PSC SLE English Reading overview

PSC SLE English Reading Mock Exam 1

  • 60 questions
  • 90 min
  • Practice target 48/60
Answered 0/60

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Question 1 of 6090:00

ORIGINAL NOTICE — TEMPORARY LOCKERS Temporary lockers are for workshop visitors. Staff should use their usual storage spaces. Keys are available at reception and must be returned there the same day. No belongings may remain in these lockers overnight.

Which use of a temporary locker follows the notice?

All 60 questions in this test

Every question and its answer choices. The correct answers and explanations appear when you take the test above.

  1. ORIGINAL NOTICE — TEMPORARY LOCKERS Temporary lockers are for workshop visitors. Staff should use their usual storage spaces. Keys are available at reception and must be returned there the same day. No belongings may remain in these lockers overnight.

    Which use of a temporary locker follows the notice?

    1. A visitor stores belongings and removes them that day
    2. An employee leaves belongings there for the week
    3. A visitor keeps the key until the next morning
    4. An employee reserves all lockers overnight
  2. ORIGINAL EMAIL — SEEDLING TABLE Hello Marco, We have enough seedlings for the Saturday table, but we still need three volunteers for the final hour. Please ask last month’s volunteers first. If the three places are not filled by Wednesday, open the invitation to the rest of the network. There is no need to order more plants. I will send the table layout separately. Amara

    Whom should Marco contact first about the remaining volunteer places?

    1. People who volunteered last month
    2. Everyone in the network at once
    3. The supplier of the extra plants
    4. Only people available before Saturday
  3. ORIGINAL TEXT — PAINT CONTAINERS The containers are closed, (A) ____ their labels are still unreadable. We need to (B) ____ the colours before storing them.

    Which word marks the contrast in blank A about the containers?

    1. since
    2. but
    3. so
    4. because
  4. ORIGINAL NOTICE — WALKING GROUP The lunchtime walking group meets beside the east gate at 12:10 on Wednesdays. New participants should arrive ten minutes early for a short route briefing. Regular participants can join at the usual time. If the temperature warning remains in effect at 11 a.m., that day’s walk will be cancelled and a notice posted on the group board.

    When should a new participant arrive for the Wednesday route briefing?

    1. At 11 a.m.
    2. At 12:20 p.m.
    3. At noon
    4. At 12:10 p.m.
  5. ORIGINAL BRIEF — QUIETER EQUIPMENT A short trial found that the new floor-cleaning machine was quieter, but operators needed more time to prepare it. The trial covered only the small meeting wing. We recommend a longer trial in the large hall before replacing the existing equipment. Lower noise is useful, yet preparation time may offset that benefit on larger jobs.

    What is the recommendation in the equipment brief?

    1. Run a broader trial before replacing the equipment
    2. Replace every existing machine immediately
    3. Reject quieter equipment without further testing
    4. Stop cleaning the large hall during the next trial
  6. ORIGINAL NOTICE — DEMONSTRATION TOOLS Demonstration tools may be borrowed for Saturday’s session. Write down your name and the tool number before taking one. Models marked with a red dot must stay on site. All other tools must be returned to the counter before 5 p.m.

    What must a borrower do before taking an eligible tool?

    1. Return the tool before the session starts
    2. Record their name and the tool number
    3. Wait for every red-marked model to return
    4. Add a red dot to every model
  7. ORIGINAL EMAIL — WELCOME DESK Hello, The welcome desk opens at 8:45. Volunteers assigned to the first slot must check badges at 8:30. Other volunteers should follow their usual schedules. If you cannot attend, notify Yara directly; do not change the shared table yourself. Olivier

    What should a volunteer who cannot attend do?

    1. Delete their name without sending a message
    2. Ask every volunteer to arrive at 8:30
    3. Postpone the desk opening to another day
    4. Notify Yara without changing the table
  8. ORIGINAL TEXT — AREA ALLOCATION Each team has received a specific area. (A) ____ starting, check your area letter. If it does not match your sheet, ask the coordinator for a (B) ____.

    Which noun fits blank B when the area letters differ?

    1. clarification
    2. decoration
    3. delivery
    4. reward
  9. ORIGINAL TEXT — REUSABLE CUPS The reusable cups have arrived. (A) ____, the washing station is not ready, so please keep the cups in storage for now. We will (B) ____ everyone when the station can be used.

    Which word best completes blank A in the reusable-cup notice?

