ProServe Alberta Mock Exam 1

All 35 questions in this test

Every question and its answer choices. The correct answers and explanations appear when you take the test above.

1. A server certified in another province two years ago moves to Alberta. What applies?

   1. Only certificates from British Columbia are recognized
   2. Her certificate is automatically valid in Alberta
   3. She can apply to AGLC to have that certificate recognized
   4. She can never use another province's certificate

2. Which statement about ProServe is correct?

   1. It is optional for bartenders in Class A premises
   2. It covers only cannabis retail and gaming rules
   3. It replaces all on-the-job training an employer must give
   4. It is social responsibility training, not a guide to every liquor law

3. To enter a bar's prize draw, what can patrons NOT be required to do?

   1. Buy or drink liquor
   2. Write their name on a ballot
   3. Be present at the posted draw time
   4. Fill in an entry form by the deadline

4. When may people drink in a public park picnic area in Alberta?

   1. When the area is designated and a sign shows the area and hours
   2. Whenever the park is open, as long as drinkers stay away from playgrounds
   3. Only with a special event licence in hand
   4. Only on statutory holidays during the day

5. How should staff refuse service to a person who cannot prove they are 18?

   1. Decline politely, explain the AGLC rule and point to the signage
   2. Serve the person one drink so they are not embarrassed in front of friends
   3. Keep the ID and send the person away without a word
   4. Tell the person loudly that fake ID is a crime

6. Which practice does AGLC give as an example of running a premises in a socially responsible way?

   1. A designated driver program for patrons
   2. Free shots for birthday guests
   3. Lower prices for the last hour of service
   4. A loyalty card that rewards heavy drinking

7. A Class 7 learner driver has one beer before driving. What applies under Alberta law?

   1. Nothing, as long as the driver's blood alcohol stays under 0.05
   2. Only a written warning on a first stop
   3. Zero tolerance: any alcohol brings IRS ZERO penalties
   4. Nothing, if an adult is in the car

8. An adult patron orders two beers and passes one to a 16-year-old at his table. Who must prevent this?

   1. The licensee, by supervising so adults do not give minors liquor
   2. No one, because the adult bought the drink
   3. The minor's parents, who are legally responsible for what their child drinks
   4. Only the police, if they happen to be present

9. Which action may the AGLC Board take against a licensee that fails to comply with the Act?

   1. Only order the bar to change its name
   2. Only require the owner to retake ProServe
   3. Impose conditions, a fine, a suspension or cancellation
   4. Only send a written warning letter, since fines are set by the courts

10. From which source may a bar NOT obtain the liquor it sells?

    1. A Class D licensed liquor store
    2. An AGLC-approved warehouse
    3. A duty free shop at the airport
    4. A licensed Alberta manufacturer

11. A man barred last month walks back in. Under the Act, what has he done?

    1. Nothing wrong once 30 days have passed
    2. Entered after being forbidden to enter, an offence
    3. Nothing wrong if he stays sober
    4. Broken a house rule, which has no legal effect

12. Which task belongs to security staff at a licensed premises under AGLC policy?

    1. Approving changes to the patio layout
    2. Setting the drink prices for the night
    3. Pouring drinks behind the bar when the bartenders get busy
    4. Keeping the crowd within the fire code occupant load

13. Which licensed premises may serve liquor 24 hours a day?

    1. A Class C airport travellers' lounge
    2. A Class A hotel lounge on weekends
    3. Any bar holding a special permit
    4. A Class B stadium during playoffs

14. Why may a woman feel the effects of the same drinks faster than a man?

    1. Women generally have less body fluid, so blood alcohol rises higher
    2. Women usually choose stronger drinks than men
    3. Alcohol affects everyone the same way by weight
    4. Women's livers break down alcohol faster, so it leaves their blood sooner

15. What happens if a worker incurs three ProServe violations within five years?

    1. They become ineligible for further ProServe certification
    2. They must retake the course a second time in a row
    3. They must wait one year before they can recertify
    4. Their employer's liquor licence is cancelled

16. A family hosts a wedding under a Private Special Event licence. Do the volunteer bartenders need ProServe?

    1. Yes, every bartender must be certified first
    2. Only if the bartenders are paid for the evening
    3. No, ProServe is not required for private special events
    4. Yes, if more than 50 guests will attend

