ProServe Alberta Mock Exam 2

All 35 questions in this test

Every question and its answer choices. The correct answers and explanations appear when you take the test above.

1. How much 40% spirits makes one standard drink?

   1. 85 mL (3 oz)
   2. 43 mL (1.5 oz)
   3. 57 mL (2 oz)
   4. 28.5 mL (1 oz)

2. An adult patron orders two beers and passes one to a 16-year-old at his table. Who must prevent this?

   1. The licensee, by supervising so adults do not give minors liquor
   2. No one, because the adult bought the drink
   3. The minor's parents, who are legally responsible for what their child drinks
   4. Only the police, if they happen to be present

3. At the end of the one-hour consumption period in a Minors Prohibited bar, who may stay?

   1. Patrons who are waiting inside for a taxi or ride to arrive
   2. Regulars who help with the clean-up
   3. Anyone who paid a cover charge
   4. The licensee's spouse, staff and repair workers

4. When may a gift certificate be redeemed for liquor?

   1. Only if it was bought for at least its face value
   2. Only if it was given away as a free prize
   3. Only if the patron also orders food
   4. Only during the bar's happy hour

5. Which AGLC poster must a Class A licensee display prominently?

   1. The Fetal Alcohol Spectrum Disorder (FASD) poster
   2. A poster of the owner's business licence
   3. A poster listing every drink brand stocked
   4. A poster showing the bar's VLT payouts

6. A server insists that a seated customer must order a drink or leave. Which rule does this break?

   1. Only managers may take liquor orders
   2. No one may force or demand that a person buy liquor
   3. Servers must always offer the wine list first
   4. Customers must order food before liquor

7. A server sees what looks like drug dealing in the washroom. What does AGLC policy require?

   1. Staff must report it to AGLC in writing within 30 days of seeing it happen
   2. No action unless a patron complains
   3. Staff handle it quietly to avoid a scene
   4. Staff report it to management and the licensee reports it to police

8. A patron who appears to be a minor cannot produce satisfactory ID in a minors-prohibited lounge. What must staff do?

   1. Refuse service and ask the person to leave
   2. Accept a photo of ID on the person's phone
   3. Serve one drink and note it in the log
   4. Let the person stay with an adult friend

9. What does the Act say about obstructing an inspector?

   1. No one may hinder, obstruct or impede an inspector
   2. It is allowed during peak hours
   3. It is allowed if the manager is absent and asks the inspector to wait
   4. It is allowed if the bar is closed

10. When may a licensee share a patron's name, age and photo with other licensees?

    1. When it reasonably believes the patron caused trouble in the past year
    2. Whenever another licensee asks for it, without needing any reason at all
    3. Only after a court convicts the patron
    4. Any time a patron spends less than $20

11. May a passenger drink a beer in a parked car in a bar's parking lot?

    1. Yes, as long as the passenger is not the person who will drive the car home
    2. Yes, if the car is on private land
    3. No, drinking in a vehicle is banned unless it is a temporary residence
    4. Yes, if the engine is turned off

12. Where must the liquor licence be displayed?

    1. At the AGLC office in St. Albert
    2. In the manager's locked office, available on request
    3. In a prominent place in the licensed premises
    4. Only on the bar's website

13. A regular who looks 22 returns on Saturday after showing ID on Friday. What does AGLC's guide say?

    1. Anyone appearing under 25 should show ID on each entry
    2. One ID check per week is enough for regulars
    3. Staff may skip the ID check if the manager personally knows the patron
    4. Regulars never need to show ID again

14. On the night daylight saving time ends, what must a bar do about liquor service?

    1. Keep serving through the extra hour that the time change creates
    2. Close at 1 a.m. instead of 2 a.m.
    3. Keep serving until 2 a.m. on the new time
    4. End service before the clocks change and not restart that night

15. When may a bartender pour liquor from one container into another?

    1. When combining two half-empty brands of rum
    2. When mixing house wine with a cheaper wine
    3. When topping up a bottle with the identical brand and type
    4. When refilling a premium bottle with a cheaper one

16. What maximum fine can an individual face for adulterating liquor under the Act?

    1. $500,000 and/or 5 years in jail
    2. $50,000 and/or 12 months in jail
    3. $1,000 and/or 30 days in jail
    4. $10,000 and/or 6 months in jail