    1. Previously
    2. Similarly
    3. However
    4. Therefore
  10. ORIGINAL BRIEF — LENDING REVIEW The most frequently borrowed items are not necessarily the first ones we should buy. Some are cheap to repair and available in several copies, while other items are regularly unavailable. The next purchase should consider both demand and availability rather than a single ranking of loans.

    What does “not necessarily” indicate in this brief?

    1. Repairs are prohibited for every item
    2. Loan frequency does not decide the purchase by itself
    3. Borrowed items will never be purchased again
    4. Loan counts have no relevance at all
  11. ORIGINAL NOTICE — LENDING SHELF The shared lending shelf is moving from Room 18 to the lobby on Friday. Borrowed books may still be returned to Room 18 until Thursday evening. From Friday onward, use the return box beside the new shelf. Please do not leave returns at the security desk; its staff do not manage the lending collection.

    Why does the notice mention the security desk?

    1. To announce that it will supervise the collection
    2. To ask its staff to move the shelf on Thursday
    3. To identify the location of the old lending shelf
    4. To explain that it does not handle book returns
  12. ORIGINAL EMAIL — RECIPE FOLDER Hi Émile, Add the plant-based recipes to Saturday’s folder, but keep the ingredient list separate. Léa will check that list to prepare the allergen display. Wait for her confirmation before printing the display. You may still print the recipe sheets that have already been approved. Clara

    Which document must wait for Léa’s confirmation before printing?

    1. An old menu without ingredients
    2. The allergen display
    3. Previously approved recipe sheets
    4. The empty Saturday folder
  13. ORIGINAL EMAIL — ROUTE SIGNS Hi André, Check the arrows on the outdoor signs, but leave station numbers unchanged. The approved plan already has the correct numbering. Send direction errors to Lila before Tuesday; she will prepare correction stickers. We do not need entirely new signs. Sofia

    What will Lila do after receiving the errors?

    1. Change every station number
    2. Request a new registration list
    3. Prepare correction stickers
    4. Order complete replacement signs
  14. ORIGINAL EMAIL — PAPER SAMPLES Hello, We will test two papers for field cards. Use each outdoors during one session, then compare how readable the notes are. Do not judge the colour; it will be the same in the final order. Return the used sheets on Thursday so we can examine the marks together. Nadia

    Which criterion should guide the comparison of the two papers?

    1. The colour difference on delivery
    2. The number of unused sheets
    3. The size of the final order
    4. Readability of notes after outdoor use
  15. ORIGINAL NOTICE — COMMUNITY DISPLAY The display cases in the north corridor will be cleaned on Tuesday between 8 and 11 a.m. Please remove loose objects from the cases by Monday afternoon. Wall-mounted posters can remain in place. Items left in the cases will be placed in labelled trays at reception, not discarded.

    What should exhibitors remove before the display cases are cleaned?

    1. Loose objects inside the display cases
    2. Every poster attached to a corridor wall
    3. The labelled trays kept at reception
    4. All furniture along the north corridor
  16. ORIGINAL TEXT — STENCIL LOAN You may borrow the stencil set (A) ____ you return every piece by Friday. If a piece is damaged, please (B) ____ it to the coordinator rather than putting it back unnoticed.

    Which expression best completes the borrowing condition in blank A?

    1. provided that
    2. rather than
    3. even though
    4. as soon as
  17. ORIGINAL BRIEF — SUMMARY LENGTH The longer summary preserves the project history but hides the decision readers need to make. The shorter version makes that decision clear, yet removes a condition that could change it. A useful revision would keep the shorter structure and restore the missing condition in a separate sentence. Length alone is not the measure of a helpful summary.

    What revision does the author favour for the project summary?

    1. Keep the shorter structure and restore the missing condition
    2. Publish the long history without stating a decision
    3. Remove every condition to make the summary shorter
    4. Combine both versions without editing either one
  18. ORIGINAL TEXT — MODEL DROP-OFF The door will remain open (A) ____ teams can drop off their models without waiting. Please (B) ____ fragile models with a small label.

    Which expression states the purpose in blank A of the drop-off text?

    1. even though
    2. after
    3. unless
    4. so that
  19. ORIGINAL TEXT — PAINT CONTAINERS The containers are closed, (A) ____ their labels are still unreadable. We need to (B) ____ the colours before storing them.

    Which verb fits blank B before the paints are stored?

