

  • A licensee may not sell or provide liquor to a person who is apparently intoxicated by liquor or a drug.
  • A licensee may not let an apparently intoxicated person drink liquor in the premises, even liquor bought by someone else.
  • A licensee may not let an apparently intoxicated person take part in gaming or a provincial lottery (for example VLTs) in the premises.

5.8 Intoxicated persons

  • Licensees and staff must not provide liquor to anyone who appears intoxicated by liquor or a drug.
  • Signs AGLC lists: staggering or unsteady walk, poor coordination, slurred speech, bloodshot eyes or breath smelling of alcohol, messy appearance, and overly bold or disruptive behaviour.
  • If staff know an apparently intoxicated person drove to the premises, they should suggest a taxi and offer to call one.
  • If an apparently intoxicated person drives away, staff should note the licence plate, model, colour and direction of travel and call police immediately.

5.3 two-drink limit and staff drinking

  • In Class A, B and C premises and at Commercial Public special events, no more than two standard servings may be sold or served to a patron after 1 a.m.
  • No patron may have more than two standard servings in their possession after 1 a.m., even if some drinks are said to be for a friend.
  • Automated self-serve beer and wine systems must allow staff to shut off a table at any time, must have a cut-off by amount or dollar value, and may not be used after 1 a.m.
  • Staff may not drink or be under the influence of liquor or drugs while on duty; they may have a drink after their shift, and an approved manager or owner may drink while entertaining a client.
  • Liquor for off-duty staff must be bought during normal service hours.
  • A variety of non-alcoholic drinks must always be available.

5.2 and 5.10 promoting intoxication

  • Liquor sale activities must not promote intoxication.
  • Entertainment must not promote liquor consumption or interfere with the safe operation of the premises.

5.9 Illegal drugs

  • Allowing illegal activity such as drug dealing on the premises is an offence and can lead to suspension or cancellation of the liquor licence.
  • Staff must report suspected drug activity to management, and licensees must report it to police.
  • A person identified by police as convicted of drug trafficking within the previous two years must be barred.
  • Good practice: security checks on new staff, good lighting including washrooms and parking lots, monitoring washrooms, logging drug incidents, banning users and dealers with posted signs, supporting police walk-throughs.

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