Canada Exam Prep
ProServe Alberta overview

ProServe Alberta flashcards

Flip through the key rules from our handbook notes, one card at a time. Mark each card "Got it" or "Review again"; your progress stays on this device.

  • 238 cards
  • 11 topics
Card 1 of 238Got it 0 · Review again 0

Keyboard: Space flips, ← → move, 1 = Review again, 2 = Got it. On a phone, swipe left or right.

The first 10 of 238 cards

Front and back of each card, as in the deck above. The cards come from our own notes on the official handbook; check anything you are unsure of with Alberta Gaming, Liquor and Cannabis (AGLC).

  1. ProServe certification rules · 1.6 ProServe Liquor Staff Training

    1.6 ProServe Liquor Staff Training — key rule 1

    ProServe is mandatory for full-time and part-time staff in licensed premises under Class A, B, D, E, F and duty free licences: owners who directly manage the premises, managers, supervisors, retailers, bartenders, servers, greeters, hosts and delivery drivers.

  2. ProServe certification rules · 1.6 ProServe Liquor Staff Training

    1.6 ProServe Liquor Staff Training — key rule 2

    Security staff, whether employed directly or contracted by the licensee, and the owners and managers of a contracted security company also need ProServe.

  3. ProServe certification rules · 1.6 ProServe Liquor Staff Training

    At a Commercial Public Resale special event

    managers, supervisors, bartenders, servers, drink ticket sellers and security staff need ProServe.

  4. ProServe certification rules · 1.6 ProServe Liquor Staff Training

    At a Community Public Resale special event

    the licensee, the designates and at least 25% of the bartenders and servers on site need ProServe.

  5. ProServe certification rules · 1.6 ProServe Liquor Staff Training

    1.6 ProServe Liquor Staff Training — key rule 5

    Staff of a registered liquor agency (or its third-party agent) whose duties include sampling liquor products need ProServe.

  6. ProServe certification rules · 1.6 ProServe Liquor Staff Training

    Not required

    kitchen staff, bus persons and cleaning staff; staff at a Private Special Event; staff of a Class C licensee (unless the Board orders it after a violation); volunteers at a Class B premises.

  7. ProServe certification rules · 1.6 ProServe Liquor Staff Training

    1.6 ProServe Liquor Staff Training — key rule 7

    New hires must be certified within 30 days of their employment start date; special event staff must be certified before the public resale event.

  8. ProServe certification rules · 1.6 ProServe Liquor Staff Training

    1.6 ProServe Liquor Staff Training — key rule 8

    The licensee must make sure at least one ProServe-certified staff member is on shift at all times.

  9. ProServe certification rules · 1.6 ProServe Liquor Staff Training

    Proof for an inspector

    a printed certificate with a QR code, or a clear digital image of it saved on the staff member's phone.

  10. ProServe certification rules · 1.6 ProServe Liquor Staff Training

    Suggested staff log

    name as on the certificate, SMART Training registration number and expiry date.

FAQ

ProServe Alberta flashcards: questions

Where do these flashcards come from?

Each of the 238 cards is one point from our study notes, which we write from the official Alberta Gaming, Liquor and Cannabis Act and AGLC Liquor Licensee Handbook. The front names the rule; the back states it. Nothing on the cards is added beyond those notes.

How should I use the flashcards?

Read the front, answer in your head, then flip. Choose "Got it" only if you knew it; otherwise choose "Review again". At the end, go through the "Review again" cards once more, or pick a single topic from the list to focus on it.

Is my progress saved?

Yes, on this device only. Cards marked "Review again" stay in the "Needs review" list, and every card you rate counts towards your topic map on the exam overview. Nothing is sent to us with your name; you can clear it from the overview page.

Are flashcards enough to pass the ProServe Alberta test?

No. Flashcards help you remember the rules, but the test asks multiple-choice questions. Use our practice tests and mock exams as well, and study the official material from Alberta Gaming, Liquor and Cannabis (AGLC).

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