    1. identify
    2. forget
    3. spill
    4. contradict
  20. ORIGINAL EMAIL — WORKSHOP CAPTIONS Dear June, Thank you for sending the workshop captions. Before uploading them, please correct the spelling of the two speakers’ names using the attached list. Keep the time codes unchanged; they were checked yesterday. Once the names are corrected, send the file to Ben for approval. Upload it only after he has approved it. Tessa

    Which part of the caption file must June leave unchanged?

    1. The attached list of names
    2. The name of the approval contact
    3. The time codes
    4. The spelling of both speakers’ names
  21. ORIGINAL NOTICE — WALKING GROUP The lunchtime walking group meets beside the east gate at 12:10 on Wednesdays. New participants should arrive ten minutes early for a short route briefing. Regular participants can join at the usual time. If the temperature warning remains in effect at 11 a.m., that day’s walk will be cancelled and a notice posted on the group board.

    What condition will cause the Wednesday walk to be cancelled?

    1. A message being posted by a regular participant
    2. A temperature warning still in effect at 11 a.m.
    3. Any new participant arriving before noon
    4. A route briefing lasting more than ten minutes
  22. ORIGINAL BRIEF — QUIETER EQUIPMENT A short trial found that the new floor-cleaning machine was quieter, but operators needed more time to prepare it. The trial covered only the small meeting wing. We recommend a longer trial in the large hall before replacing the existing equipment. Lower noise is useful, yet preparation time may offset that benefit on larger jobs.

    Why might the lower noise not be a sufficient reason to buy the machine?

    1. The trial proved that the machine cannot clean any floor
    2. Operators refused to work in the small meeting wing
    3. The large hall already has no noise at all
    4. Extra preparation time could reduce its overall benefit
  23. ORIGINAL TEXT — MODEL DROP-OFF The door will remain open (A) ____ teams can drop off their models without waiting. Please (B) ____ fragile models with a small label.

    Which verb fits blank B for fragile models?

    1. rebuild
    2. borrow
    3. mark
    4. hide
  24. ORIGINAL NOTICE — SUPPLY DELIVERY For Thursday’s delivery, carts will enter through Door B. Door A will remain open to pedestrians. Between 1 and 2 p.m., keep the striped area in front of Door B clear. Bicycles may remain in the outdoor racks.

    Which entrance will carts use for Thursday’s delivery?

    1. Door B
    2. Door A
    3. The bicycle-rack passage
    4. The indoor pedestrian area
  25. What does the delivery notice require between 1 and 2 p.m.?

    1. Close Door A to pedestrians
    2. Move every bicycle indoors
    3. Use the striped area for parking
    4. Keep the striped area by Door B clear
  26. ORIGINAL TEXT — AREA ALLOCATION Each team has received a specific area. (A) ____ starting, check your area letter. If it does not match your sheet, ask the coordinator for a (B) ____.

    Which word places the check correctly in blank A of the allocation text?

    1. Instead of
    2. Before
    3. Despite
    4. Without
  27. ORIGINAL TEXT — RETURNING MATS The mats were used outdoors and are wet. (A) ____, they must dry before being stored. Please (B) ____ them over the racks provided for that purpose.

    Which verb fits blank B to help the mats dry?

    1. bury
    2. erase
    3. spread
    4. enclose
  28. ORIGINAL NOTICE — DEMONSTRATION TOOLS Demonstration tools may be borrowed for Saturday’s session. Write down your name and the tool number before taking one. Models marked with a red dot must stay on site. All other tools must be returned to the counter before 5 p.m.

    Which tool cannot be taken away for the session?

    1. A tool returned before 5 p.m.
    2. A tool without a red mark
    3. A model marked with a red dot
    4. A model whose number is recorded
  29. ORIGINAL BRIEF — NOISE MEASUREMENT Measurements were taken on a day when the neighbouring room was empty. They show that the equipment is quiet under those conditions, but not what users would hear during a simultaneous activity. A second measurement on an ordinary day would help interpret the first result.

    Why take a measurement on an ordinary day?

    1. To examine conditions missing from the first measurement
    2. To confirm the neighbouring room is always empty
    3. To replace measurement with personal impressions
    4. To prove the first instrument was defective
  30. ORIGINAL NOTICE — COMMUNITY DISPLAY The display cases in the north corridor will be cleaned on Tuesday between 8 and 11 a.m. Please remove loose objects from the cases by Monday afternoon. Wall-mounted posters can remain in place. Items left in the cases will be placed in labelled trays at reception, not discarded.

    Where will objects left in the cases be taken?