17. How long does a worker have to appeal a ProServe violation, and to whom?

    1. 60 days, in writing to the Court of King's Bench
    2. 14 days, in writing to AGLC's Vice President, Regulatory Services
    3. 7 days, by phone to the SMART Programs office
    4. 30 days, in person to the AGLC inspector who issued the violation notice

18. What does AGLC expect licensees to do for intoxicated patrons who are leaving?

    1. Ask them to wait in their car
    2. Offer a free drink for the road
    3. Let them leave as soon as they pay
    4. Show care that they get home safely

19. Who sets the actual drink prices in an Alberta bar?

    1. The liquor supplier for each brand
    2. The municipality where the bar operates
    3. AGLC, which publishes one province-wide price list every year
    4. The licensee, as long as prices meet the minimums

20. Which activity may staff NOT permit in licensed premises under section 69?

    1. A trivia night with no liquor prizes
    2. Dancing that meets the conditions the AGLC Board has set for it
    3. Anything that may injure the health or safety of people there
    4. Approved live music on a small stage

21. A server is unsure whether a patron is over 25. What is AGLC's advice?

    1. Ask the patron's friends their ages
    2. Judge by the patron's clothing and voice
    3. Serve the patron and watch closely
    4. If you are not sure, ask for ID

22. A patron on a licensed patio wants to walk to the sidewalk with an open beer. What applies?

    1. They may during daytime hours only
    2. They may, as long as they stay within sight of a server on the patio at all times
    3. They may if the beer is in a plastic cup
    4. Patrons may not leave the patio with liquor unless it is commercially sealed

23. A ski hill lounge where entry requires a lift ticket is licensed under which class?

    1. Class A
    2. Class B
    3. Class C
    4. Class E

24. On a first IRS FAIL, how long is the period when the driver cannot drive at all?

    1. 30 days, followed by a 3-month suspension
    2. One year, with no interlock option after
    3. 7 days, followed by a 6-month suspension
    4. 90 days, followed by a 12-month suspension

25. About how much pure alcohol is in one standard drink, according to AGLC's DrinkSense?

    1. 30 mL
    2. 5 mL
    3. 17 mL
    4. 43 mL

26. A server sees what looks like drug dealing in the washroom. What does AGLC policy require?

    1. Staff must report it to AGLC in writing within 30 days of seeing it happen
    2. No action unless a patron complains
    3. Staff handle it quietly to avoid a scene
    4. Staff report it to management and the licensee reports it to police

27. For the after-1 a.m. limit, what is AGLC's standard serving of draught beer?

    1. 250 mL (9 oz)
    2. 568 mL (20 oz)
    3. 473 mL (16 oz)
    4. 341 mL (12 oz)

28. A bar owner sells his business and wants to hand his liquor licence to the buyer. What happens?

    1. A licence cannot be transferred; doing so cancels it
    2. The buyer may use it for one year
    3. The licence transfers if both sign a form
    4. The licence moves to the buyer automatically

29. In Alberta, a minor under the Gaming, Liquor and Cannabis Act is a person under what age?

    1. 18
    2. 21
    3. 16
    4. 19

30. Besides questions, what else does AGLC suggest to test whether an ID is authentic?

    1. Ask the patron to recite the ID number aloud
    2. Phone the patron's home to confirm the address
    3. Ask a friend at the table to vouch for the patron
    4. Ask for a signature and compare the slope of the writing

31. What is a good first step to calm an unruly patron, according to AGLC?

    1. Call the patron's family to come and get them
    2. Offer a free drink to end the argument and keep the patron happy
    3. Talk calmly but firmly and ask the patron's friends for help
    4. Raise your voice so the whole room hears

32. Under AGLC policy, how many ProServe-certified staff must be on shift at a licensed premises?

    1. Only the manager, when one is on duty
    2. At least two during evening hours
    3. At least one at all times
    4. One for every ten patrons present

33. Which act is an offence for a 17-year-old under the Act?

    1. Attempting to buy liquor
    2. Waiting in a hotel lobby
    3. Ordering a soft drink with a family meal
    4. Eating in a Minors Allowed restaurant

34. By what time must all liquor be cleared from patron areas?

    1. 2:45 a.m.
    2. 2:15 a.m.
    3. 4:00 a.m.
    4. 3:00 a.m.

35. What is the minimum on-premises price for draught beer under AGLC's June 2026 rules?

    1. $4.00 per 1 oz (28.5 mL)
    2. $0.16 per 1 oz (28.5 mL)
    3. $0.25 per 1 oz (28.5 mL)
    4. $0.50 per 1 oz (28.5 mL)