17. Staff learn that stolen liquor is being offered to the bar. What should they do?

    1. Contact the nearest AGLC office
    2. Wait to see if it happens again
    3. Buy it if the price is fair
    4. Tell only the other servers

18. A refused customer becomes abusive at the door. What does AGLC recommend?

    1. Stay calm and refer the customer to a manager
    2. Give the customer the drink to calm things
    3. Remove the customer by force right away
    4. Argue until the customer admits the age

19. A bar owner sells his business and wants to hand his liquor licence to the buyer. What happens?

    1. A licence cannot be transferred; doing so cancels it
    2. The buyer may use it for one year
    3. The licence transfers if both sign a form
    4. The licence moves to the buyer automatically

20. Which promotion is prohibited in an Alberta licensed premises?

    1. A free soft drink for designated drivers
    2. A food special on Tuesdays
    3. An all-you-can-drink special for a fixed price
    4. A higher price for premium brands

21. Which kind of business holds a Class D liquor licence?

    1. A retail liquor store selling for off-premises drinking
    2. A sports stadium with seat service
    3. A members-only curling club bar
    4. A brewery or distillery that makes its own products for sale to AGLC

22. By what time must all liquor be cleared from patron areas?

    1. 2:45 a.m.
    2. 2:15 a.m.
    3. 4:00 a.m.
    4. 3:00 a.m.

23. A police officer believes a patron is associated with a gang and tells him to leave. What applies?

    1. He must leave only after police show proof
    2. He may stay if the licensee wants him there
    3. He may stay unless he has a criminal record
    4. He must comply or he becomes a trespasser

24. Since AGLC's June 2026 handbook review, what is the earliest a Class A licensee may choose to start liquor service?

    1. 8:00 a.m.
    2. 10:00 a.m.
    3. 5:00 a.m.
    4. 6:00 a.m.

25. Can a 17-year-old take ProServe to become certified?

    1. No, minors are not eligible for ProServe certification
    2. Yes, with written consent from a parent or legal guardian
    3. Yes, if the employer pays for the course
    4. Yes, but only for work in a liquor store

26. Which rule applies to liquor sales activities and entertainment in licensed premises?

    1. They must include a free drink for the winner
    2. They must run only before 11 p.m.
    3. They must not promote intoxication or liquor consumption
    4. They must be approved in advance by the local police service each night

27. To enter a bar's prize draw, what can patrons NOT be required to do?

    1. Buy or drink liquor
    2. Write their name on a ballot
    3. Be present at the posted draw time
    4. Fill in an entry form by the deadline

28. Under the Act, where may a parent legally give liquor to their own minor child?

    1. In a residence or temporary residence
    2. At a public park picnic area with a sign
    3. In a licensed restaurant at the family table
    4. Anywhere, as long as the parent is present

29. May a bartender add water to vodka to make the bottle last longer?

    1. Yes, for mixed drinks but not shots
    2. Yes, if the drink price is lowered to reflect the weaker pour
    3. No, not without the customer's knowledge and consent
    4. Yes, during the last hour of service

30. Which violation by a server places her ProServe certificate into conditional status?

    1. Arriving late for her scheduled shift twice in one month
    2. Forgetting to post the drink menu prices
    3. Serving a patron a drink after a long wait
    4. Not asking for ID from a patron who appears under 25

31. What effect does food have when a patron eats while drinking?

    1. It stops alcohol from reaching the blood as long as the meal is large
    2. It slows absorption but does not prevent intoxication
    3. It doubles the speed of absorption
    4. It has no effect on absorption at all

32. A restaurant has AGLC approval for patrons to bring their own wine. Which condition applies?

    1. Patrons open and pour it themselves at the table, like at home
    2. No corkage fees may be charged at all
    3. Any homemade wine may be brought in
    4. The patron hands it to staff, who open and serve it

33. On a first IRS FAIL, how long is the period when the driver cannot drive at all?

    1. 30 days, followed by a 3-month suspension
    2. One year, with no interlock option after
    3. 7 days, followed by a 6-month suspension
    4. 90 days, followed by a 12-month suspension

34. In Alberta, a minor under the Gaming, Liquor and Cannabis Act is a person under what age?

    1. 18
    2. 21
    3. 16
    4. 19

35. Besides liquor, what must every licensed premises have available to patrons?

    1. A designated driver discount card
    2. A breathalyzer at the exit
    3. A variety of non-alcoholic beverages
    4. Free tap water only at the bar