    1. To a waste container outside the building
    2. To the north corridor’s wall displays
    3. To exhibitors’ homes on Monday
    4. To labelled trays at reception
  31. ORIGINAL EMAIL — AUDIO WALK CHECK Hi Priya, Please test tracks 2 and 5 on the outdoor audio walk before Thursday’s preview. Track 1 has already been checked, and track 4 is being rewritten. Note any place where the recorded direction does not match the path. You do not need to comment on the music. Send your notes to Ellis rather than the whole project list. Rowan

    Which tracks should Priya test before the preview?

    1. All five tracks
    2. Only track 4
    3. Tracks 2 and 5
    4. Tracks 1 and 4
  32. ORIGINAL EMAIL — SESSION LIST Hi Zoé, The attached table lists confirmed sessions. Grey rows are still under discussion and must not appear in the public announcement. For today, check only that each confirmed session has a location. If one is missing, flag the row without choosing a location yourself. Hugo

    Which rows must be excluded from the public announcement?

    1. Every row in the attached table
    2. Grey rows still under discussion
    3. All sessions with confirmed locations
    4. Sessions checked today
  33. ORIGINAL NOTICE — ROUTE REHEARSAL The route rehearsal starts at 9 a.m. in the hall. Only facilitators should arrive at 8:30 to set up markers. Observers are asked to note unclear sections without interrupting the first rehearsal. A discussion will follow at 10 a.m.

    How should observers respond to an unclear section?

    1. Interrupt the rehearsal immediately
    2. Move the markers before the end
    3. Leave the route without taking notes
    4. Note it for the discussion afterward
  34. ORIGINAL EMAIL — PAPER SAMPLES Hello, We will test two papers for field cards. Use each outdoors during one session, then compare how readable the notes are. Do not judge the colour; it will be the same in the final order. Return the used sheets on Thursday so we can examine the marks together. Nadia

    Why should participants return the used sheets?

    1. To replace outdoor testing with indoor testing
    2. To request a new colour
    3. To examine the resulting marks together
    4. To sell them in the final order
  35. ORIGINAL NOTICE — ROUTE REHEARSAL The route rehearsal starts at 9 a.m. in the hall. Only facilitators should arrive at 8:30 to set up markers. Observers are asked to note unclear sections without interrupting the first rehearsal. A discussion will follow at 10 a.m.

    Who is asked to arrive at 8:30 for the rehearsal?

    1. Facilitators only
    2. All observers
    3. Discussion participants only
    4. Everyone present in the hall
  36. ORIGINAL BRIEF — WORKSHOP ACCESS Online registrations increased after the form was simplified. This does not prove that everyone now finds registration easy. People who leave before submitting are absent from the total. We propose examining those abandoned attempts before drawing conclusions about the process’s accessibility.

    What information is missing from the broader accessibility assessment?

    1. The date of the completed change
    2. The titles of advertised workshops
    3. Attempts abandoned before submission
    4. The number of forms already received
  37. ORIGINAL NOTICE — LENDING SHELF The shared lending shelf is moving from Room 18 to the lobby on Friday. Borrowed books may still be returned to Room 18 until Thursday evening. From Friday onward, use the return box beside the new shelf. Please do not leave returns at the security desk; its staff do not manage the lending collection.

    Where should a borrowed book be returned on Friday?

    1. In the box beside the lobby shelf
    2. At the security desk in the lobby
    3. On the old shelf in Room 18
    4. With a member of the security staff
  38. ORIGINAL BRIEF — VISIT LENGTH Shorter visits allowed more groups to attend, but several guides report too little time for questions. We could retain this format for introductory visits and offer a longer session to groups seeking more depth. One format may not meet both needs.

    How is the recommendation about visit lengths best described?

    1. Certain that short visits fail everywhere
    2. Hostile to visitors’ questions
    3. Indifferent to the number of groups served
    4. Exploratory and attentive to a trade-off
  39. ORIGINAL BRIEF — LENDING REVIEW The most frequently borrowed items are not necessarily the first ones we should buy. Some are cheap to repair and available in several copies, while other items are regularly unavailable. The next purchase should consider both demand and availability rather than a single ranking of loans.

    What does the brief recommend for the next purchase?

    1. Exclude every item that is cheap to repair
    2. Ignore items that are regularly unavailable
    3. Consider demand and availability together
    4. Buy only the most frequently borrowed item
  40. ORIGINAL TEXT — EXHIBIT LABELS Several exhibit labels use unfamiliar abbreviations. (A) ____, some visitors cannot understand the descriptions without help. Please (B) ____ each abbreviation the first time it appears.

    Which expression best links the cause and result in blank A?

    1. Beforehand
    2. For instance
    3. As a result
    4. In contrast
  41. ORIGINAL EMAIL — AUDIO WALK CHECK Hi Priya, Please test tracks 2 and 5 on the outdoor audio walk before Thursday’s preview. Track 1 has already been checked, and track 4 is being rewritten. Note any place where the recorded direction does not match the path. You do not need to comment on the music. Send your notes to Ellis rather than the whole project list. Rowan

    What should Priya report to Ellis?

    1. A list of everyone attending the preview
    2. Directions that do not match the path
    3. Her preferred replacement music
    4. A rewrite of the fourth recording
  42. ORIGINAL TEXT — STENCIL LOAN You may borrow the stencil set (A) ____ you return every piece by Friday. If a piece is damaged, please (B) ____ it to the coordinator rather than putting it back unnoticed.

    Which word best completes blank B when a stencil piece is damaged?

    1. conceal
    2. polish
    3. predict
    4. report
  43. ORIGINAL EMAIL — RECIPE FOLDER Hi Émile, Add the plant-based recipes to Saturday’s folder, but keep the ingredient list separate. Léa will check that list to prepare the allergen display. Wait for her confirmation before printing the display. You may still print the recipe sheets that have already been approved. Clara

    What does “still” mean in the final printing instruction?

    1. Another printing task is permitted despite the wait
    2. All printing is prohibited until Saturday
    3. The ingredient list must be merged into the folder
    4. The plant-based recipes will not be used
  44. ORIGINAL TEXT — EXHIBIT LABELS Several exhibit labels use unfamiliar abbreviations. (A) ____, some visitors cannot understand the descriptions without help. Please (B) ____ each abbreviation the first time it appears.

    Which word best completes the instruction in blank B?

    1. measure
    2. explain
    3. remove
    4. repeat
  45. ORIGINAL TEXT — REUSABLE CUPS The reusable cups have arrived. (A) ____, the washing station is not ready, so please keep the cups in storage for now. We will (B) ____ everyone when the station can be used.

    Which word best completes blank B about the washing station?

    1. disagree
    2. notify
    3. borrow
    4. replace
  46. ORIGINAL EMAIL — SESSION LIST Hi Zoé, The attached table lists confirmed sessions. Grey rows are still under discussion and must not appear in the public announcement. For today, check only that each confirmed session has a location. If one is missing, flag the row without choosing a location yourself. Hugo

    What should Zoé do if a confirmed session has no location?

    1. Flag the row without choosing a location
    2. Assign the largest room immediately
    3. Publish the session as a grey row
    4. Delete the session without notifying anyone
  47. ORIGINAL NOTICE — PLANT EXCHANGE The exchange accepts potted plants and rooted cuttings. Each container must show the plant’s name. Loose seeds will be collected at a different event. Drop off plants between 10 and 11 a.m.; exchanging will begin at 11:15.

    Which item is reserved for a different event?

    1. Potted plants
    2. Labelled containers
    3. Loose seeds
    4. Rooted cuttings
  48. ORIGINAL BRIEF — NOISE MEASUREMENT Measurements were taken on a day when the neighbouring room was empty. They show that the equipment is quiet under those conditions, but not what users would hear during a simultaneous activity. A second measurement on an ordinary day would help interpret the first result.

    How far should the first noise result be generalized?

    1. To every simultaneous activity in the two rooms
    2. To every room in every building in the network
    3. Only to days when the equipment is switched off
    4. To the particular conditions under which it was measured
  49. ORIGINAL EMAIL — WORKSHOP CAPTIONS Dear June, Thank you for sending the workshop captions. Before uploading them, please correct the spelling of the two speakers’ names using the attached list. Keep the time codes unchanged; they were checked yesterday. Once the names are corrected, send the file to Ben for approval. Upload it only after he has approved it. Tessa

    What must occur before the corrected captions are uploaded?

    1. Tessa must upload an uncorrected version
    2. Ben must approve the corrected file
    3. June must change every time code
    4. The speakers must prepare a new name list
  50. ORIGINAL BRIEF — FEEDBACK CARD More people returned the new feedback card, although most responses came from visitors who stayed for the full event. People who left early were less likely to receive it. The results therefore tell us more about the views of full-session visitors than about every attendee. At the next event, cards should also be available near the exit throughout the day.

    Why put feedback cards near the exit throughout the day?

    1. To replace written feedback with an attendance count
    2. To give early leavers a better opportunity to respond
    3. To ensure every response praises the event
    4. To stop full-session visitors from giving feedback
  51. ORIGINAL BRIEF — WORKSHOP ACCESS Online registrations increased after the form was simplified. This does not prove that everyone now finds registration easy. People who leave before submitting are absent from the total. We propose examining those abandoned attempts before drawing conclusions about the process’s accessibility.

    Which statement would go beyond the reported results?

    1. The team proposes examining abandoned attempts
    2. The form is now easy for everyone
    3. Submitted registrations increased
    4. Some attempts do not reach submission
  52. ORIGINAL TEXT — RETURNING MATS The mats were used outdoors and are wet. (A) ____, they must dry before being stored. Please (B) ____ them over the racks provided for that purpose.

    Which expression establishes the consequence in blank A about the mats?

    1. On the contrary
    2. Previously
    3. For example
    4. For that reason
  53. ORIGINAL TEXT — FOLDER ACCESS Volunteers may view the folder, (A) ____ they must not change approved documents. Any proposed correction must be sent to the coordinator.

    Which word distinguishes the permission and its limit in blank A?

    1. when
    2. but
    3. therefore
    4. because
  54. ORIGINAL BRIEF — FEEDBACK CARD More people returned the new feedback card, although most responses came from visitors who stayed for the full event. People who left early were less likely to receive it. The results therefore tell us more about the views of full-session visitors than about every attendee. At the next event, cards should also be available near the exit throughout the day.

    Which limitation does the feedback brief identify?

    1. The new card prevented people from leaving early
    2. Every attendee submitted the same response
    3. Early leavers were less likely to receive a card
    4. No full-session visitor returned a card
  55. ORIGINAL NOTICE — PLANT EXCHANGE The exchange accepts potted plants and rooted cuttings. Each container must show the plant’s name. Loose seeds will be collected at a different event. Drop off plants between 10 and 11 a.m.; exchanging will begin at 11:15.

    What does the 10-to-11 period refer to in the plant notice?

    1. The opening time of the other event
    2. Plant drop-off before exchanging starts
    3. The entire duration of exchanging
    4. Removal of container labels
  56. ORIGINAL BRIEF — SUMMARY LENGTH The longer summary preserves the project history but hides the decision readers need to make. The shorter version makes that decision clear, yet removes a condition that could change it. A useful revision would keep the shorter structure and restore the missing condition in a separate sentence. Length alone is not the measure of a helpful summary.

    What does the final sentence suggest about a helpful summary?

    1. The shortest possible text is automatically the most helpful
    2. Project history must always occupy most of the summary
    3. A decision should be omitted whenever a condition exists
    4. Its usefulness depends on relevant content as well as length
  57. ORIGINAL EMAIL — SEEDLING TABLE Hello Marco, We have enough seedlings for the Saturday table, but we still need three volunteers for the final hour. Please ask last month’s volunteers first. If the three places are not filled by Wednesday, open the invitation to the rest of the network. There is no need to order more plants. I will send the table layout separately. Amara

    What should happen if places remain unfilled on Wednesday?

    1. Order additional seedlings immediately
    2. Cancel the table’s final hour
    3. Wait until Saturday to contact anyone
    4. Extend the invitation to the wider network
  58. ORIGINAL BRIEF — POSTER SIZE The large poster is visible from a distance but blocks some information at reception. The small poster keeps the counter clear but cannot be read from the entrance. Before printing more, we suggest moving the small poster to a more visible position and observing requests for directions.

    What action is proposed before another print run?

    1. Remove all information from the reception counter
    2. Conclude that size has no importance
    3. Test a different position for the small poster
    4. Immediately print only the large posters
  59. ORIGINAL BRIEF — VISIT LENGTH Shorter visits allowed more groups to attend, but several guides report too little time for questions. We could retain this format for introductory visits and offer a longer session to groups seeking more depth. One format may not meet both needs.

    What solution is proposed for the groups’ two needs?

    1. Offer lengths suited to the visit’s purpose
    2. Require every introductory visit to be longer
    3. Remove questions from every format
    4. Limit all visits to a single group
  60. ORIGINAL EMAIL — ROUTE SIGNS Hi André, Check the arrows on the outdoor signs, but leave station numbers unchanged. The approved plan already has the correct numbering. Send direction errors to Lila before Tuesday; she will prepare correction stickers. We do not need entirely new signs. Sofia

    Which part of the signs should André check?

    1. Station numbering
    2. The price of complete signs
    3. The participant list
    4. Direction arrows

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